Monroe Consulting Group, an Executive Recruitment Firm, is partnering with a multinational organisation within the Healthcare industry to hire a Business Manager. This opportunity is based in Selangor, Malaysia.
Position Overview
The Business Manager will drive business growth through sales development, client relationship management, and commercial support activities. This role is required to contribute to the organisation's success by strengthening client partnerships, identifying growth opportunities, and supporting strategic business initiatives.
Key Responsibilities
1. Sales & Business Development Support:
- Drive sales activities and follow up on business opportunities
- Develop and maintain relationships with assigned clients
- Support proposal development and client presentations
- Achieve assigned sales targets and KPIs
- Maintain accurate sales pipeline in CRM system
2. Client Management:
- Manage day-to-day client communications and requests
- Organise and participate in client meetings
- Identify opportunities for account growth
- Ensure high levels of client satisfaction
3. Market & Business Intelligence:
- Track competitor activities and market trends
- Support preparation of business reports and analyses
- Contribute to sales strategies and planning
- Maintain up-to-date market knowledge
Key Requirements
Qualifications & Experience
- Bachelor's degree in Business, Marketing, or a related field
- 2-3 years of experience in sales, client service, or business development
- Experience in a healthcare, pharmaceutical, or service agency environment
Technical / Functional Expertise
- Strong proficiency in Microsoft Office Suite
- Experience using CRM systems
- Ability to manage sales pipelines and business opportunities
- Experience supporting proposal development and client presentations
- Understanding of market research, competitor tracking, and business analysis
- Experience working with sales targets and KPIs
Soft Skills & Leadership Competencies
- Strong client relationship management skills
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities and stakeholder requests effectively
- Commercial awareness with a proactive approach to identifying growth opportunities
- Strong organisational and planning skills
- Analytical mindset with the ability to interpret market trends and business information
- Results-oriented with a focus on achieving business objectives and maintaining high levels of client satisfaction
