Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Professional Services industry to hire an APAC Finance & Operations Executive. This opportunity is based in Kuala Lumpur, Malaysia.
Position Overview
This role supports regional finance coordination, operational execution, and post-sales administration across APAC.
It plays a critical role in ensuring operational discipline, seamless client delivery, and effective regional business support.
Key Responsibilities
1. Regional Finance & Operations Coordination (60%)
* Prepare quotations for the APAC Sales Team
* Create invoices for APAC training projects with reference to:
- Quotations
- Purchase Orders (POs)
- Client Service Agreements (CSAs)
- Intercompany Agreements (ICAs)
* Coordinate invoice issuance with the Deployment (Operations) Team
* Send invoices to clients in a timely and professional manner
* Follow up and chase outstanding invoices and payment statuses with clients
* Coordinate with clients and internal stakeholders to ensure smooth financial follow-through
* Review trainer invoices against: - Trainer Service Agreements (TSAs)
- Work Orders
- Approved delivery scope
* Support weekly reporting updates and operational tracking files
* Maintain accurate records for: - Training sessions
- Delivery status
- Invoice tracking
- Collections follow-up
- Operational reporting
2. Post-Sales Operations & Project Administration (20%)
* Support post-sales project coordination for client training projects
* Coordinate training logistics and administrative follow-through
* Support vendor and supplier registration processes
* Prepare and organise administrative and operational documentation
* Review Client Service Agreements (CSAs) against Trainer Service Agreements (TSAs)
* Coordinate with internal stakeholders to ensure smooth operational execution across APAC projects
* Support the Operations team in maintaining strong client responsiveness and operational discipline
3. HR & Administrative Support to Head of APAC (20%)
* Support documentation of employee performance feedback and records
* Assist with HR administrative coordination
* Prepare internal reports, trackers and supporting documents
* Support onboarding and internal coordination activities where required
* Provide administrative and coordination support to the Head of APAC
Key Requirements
Qualifications & Experience
- Diploma or Degree in Finance, Accounting, Business Administration, HR or related disciplines
- 2-5 years of experience in finance operations, operations coordination, administration or related functions
- Experience in training, consulting, professional services or service industries is an advantage
- Exposure to regional or APAC operations will be an added advantage
- Comfortable working in a fast-paced and entrepreneurial environment
Technical / Functional Expertise
- Good proficiency in Microsoft Excel, Word and PowerPoint
- Experience managing quotations, invoices, Purchase Orders (POs), Client Service Agreements (CSAs), Intercompany Agreements (ICAs), Trainer Service Agreements (TSAs), and Work Orders
- Familiarity with operational tracking, reporting, invoice management and collections follow-up processes
Soft Skills & Leadership Competencies
- Strong organisational and coordination skills
- High attention to detail and operational accuracy
- Strong follow-through and accountability
- Comfortable communicating confidently with clients, trainers and internal stakeholders
- Ability to manage multiple projects and deadlines simultaneously
- Professionalism and discretion when handling confidential information
- Strong sense of ownership and operational discipline
