Logistics Director

  • Sector: Monroe FMCG
  • Contact: Rosevei Gratiella Surat
  • Client: Monroe Consulting Group
  • Location: Philippines
  • Salary: Negotiable
  • Expiry Date: 18 October 2026
  • Job Ref: BBBH500415_1784548671
  • Contact Email: rosevei.surat@monroeconsulting.com.ph

Key Responsibilities

Strategic Leadership & Network Optimization

  • Develop and execute a comprehensive long-term logistics strategy aligned with overarching business growth objectives.
  • Optimize the distribution network, evaluating warehouse locations, transport lanes, and fulfillment models to minimize costs and lead times.
  • Lead, mentor, and build accountability within a multi-functional logistics team across transport, fleet, and customer service.
  • Establish and monitor enterprise-level KPIs (e.g., On-Time In-Full [OTIF], Cost per Mile, Fleet Utilization, Customer Satisfaction Score [CSAT]).

Inbound & Outbound Logistics Management

  • Oversee all inbound freight movements (domestic and international), ensuring seamless coordination with customs brokers, suppliers, and manufacturing plants.
  • Direct outbound distribution strategies to ensure efficient product flow from fulfillment centers to end consumers, retailers, or distributors.
  • Manage relationships, service level agreements (SLAs), and contract negotiations with third-party logistics (3PL) providers, freight forwarders, and carriers.

Fleet & Delivery Management

  • Direct the management, maintenance, and compliance of the company's private or dedicated delivery fleet.
  • Implement advanced routing and scheduling strategies to optimize fuel efficiency, asset utilization, and driver productivity.
  • Ensure absolute compliance with transport regulations, safety standards, and environmental mandates.
  • Evaluate and manage final-mile delivery performance to guarantee prompt and accurate service.

Logistics Customer Service Excellence

  • Champion a customer-centric logistics culture, overseeing the team responsible for order tracking, delivery inquiries, and issue resolution.
  • Streamline the returns management (reverse logistics) process to minimize costs and maximize asset recovery.
  • Serve as the executive escalation point for major delivery disruptions, implementing proactive communication protocols for clients.

Financial Accountability & Technology Integration

  • Own and manage the annual logistics operational and capital expenditure (CapEx/OpEx) budgets.
  • Identify and implement automation and technology upgrades, including Transportation Management Systems (TMS), Fleet Telematics, and Warehouse Management Systems (WMS).

Role Requirements

  • Experience: Minimum of 8-10 years of progressive experience in logistics and supply chain management, with at least 3-5 years in a senior leadership or directorial capacity.
  • Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. An MBA or professional certifications (e.g., APICS, CSCP, CLTD) are highly advantageous.
  • Technical Skills: Deep familiarity with TMS, WMS, ERP systems (like SAP or Oracle), and route optimization/telematics software. Strong data analytics capabilities.
  • Core Competencies: Expert-level contract negotiation, P&L management, strategic problem-solving under pressure, and cross-functional leadership.