Regional Technical Support Engineer - Renewable Resources

  • Executive recruitment company Monroe Consulting is recruiting on behalf of a Heavy Machinery Equipment Manufacturing and Services in Indonesia .

    The Regional Technical Support Engineer must have high energy, self-motivation and willing to work closely with the sales teams to support technical documents and troubleshooting the technical aspect of the Company product

    Job Responsibilities

      • Provide technical support, trouble shooting and training to customers
      • Assess power plants and equipment, in order for sales team to develop service and modernisation business opportunities.
      • Develop sales proposals in close collaboration with Operating Units
      • Project manage tasks associated with sales and delivery of solutions
      • Build HyService technical database and manage technical documents
      • Establishing strong customer relationships and maintaining a positive customer experience
      • Monthly reporting according to the requested format.
      • Assist the respective manager and OU on the project acquisition plan
      • Provide market information for sales team to update Sales Force on regular and timely basis.

    Job Requirements

      • A minimum of Bachelor's Degree in Electrical/Electronics engineering.
      • 10-15 Years of experience in power plant and equipment services.
      • Have hands-on service/maintenance/repair/upgrade knowledge of products such as generator, excitation system, electrical BOP etc
      • Experience of handling utility and/or asset owners' O&M teams