Key Responsibilities
- Develop, implement, and monitor the hospital's quality assurance and risk management framework to ensure compliance with healthcare standards and regulations.
- Lead initiatives to improve patient safety, clinical quality, and service excellence across all departments.
- Identify, assess, and manage potential clinical and operational risks, ensuring appropriate mitigation strategies are implemented.
- Oversee incident reporting, root cause analysis, and corrective action plans to prevent recurrence of clinical or operational issues.
- Support and coordinate hospital accreditation processes, ensuring compliance with national healthcare standards and regulatory requirements.
- Work closely with medical staff, nursing teams, and hospital management to ensure effective implementation of quality improvement programs.
- Monitor clinical performance indicators and quality metrics, providing insights and recommendations for improvement.
- Develop policies, SOPs, and guidelines related to patient safety, clinical governance, and risk management.
- Conduct internal audits and quality assessments to ensure adherence to established standards and procedures.
- Provide training and guidance to hospital staff on quality management practices, patient safety, and risk mitigation.
Requirements
- Medical Doctor (MD) degree with valid medical license.
- Minimum 5-10 years of experience in hospital settings, with exposure to quality management, clinical governance, or risk management.
- Strong understanding of hospital accreditation standards, patient safety frameworks, and healthcare regulations.
- Proven experience in incident management, root cause analysis, and quality improvement initiatives.
- Ability to collaborate effectively with doctors, clinical teams, and hospital leadership.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and leadership abilities.
- High attention to detail and strong commitment to maintaining healthcare quality and patient safety.