Primary Function:
Responsible in developing and implementing competitive pricing strategies, optimizing revenue, and ensuring profitability while maintaining market competitiveness.
Duties and Responsibilities:
- Head of Pricing and Account Management
- Leads engagement with global partners, streamlining communication and collaboration to optimize operational workflows.
- Streamline Account Management processes in collaboration with other departments to minimize customer confusion and boost service efficiency.
- Track and evaluate the sales performance of Account Management Officers, while reviewing the department's overall results.
- Conducts coaching, mentoring, and training for subordinates.
- Analyze account metrics, prepare performance reports, and identify actionable insights to drive improvement.
- Lead negotiations with customers and global partners/agents to strengthen commercial relationships, secure competitive agreements, and expand market reach.
- Create and implement comprehensive account plans by assessing customer needs, developing tailored strategies to meet those needs, and continuously tracking account performance, production, and growth opportunities.
- Develop and implement pricing models for freight, transportation, and supply chain services.
- Ensure pricing aligns with business goals, customer expectations, and market trends.
- Conduct detailed cost analysis for transportation, warehousing, customs clearance and other logistics services.
- Benchmark pricing strategies against competitors to maintain a competitive edge.
- Work closely with sales teams to develop customer-specific pricing solutions.
- Partner with operations teams to ensure pricing strategies reflect real-time logistics constraints.
- Lead contract negotiations and pricing discussions with key clients and vendors.
- Ensure pricing policies adhere to regulatory and compliance standards.
- Identify potential risks in pricing models and develop mitigation strategies.
- Maintain transparency in pricing structures to avoid legal or contractual disputes.
Qualifications:
- Bachelor's Degree in Logistics, Supply Chain Management, Business or related field (master's degree is an advantage)
- At least more than 5 years of experience in pricing, revenue management or financial analysis within logistics or transportation industry.
- Written and verbal communication skills. $\cdot$ Having good knowledge of foreign trade, forwarding, import/export process and customs.
- Strong negotiation, analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities
- Familiarity with global logistics regulations and industry best practices.
- Strong leadership and management skills.
- Ability to work in a fast-paced environment.
