Job Summary:
The E-Commerce Division Manager will oversee and scale our entire online operations division across all channels. This is not just a listing management role. You will be responsible for revenue growth, margin protection, marketplace compliance, operational execution, team leadership, and data-driven decision making. You will manage the full e-commerce workflow from product onboarding to order fulfillment, reporting directly to U.S. executive leadership. This is a full-time, in-house role based in the Philippines working U.S. business hours.

Key Responsibilities

Multi-Channel Revenue Ownership

Own sales performance across Amazon, Walmart, eBay, and company websites.
Monitor daily sales, margin, and ad spend.
Identify growth opportunities by channel.
Lead pricing strategy aligned with competitive landscape and margin goals.
Collaborate with paid media teams to maximize ROAS.

Operational Leadership

Oversee product listing accuracy (titles, attributes, specs, images, fitment data).
Ensure inventory synchronization across all channels.
Prevent overselling and stock discrepancies.
Manage backorders, cancellations, and returns workflows.
Maintain marketplace compliance and account health metrics.

Process Optimization

Audit workflows and eliminate inefficiencies.
Build SOPs for catalog management, pricing, inventory, and order management.
Implement automation tools where possible.
Improve turnaround time on product onboarding and updates.
Reduce error rates in listings and fulfillment.

Analytics & Reporting

Build and maintain dashboards for revenue by channel, gross margin, ad performance, order defect rate, and inventory velocity.
Analyze competitor pricing trends.
Provide weekly executive reports with actionable insights.
Identify underperforming SKUs and corrective actions.

Team & Cross-Functional Management

Coordinate between Marketing, Warehouse, Customer Service, and Purchasing.
Oversee marketplace specialists (if applicable).
Escalate operational risks before they impact revenue.
Lead seasonal promotional execution

Qualifications

4+ years in multi-channel e-commerce management.
Proven experience managing Amazon Seller Central, Walmart Seller Center, and eBay Seller Hub.
Experience with Magento or comparable e-commerce platforms.
Advanced Excel/Google Sheets skills.
Strong analytical thinking and KPI-driven mindset.
Excellent written and spoken English.
Ability to work on a night shift schedule
Ability to work onsite in Madrigal Business Park, Ayala Alabang