Regional Head (Banking)

Position Overview

Reporting to senior management, the Region Head will be responsible for leading and scaling regional business performance across Priority Banking, Wealth Management, and Retail Funding segments. The role requires a balanced leader who can successfully combine a hunter mindset to acquire new-to-bank clients with a farmer mindset focused on deepening existing relationships and maximizing wallet share.

The successful candidate will possess strong technical knowledge of wealth management products, exceptional commercial acumen, and a leadership style centered on coaching, engagement, and close collaboration with Area Managers, Branch Managers, Senior Relationship Managers, and Relationship Managers across the region.

Location: Surabaya, East Java
Regional Coverage: East Java, Bali, Nusa Tenggara, and Eastern Indonesia

Key Responsibilities

Commercial & Business Leadership

• Lead regional P&L performance, funding growth, fee income generation, and overall business profitability in alignment with the bank's strategic objectives.
• Develop and execute funding acquisition strategies to accelerate growth in Priority Banking and affluent customer segments.
• Drive aggressive new business acquisition initiatives targeting New-to-Bank (NTB) Priority clients, High-Net-Worth Individuals (HNWI), family offices, and commercial customers.
• Strengthen existing customer relationships by increasing share-of-wallet and cross-selling opportunities across wealth management, lending, cash management, and transaction banking products.
• Monitor business performance and implement corrective actions to ensure achievement of growth and profitability targets.

Priority Banking & Wealth Management Strategy

• Provide strategic leadership across Priority Banking and Wealth Management businesses within the region.
• Leverage strong expertise in investment products, treasury solutions, mutual funds, bonds, structured products, and bancassurance offerings to drive client growth and portfolio expansion.
• Support Relationship Managers in delivering holistic financial and wealth advisory solutions to affluent and high-net-worth clients.
• Monitor economic developments, market dynamics, and investment trends to identify opportunities and guide strategic decision-making.
• Maintain oversight of portfolio quality, investment suitability, and compliance with regulatory guidelines related to wealth product distribution.

Team Leadership & Talent Development

• Build a highly engaged, performance-driven culture through a collaborative and relationship-oriented leadership approach.
• Coach, mentor, and develop Area Managers, Branch Managers, Senior Relationship Managers, and Relationship Managers to enhance commercial effectiveness and advisory capabilities.
• Lead frontline teams in client acquisition, relationship management, and wealth advisory best practices.
• Foster strong employee engagement and create a culture of accountability, collaboration, and continuous development.
• Serve as a trusted leader who actively partners with teams and leads from the front during critical business initiatives and client engagements.

Client & Stakeholder Management

• Establish and strengthen relationships with high-value clients, business leaders, community stakeholders, and referral networks across the region.
• Act as the executive sponsor for strategic client relationships and complex financial solutions.
• Represent the bank at key client meetings, networking events, and industry engagements.
• Partner effectively with internal stakeholders across Retail Banking, Wealth Management, Risk, Compliance, Operations, and Product teams.

Governance, Risk & Compliance

• Ensure strict adherence to AML, KYC, and all applicable regulatory requirements.
• Maintain strong governance standards across branches and Priority Banking operations.
• Monitor credit quality, operational risk, and compliance metrics throughout the region.
• Ensure sustainable portfolio growth while maintaining acceptable risk profiles and minimizing operational incidents.

Key Requirements

Education

• Bachelor's degree in Finance, Economics, Business Administration, Management, or a related discipline from a reputable university.
• Advanced professional qualifications or postgraduate education will be considered an advantage.

Professional Experience

• Minimum 12-15 years of progressive experience within Banking and Financial Services.
• At least 5 years of senior leadership experience in a Regional Head, Business Head, Area Head, or equivalent role.
• Proven success managing Priority Banking, Wealth Management, Affluent Banking, or Retail Funding businesses within a leading local or multinational bank.
• Strong track record as a Relationship Manager, Senior RM, Wealth Advisor, or Business Leader serving affluent and high-net-worth client segments.

Commercial & Technical Expertise

• Demonstrated ability to balance aggressive client acquisition (hunting) and portfolio expansion (farming).
• Strong expertise in:
  • Retail Funding
  • Wealth Management
  • Mutual Funds
  • Government and Corporate Bonds
  • Structured Investment Products
  • Bancassurance
  • Investment Advisory
  • Priority and Private Banking Solutions
• Proven experience driving funding growth, fee-based income, and customer acquisition programs.
• Strong understanding of Indonesian banking regulations and wealth management compliance requirements.

Leadership Competencies

• Strong people leadership with a coaching and mentoring mindset.
• High emotional intelligence and exceptional interpersonal skills.
• A relationship-first leadership style with a demonstrated ability to build trust and engagement within teams.
• Excellent communication, negotiation, stakeholder management, and influencing capabilities.
• Strong strategic thinking and business judgment with a results-oriented approach.

Certifications

• WPER / WPEP (Capital Market Sales Certification).
• AAJI Certification.
• Risk Management Certification (BSMR / LSPP) minimum Level 3 or Level 4.

Language

• Fluent in Bahasa Indonesia and English, both written and spoken.
• Strong understanding of regional business dynamics across East Java, Bali, Nusa Tenggara, and Eastern Indonesia is highly desirable.

Ideal Candidate Profile

The ideal candidate is a seasoned banking leader with a successful track record in Priority Banking, Wealth Management, and Retail Funding growth. They combine strong commercial instincts with deep wealth product expertise and a genuine passion for developing people. Equally effective as a hunter and farmer, they possess the ability to acquire new relationships, deepen existing portfolios, and create a high-performance culture built on trust, engagement, and sustainable business growth.