Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Logistics sector to hire a Solution Design Manager. This opportunity is based in Selangor, Malaysia.
Position Overview
This role is responsible for designing innovative, cost-effective, and operationally efficient contract logistics and warehousing solutions for customers across multiple industries. It delivers strategic supply chain solutions that drive business growth, operational excellence, and profitability.
Key Responsibilities
- Develop end-to-end contract logistics solutions including warehousing, transportation, inventory management, automation, and value-added services.
- Conduct operational studies, data analysis, network optimization, and warehouse layout design.
- Prepare manpower planning, productivity models, storage calculations, and capacity analysis.
- Design SOPs, operational workflows, and process improvements to enhance efficiency and service levels.
- Evaluate automation and technology solutions including WMS, robotics, conveyor systems, and material handling equipment.
- Lead RFQ/RFP solution development and pricing support.
- Prepare commercial proposals, costing models, and operational assumptions.
- Support business development teams during customer presentations and solution pitching.
- Ensure solutions meet customer expectations while maintaining profitability and operational feasibility.
- Conduct bench marking and market analysis to ensure competitiveness.
- Engage customers to understand operational challenges, business objectives, and supply chain requirements.
- Coordinate cross-functional teams including operations, procurement, IT, finance, and engineering.
- Build strong relationships with internal and external stakeholders to ensure smooth project execution.
Key Requirements
Qualifications & Experience
- Bachelor's Degree in Supply Chain Management, Logistics, Industrial Engineering, Business, or related field.
- Minimum 2-5 years of experience in contract logistics, warehouse operations, solution design, or supply chain engineering.
- Proven experience in solution design, tender management, and customer-facing logistics projects.
- Experience in e-commerce, FMCG, retail, healthcare, automotive, or industrial sectors is an advantage.
Technical / Functional Expertise
- Strong knowledge of warehouse operations, transportation, inventory management, and supply chain processes.
- Experience developing end-to-end contract logistics and warehousing solutions.
- Capability in operational studies, data analysis, network optimisation, warehouse layout design, manpower planning, productivity modelling, storage calculations, and capacity analysis.
- Experience designing SOPs, operational workflows, and process improvement initiatives.
- Knowledge of automation and technology solutions including WMS, robotics, conveyor systems, and material handling equipment.
- Experience leading RFQ/RFP solution development and pricing support activities.
- Strong commercial proposal preparation, costing model development, and operational assumption planning capabilities.
- Proficiency in Excel, PowerPoint, and data analysis tools.
- Experience with WMS, TMS, AutoCAD, simulation tools, or warehouse design software is an advantage.
- Strong analytical, financial modelling, and costing skills.
Soft Skills & Leadership Competencies
- Strong presentation and communication skills.
- Commercially driven with strong problem-solving abilities.
- Ability to manage multiple projects and work under tight timelines.
- Strong stakeholder management and customer engagement capability.
- Ability to collaborate effectively with cross-functional teams including operations, procurement, IT, finance, engineering, and business development.
- Strong customer-centric mindset with the ability to translate operational requirements into practical and profitable solutions.
