Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of one of the Multinational Health Company in Indonesia. Our respected client is seeking a professional with for the job of Account Director. The job is based in Jakarta, Indonesia
Job Responsibilities:
- Lead and manage Pharma client accounts with overall responsibility for the client relationship.
- Support the SEA Team.
- Liaison between the client and the organization.
- Manage/advise pharmaceutical clients, establish a healthy and long-term relationship.
- Help Pharma clients achieve meaningful customer connection (touch points) via engaged events and programs that are targeted and that support the client objectives.
- Project manage the brand managers, internal (India & Local) resources for project development and on-time delivery
- Ensure projects and deliverables are on time and within budget.
- Able to translate and understand Client's challenges, issues, and business.
- Ensures execution of planned events/activities is seamless, by managing internal and external stakeholders efficiently.
- Able to manage multiple clients (both locally and regionally).
- Help our clients understand the value of our work, through post-event analysis, synopsis, and ROI assessments.
- Support the SEA team, gather feedback from clients via CSAT and measures project performance with internal metrics.
- Identifies future opportunities to help the client grow and connects with the business development team for further discussion and development.
Job Requirements:
- 5-10 years of experience in account management in an advertising/marketing industry
- Having worked with pharma clients would be preferable.
- Strong regional market knowledge
- Ability to communicate effectively in English and the local language
- Demonstrated track record of client relationship development and service for key/large accounts
- Experience in managing people and teams, able to establish good rapport externally and internally
- Be a team player and have the zeal to learn more
- Problem solver, Agile and Smart / Logical Thinker
- Demonstrated ability to communicate clearly and effectively
- Demonstrated ability to be organized and manage project deliverables
- Strong Negotiator and able to work with different departments and communicate with different regions
- Must be proactive, a self-starter and an excellent communicator both verbal and written
- Able to create coherent and persuasive presentations with proficiency in Word, Excel, Outlook, and PowerPoint