Head of Corporate Sales & Account Management (Property)

As Head of Corporate Sales & Account Management, you will lead our Corporate Sales department, overseeing both the Account Management and Business Development teams.

Your mission will be to maximize long-term corporate revenue by:

  • Growing existing corporate accounts.
  • Developing new strategic corporate partnerships.
  • Building and mentoring a high-performing sales organization.
  • Creating scalable, best-in-class sales processes.
  • Driving accountability through KPIs, CRM discipline, forecasting, and performance management.
  • Collaborating closely with Revenue Management, Marketing, Guest Experience, and Operations to maximize company growth.

This is a hands-on leadership role that combines strategic planning, coaching, and execution.

Business Development

  • Develop new corporate accounts across multiple industries.
  • Build relationships with:
    • HR Departments
    • Travel Managers
    • Procurement Teams
    • Mobility & Relocation Companies
    • Insurance Housing Providers
    • Government Organizations
    • Project Accommodation Buyers
  • Generate new business opportunities through outbound prospecting, networking, and referrals.
  • Manage the complete sales cycle from prospecting to contract execution.
  • Negotiate commercial agreements.
  • Build long-term strategic partnerships.

Sales Operations

  • Ensure CRM accuracy and discipline.
  • Monitor pipeline health and forecasting.
  • Track sales performance using dashboards and KPIs.
  • Review follow-up quality and response times.
  • Improve conversion rates throughout the sales funnel.
  • Standardize sales processes and best practices.
  • Prepare reports and executive updates for leadership.


Key Performance Indicators (KPIs):

Success in this role will be measured by:

  • Growth of existing corporate accounts.
  • New corporate accounts acquired.
  • Total corporate revenue growth.
  • Client retention.
  • Team productivity.
  • Sales conversion rates.
  • CRM compliance.
  • Forecast accuracy.
  • Pipeline growth.
  • Average booking value.
  • Long-term stay revenue.
  • Customer satisfaction.