Monroe Consulting Group, an Executive Recruitment firm, is partnering with a leading organisation in the Healthcare industry to hire a Business Support Executive. This opportunity is based in Malaysia.
Position Overview
The Business Support Executive will provide day-to-day administrative, coordination, reporting, and operational support to the Marketing team across a range of commercial and marketing activities. They will ensure the smooth execution of campaigns, training programmes, product initiatives, events, and sales support functions that contribute to organisational success.
Key Responsibilities
- Support the processing and tracking of sample and demo kit orders, including system input and order status follow-up.
- Prepare regular sales reports, performance metrics, and other business reports for the Marketing team.
- Coordinate logistics for sales meetings, product demonstrations, training sessions, exhibitions, and client visits.
- Support the Marketing team with market research, lead generation, and customer account research.
- Coordinate communication between Sales, Marketing, and other internal departments to ensure smooth workflows.
- Assist with marketing campaigns across email, digital, print, and product sampling activities.
- Liaise with external vendors on promotional materials, events, marketing assets, and related follow-ups.
- Maintain and update marketing collateral, product brochures, and sales support materials.
- Support the organisation of webinars, trade shows, conferences, and other marketing events.
- Maintain the marketing calendar and track key campaign dates, activities, and deadlines.
- Provide general administrative and coordination support to the Marketing team as required.
Key Requirements
Qualifications & Experience
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related discipline.
- 4-6 years of experience in sales support, marketing coordination, business support, or a related role.
- Healthcare, pharmaceutical, or medical device industry experience will be an advantage.
- Willingness to travel up to 10% for meetings, events, training, and other business activities.
Technical / Functional Expertise
- Strong proficiency in MS Office, particularly Excel, PowerPoint, and Word, with experience in reporting and data analysis.
- Experience in sales support, marketing coordination, business support, or a related function.
- Experience supporting market research, lead generation, reporting, event coordination, and marketing activities.
Soft Skills & Leadership Competencies
- Excellent communication and interpersonal skills, with the ability to work effectively across different teams and levels.
- Strong organisational and multitasking skills with excellent attention to detail.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Good planning, coordination, and follow-up skills.
- Flexible and adaptable with a strong customer and business-oriented mindset.
