Operations Manager (Insurance)

Jakarta, Jakarta, Indonesia
IDR 35,000,000

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of one of the largest multinational Travel Commerce Platforms in the country, focused on providing distribution, technology, and payment solutions. As expansion continues, our highly respected client is seeking an operations professional with at least 3 years’ experience for the position of Operations Manager. The job is based in Jakarta, Indonesia.

The goal of this position is to support the Director of Operations in ensuring all operations are carried on in the most effective and efficient way. The incumbent is also responsible for implementing the right practices and processes within the team.

Job responsibilities:

  • Maintain and improve operational performance through continuous evaluation and analysis of the different support functions
  • Create and reshape departmental strategic plans and ensure that initiatives are aligned with both the client and the company’s goals to ensure business growth
  • Responsible for interfacing with clients and ensuring the execution of contractual obligations
  • Involved in long-term business planning in every aspect of operations expansion, such as financial planning and the launch of launch of new lines of businesses, projects or special programs
  • Guarantee that statistical reports are prepared/maintained and adhere to deadlines

Job requirements:

  • At least 3 years of working experience in the health/travel insurance and/or healthcare industries
  • Excellent knowledge of health/travel insurance policy, underwriting, membership and policy administration
  • Operations background is a must
  • Bachelor's Degree in any discipline or equivalent
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