IP Carrier - Networks (SME)

San Juan, Metro Manila, Philippines
PHP 50,000
Technology
Information Technology

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a rising trading company that specializes in Advanced Telecommunications Technology, Cost Effective Medical Products, Agricultural Innovations and Disaster Management Solutions. Our respected client is seeking for an Information Technology (IT) Professional for the role of IP Carrier - Networks (SME). The job will be based in San Juan City, Metro Manila, Philippines, but currently offers WFH set-up until further notice.

Job Summary:

The IP Carrier - Networks (SME) will act as 2nd level and subject matter expert in IP and Carrier Transport of company's infrastructure as a whole. This role expected to lead day-to-day network installation, configuration, support and maintenance of company's back-end infrastructure and assist in NOC & local IT escalations. Utilize performance monitoring tools to identify and analyze impairments that may affect services. Provide automated solutions, scripting, on networks, cloud and other products offerings.

Key Responsibilities/Duties:

  • The IP Carrier - Networks (SME) will also lead in training IT helpdesk / IT Service Delivery / IT Solutions Delivery team and end-users within his specialized domain to ensure adherence in company standards. The role will also work with cross-department teams to ensure that project deadlines are met and output quality is within goals. 
  • Designing, organizing, modifying, and supporting a company's IP network systems (Cisco, ZyXEL, etc). 
  • Assist in IT solutions delivery team member to discuss and analyze client network topology, and provide solutions to position company product offerings. 
  • Performing resolution and conduct root cause analysis of system performance / failure issues
  • Performing maintenance, diagnostic tests, modifications or coordinate network component changes to partner vendor or supplier 
  • Performing network configuration backup / restoration operations 
  • Monitor the IP and Transport network to ensure it is functioning according to design, and to ensure availability of the network with minimal downtime. 
  • Assist in other responsibilities including interviewing, planning, assigning, and directing work; approving time sheets; peer-review for performance check, coordinate to Technology Head and contribute addressing complaints and resolving issues. 
  • Liaise with Technical Department members, vendors, local utilities, contractors, and other stakeholders on planned and emergency outages, and to resolve problems.
  • Ensure adherence to existing IT Service Management processes including incident, request, change, configuration, capacity, and release management
  • Learn new product offerings, test, implement, and create training manuals for IT Solutions Delivery, when necessary.
  • Keeps up to date with current trends and is prepared to make recommendations
  • Produces support documentation
  • Performs other duties as assigned

Key Requirements:

Qualifications

  • Candidate must have at least a Degree/Diploma in Computer Science, IT or its equivalent
  • Candidate must have at least any training or certificate in Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE)
  • Candidate must have understanding of ITIL

Experience

  • Two to Four years increasingly responsible experience in a network design and operation in a complex environment 
  • Strong working knowledge of TCP/IP, LAN & WAN technologies
  • Knowledge in switching and routing: VLAN, STP, QoS, MPLS
  • Knowledge in SNMP and Network planning tools
  • Hands-on working experience with provisioning and troubleshooting Cisco routers, Linux, and other infrastructure systems 
  • Hands-on working experience with dynamic routing protocols (eg. BGP) 
  • Hands-on working experience with IOS and IOS-XR 
  • Hands-on working experience with Network Management Systems (NMS) 
  • Experience in deployment of applications such as PRTG, DNS, TACACS, and the like.

Specific skills & abilities

  • Understanding with data routing and switching from multiple vendors (eg. Cisco, ZyXEL, etc.)
  • Design and build experience with firewalls, routers, and switches
  • Knowledge in VoIP systems
  • Ability to create process manuals and provide technical writing instructions

Personal qualities

  • Hardworking, resourceful, and proactive with a sense of urgency.
  • Ability to work under pressure with minimum supervision.
  • Has capacity to lead an individual or team, able to drive team vision and values to team members. 
  • Self-motivated with high level of integrity
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