Monroe Consulting Group, an Executive Recruitment firm, is partnering with a leading organisation in the Consumer Electronics industry to appoint a Refurbishment Circularity Project Lead. This opportunity is based in Johor, Malaysia.
Position Overview
This role is responsible for driving and implementing refurbishment transformation initiatives across operations, with a strong focus on execution and sustainable outcomes. It plays a critical role in extending product lifecycle, enhancing operational efficiency, and embedding scalable transformation into business-as-usual operations.
Key Responsibilities
Refurbishment Transformation (Driving & Implementing Change)
- Lead refurbishment transformation programmes from opportunity identification through implementation and stabilisation, ensuring benefits are realised and sustained.
- Drive end to end process redesign and standardisation across refurbishment sites and partners, including operating models, SOPs, quality gates, escalation paths, and governance.
- Deliver structured change management, including stakeholder alignment, communications, training, adoption tracking, and handover into business-as-usual operations.
- Lead and coordinate multiple cross functional workstreams across a matrixed organisation, removing blockers and accelerating execution without direct line authority.
- Establish clear governance, cadence, and performance reporting for transformation initiatives, using data to prioritise actions, manage risks, and drive accountability.
Stakeholder, Supplier & Partner Management
- Lead day to day stakeholder management across internal functions (Engineering, Quality, Procurement, Planning, Operations, Finance, IT/Data) and external partners.
- Operate as the single point of orchestration across matrixed teams, ensuring alignment on scope, priorities, timelines, and decision making.
- Establish clear ways of working with internal teams and external partners, including meeting cadence, action tracking, RACI ownership, and escalation routes.
- Support onboarding, qualification, and ongoing performance management of refurbishment partners, including KPI definition and continuous improvement plans.
Data, Reporting & Performance Management
- Track and report project progress, risks, issues, and outcomes to senior stakeholders using structured governance and clear narratives.
- Use data to support prioritisation, decision making, and trade-offs across the refurbishment transformation portfolio.
Success Measures (What Good Looks Like)
- Transformation initiatives delivered safely and on plan, meeting agreed cost, quality, and timeline targets.
- Strong stakeholder alignment and effective matrix leadership, enabling timely decisions and rapid execution.
- Transparent, data driven performance reporting that enables proactive management and continuous improvement.
Key Requirements:
Qualifications & Experience
- Degree in Mechanical, Manufacturing, Industrial, Electrical, or Materials Engineering (or equivalent practical experience).
- At least 5-8+ years' experience in manufacturing operations, operations transformation, engineering project management, or supply chain roles.
- Strong advantage if experienced in refurbishment, repair, rework, remanufacturing, reverse logistics, or aftersales operations.
- Experience working with contract manufacturers or third-party operations in high volume or complex environments.
- Demonstrated experience delivering cross functional transformation initiatives, not just isolated projects.
Technical / Functional Expertise
- Strong analytical capability, including advanced Excel; Power BI preferred (Tableau a plus).
- Able to translate operational data into clear insights, actions, and decisions.
- Experience working with manufacturing, quality, or ERP/MES data systems are beneficial.
Soft Skills & Leadership Competencies
- Proven ability to lead and influence multiple cross functional teams in a matrixed organisation without direct authority.
- Comfortable making trade-offs between cost, quality, speed, and risk in operational environments.
- Confident engaging and challenging senior stakeholders constructively.
- Operates effectively at the interface of strategy and execution, with strong ownership and bias for action.
- Structured, delivery focused, and resilient under pressure.
- Clear communicator able to operate across cultures, functions, and external partners.
- Pragmatic, hands on, and solutions oriented.
- Interest in sustainability and circularity is beneficial, but strong operational execution is essential.
