Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a growing company in the Food & Beverage industry. As the organization continues to strengthen its people operations and support business growth, our client is seeking an experienced HR Operations & Industrial Relations Manager to oversee HR operations, compensation & benefits, and employee relations functions. The position is based in Jakarta, Indonesia.

Key job responsibilities include:

Manage end-to-end HR operations, including onboarding, offboarding, employee administration, and HR service delivery.
Oversee payroll processing, BPJS administration, PPh21 compliance, and employee benefits programs, ensuring accuracy and timeliness.
Develop and manage compensation structures, salary review processes, and market benchmarking activities.
Handle employee relations matters, including disciplinary cases, grievance handling, and dispute resolution.
Ensure compliance with Indonesian labor regulations and internal HR governance standards.
Maintain and continuously improve HR policies, SOPs, employment documentation, and employee records.
Collaborate closely with Finance, Legal, and Business stakeholders to ensure smooth HR operations and regulatory compliance.
Drive process improvement initiatives to enhance operational efficiency and employee experience.

Job Requirements:

Bachelor's degree in Human Resources, Psychology, Law, or a related field.
Minimum 5-8 years of experience in HR Operations, HR Services, or HR Shared Services functions.
Strong hands-on experience in Payroll, Compensation & Benefits, and Industrial Relations (IR).
Good understanding of Indonesian labor laws, BPJS administration, and PPh21 regulations.
Experience within the Food & Beverage industry, or other fast-paced consumer businesses with sizable operational workforces, would be highly advantageous.
Familiarity with HRIS platforms and digital HR processes.
Strong communication, stakeholder management, and problem-solving capabilities.
Able to operate effectively in a dynamic business environment while maintaining strong compliance standards.