International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of an international Consumer Electronics Processing Company. Our client is seeking for a Product QA Head who has strong experience in the consumer electronic industry.
Job Summary:
You will be responsible for tracking the quality of products and make sure they meet regulatory requirements and overall Market Quality Targets and Customer Satisfaction.
Job Responsibilities:
- Develop the total Product QA strategy of the Plant, and execute action plans through QA, Engineering and Production staff.
- Communicate strategy with Customer and the Factory staff to achieve and exceed Quality Objectives and Customer Satisfaction.
- Make sure all factory and products meet Country standards of destination Safety Compliance and Legal requirements.
- Coordinate Product Quality daily inspection and audit through inspection staff; perform the Lot Judgment through different Quality Plans, and or design improvement strategies for the process and products in order to provide better products to the Customers.
- Evaluate New Models in order to assure the quality standard and obtain customers' approval for the Initial Product Release Judgment.
- Provide technical support to customers and help with any customers' complaints or potential claims, in order to ensure Customer Satisfaction
- Calculate the necessary QA resources (Staff); plan budget; train and motivate staff to obtain the maximum productivity.
Job Requirements:
- Have Bachelor's Degree in industrial engineering or Equivalent.
- Have minimum of 5 years of experience in Product Quality management for LCD TV or consumer electronic products manufacturing.
- Familiar with Process and product audits, Factory Audits by external 3rd Parties; Finished Goods evaluation and Testing, Problem solving Tools (8D's, CE-chart, 5W1H, etc.). FMEA, PFD, X-Ray, ICP, XRF.
- Have good knowledge in Customer Specifications and Drawing interpretation for LCD TV products.
- Have good experience in Quality analysis and Lot Judgment for the daily Lot Release.
- Have good knowledge of Gauge R&R, Cpk, Pk, FMEA, Control Plan, APQP, SPC, MSA, Six Sigma and Lean Tools: NCR's and SCAR's, PQA and SQE.
- Customer Quality Monitoring, Failure Analysis of LCD TV, Customer Complaints management, and strong Leadership for problem solving and Quality improvement.
- Have good English skills.