Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading multinational company with a core focus on manufacturing compressor. As expansion continues, our client is seeking a professional with at least ten years' experience as a sales in a multinational company for the job of Aftermarket Sales Manager. The job is based in Sentul, Bogor, Indonesia.
Key job responsibilities include:
- Direct report to the Country Manager
- Develops and implements divisional sales strategies for spare, accessories, AMC sales while aligning with the organizational goals
- Review warranty procedures and ensure adherence to the same to improve customer satisfaction
- Prepares and oversees the aftermarket budget to ensure alignment with financial goals
- Secures favourable pricing, terms, and contracts to enhance revenue and drive the team for timely collections of account receivables
- Builds strong customer relationships to drive repeat business
- Develops high-performing service teams through technical guidance, leadership and coaching.
- Lead and establish practice of prioritizing the resolution for compressor breakdowns
- Review customer satisfaction index (CSI) and customer feedback, set guidelines to improve customer satisfaction
Job Requirements:
- Bachelor's Degree Degree in Engineer or related field
- At least ten years' experience in sales and managing the team in a multinational company
- Experience in Aftermarket - Sales & Service is preferred.
- Experience of handling After market operation in the local market is preferred
- Excellent communication skills
- Ability to think creatively and innovatively
- Budget-management skills and proficiency
- Professional judgment and discretion that comes from years of experience in the field
- Analytical skills to forecast and identify trends and challenges
- Familiarity with the latest trends, technologies, and methodologies in mining, industrial, project-based, etc
- Effective relationship management and communication skills
- Able to give and receive feedback, effective communication skills, effective interpersonal skills, effective presentation skills
