Business Excellence Manager (Mid Shift; Hybrid)

  • Sector: Monroe Professional Services
  • Contact: Erwin Sarenas
  • Start Date: ASAP
  • Client: Monroe Consulting Group
  • Location: Mandaluyong City
  • Salary: Negotiable
  • Expiry Date: 17 June 2022
  • Job Ref: BBBH395538_1652855583
  • Contact Email: erwin.sarenas@monroeconsulting.com.ph


Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of the world's learning company that provides content, assessment and digital services to learners, educational institutions, employers, government and other partners globally. This job is on a Hybrid Set up and Mid shift schedule. Company is based in Mandaluyong City, Philippines

Job Summary:

This role is responsible for taking the lead in maintaining and improving the Credit & Collections reporting suite, working closely with the Business Systems team to ensure we have an effective and efficient data architecture. As part of this, a key focus will be working across the internal functions to support all projects that will impact data and reporting requirements, ensuring we are future-proofing our structure and processes.

This role is intrinsically linked to the Finance Operations value of Excellence and will seek to increase the standard of our current processes and influence change towards a more digital and data-driven business.

Key job responsibilities include:

  • Utilize business process reengineering techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations
  • Collaborate with functional areas to develop and maintain performance metrics, measurements, methods, and targets
  • Drive multiple change requests
  • Establishing key areas of automation and redundancy to ensure smooth business operation
  • Establish and maintain a roadmap and a future vision for the Reporting & Analytics team's ways of working
  • Champion data skills, acting as an ambassador for data-driven approaches and marginal data skills improvement across all functional areas


Key job requirements include:

  • Strong analytical skills - ability to manipulate data and conduct analysis to provide meaningful, actionable insights
  • Advanced Excel/Modelling skills required
  • Inquisitive nature; pro-active approach to thinking through and solving problems
  • Focus on quality and smart ways of working
  • Oracle reporting/system knowledge
  • Strong communication skills: the ability to convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Good working knowledge of Salesforce CRM and Oracle
  • Visualization - Tableau is a plus
  • Well versed in Excel and preferably with SQL Knowledge
  • Project Management experience
  • Strong priority and escalation management skills
  • Experience with finance ERP systems (Oracle preferred but not essential)