Executive recruitment specialist Monroe Consulting Group Vietnam is recruiting on behalf of a multinational company in several industries, especially in retail business.
Job Summary:
The Retail Operations Director will be responsible for effectively managing the day-to-day operations of our retail stores nation wide.
Job Responsibilities:
- Propose and define new business solutions (new retail tools, activities, practices and processes)
- Align and optimize standards of operations (SOPs) and efficiency across current and new stores
- Support stores daily through troubleshooting, system compliance, transaction auditing and overall operations support & supply ordering
- Ensure standardization of current and new processes to achieve consistency across all stores
- Execute, instruct and communicate to all stores on procedural changes and new systems implementations
- Coordinate all activities to operationally prepare for store openings/renovations/relocation activities to ensure smooth opening and proper dissemination of information to key departments
- Collaborate with key business partners to provide operational support for company and retail initiatives
- Manage retail vendor relationships; ensure the best providers are in place through assessments, bidding, and through strong relationships
- Collaborate with other ralated team for new store openings
- Other responsibilities upon required by line manager
Qualifications & Competencies:
- At least 5+ years of experience in a multi-store support role and in a fast-paced retail environment
- Microsoft Office proficiency
- SAP and other ERP software is a strong plus
- Experience managing all aspects of new store openings, pop-ups, relocations, etc.
- Experience in operational process improvement and leading structured change/improvement projects
- Extremely collaborative and enjoys working with all types of teams
- Both process oriented, flexible & has demonstrated ability to maintain composure in all situations
- Thrives in a changing, fast-paced environment
- A sense of urgency executing job responsibilities, prioritizing urgent and important work
- Effective communication skills with strong written, oral, and listening capabilities
- Flexible/comfortable with ambiguity, problem solving attitude
- Ability to travel