Key Account Manager/ Senior Manager

  • Sector: Monroe Consumer
  • Contact: Gwen Hong
  • Start Date: ASAP
  • Client: Monroe Consulting Group
  • Location: Selangor
  • Salary: Negotiable
  • Expiry Date: 25 September 2026
  • Job Ref: BBBH504101_1787730626
  • Contact Email: gwen.hong@monroeconsulting.com.my

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an international organisation in the Consumer industry to hire a Key Account Manager, Modern Trade Channel. This opportunity is based in Malaysia and offers the opportunity to drive strategic retail partnerships, expand market presence, and accelerate growth across key Modern Trade channels.

Position Overview

This role has to drive sales growth and strengthen the company's presence within key Modern Trade accounts across Malaysia. it plays a pivotal role in developing strategic customer relationships, securing new business opportunities, and delivering sustainable commercial success.

Key Responsibilities

  • Manage and develop key retail accounts in Malaysia, especially 99 Speedmart, KK Mart and other major local chains.
  • Build strong relationships with buyers and drive new listings, distribution expansion and sales growth.
  • Lead commercial negotiations on pricing, margins, trade terms and promotions.
  • Develop account plans based on customer needs, category opportunities and competitor activity.
  • Work closely with the local distributor to ensure strong execution across inventory, delivery, merchandising and promotions.

Key Requirements

Qualifications & Experience

  • 5+ years of FMCG Key Account / Modern Trade experience in Malaysia; beverage experience preferred.
  • Direct experience managing 99 Speedmart, KK Mart or other major local retail accounts is highly preferred.
  • Proven experience securing new listings and developing new business.

Technical / Functional Expertise

  • Strong commercial negotiation and customer management skills.
  • Experience managing key retail accounts within the Modern Trade channel.
  • Proven ability to drive new listings, distribution expansion and sales growth.
  • Experience leading negotiations on pricing, margins, trade terms and promotions.
  • Ability to develop account plans based on customer needs, category opportunities and competitor activity.
  • Experience working closely with distributors to ensure effective execution across inventory, delivery, merchandising and promotions.
  • Good communication skills in English and Bahasa Malaysia; Mandarin is a plus.

Soft Skills & Leadership Competencies

  • Strong relationship-building and stakeholder management skills.
  • Excellent communication and interpersonal skills.
  • Commercially astute with strong negotiation capabilities.
  • Proactive and results-driven mindset.
  • Strong planning and organisational skills.
  • Ability to identify business opportunities and drive growth initiatives.
  • Collaborative approach with the ability to work effectively across internal and external stakeholders.