Award winning Executive recruitment company, Monroe Consulting Group is recruiting on behalf of a prestigious international luxury retail brand renowned for its heritage, craftsmanship, and exceptional customer experience. They are seeking a commercially driven Boutique Manager to lead sales performance, develop a high-performing team, and grow the brand's presence in Thailand.
As the Boutique Manager, you will be responsible for driving boutique sales, leading and coaching the sales team, and delivering exceptional luxury client experience. This role requires a strong commercial mindset, the ability to build long-term relationships with high-value clients, and a passion for achieving ambitious sales targets while maintaining the highest standards of luxury retail.
Job Responsibilities
Drive boutique sales performance and consistently achieve or exceed revenue targets.
Lead, coach, and motivate the sales team to maximize individual and team performance.
Develop and maintain strong relationships with VIP and high-net-worth clients to encourage repeat business and referrals.
Proactively identify new sales opportunities and execute initiatives to grow the client base.
Monitor sales performance, analyse business trends, and implement strategies to maximize revenue.
Deliver an exceptional and personalized luxury shopping experience that reflects the brand's values.
Recruit, develop, and retain top sales talent while fostering a high-performance culture.
Ensure boutique operations, merchandising, and inventory support commercial objectives and brand standards.
Organize client engagement activities and exclusive events to strengthen customer loyalty.
Prepare sales reports, forecasts, and business updates for management.
Job Requirements
Proven experience leading sales within luxury retail, preferably in luxury watches, fine jewellery, high-end fashion, premium accessories, or other luxury consumer brands.
Strong track record of consistently achieving or exceeding sales targets.
Demonstrated ability to lead, coach, and develop high-performing sales teams.
Excellent relationship-building skills with experience serving VIP and high-net-worth clientele.
Commercially minded with strong business development and clientele capabilities.
Excellent communication and interpersonal skills in both Thai and English.
Passion for luxury retail and delivering world-class customer experiences.
