Sales Trainer

Makati, Manila, Philippines
PHP 60,000
Technology
Sales and Marketing

Monroe Consulting Group Philippines is currently working with a multinational digital publishing company, seeking a Sales Trainer to develop framework and implement training programs, modules and materials on sales and business development in accordance with the company standards.

Job responsibilities:

  • Provide foundation skills training on sales including communication and personality development and continuous development program for sales representatives
  • Create scripts, spiels and templates for utilization of the sales personnel including appropriate marketing and sales pitches for different scenarios or types of clients both in local and regional market
  • Keep up-to-date information regarding changes and development on product features, user-interface and services, and cascade such information to the sales team
  • Provide one-on-one training and continuous coaching sessions to sales personnel
  • Track and record sales training activities and coaching logs; provide feedback, training reports and recommendations to management
  • Create Performance Improvement Program (PIP) for low-performing agents as maybe recommended by Team Lead and/or management
  • Assess training needs, adopt learning styles and develop most effective approaches to deal with client’s needs
  • Understand sales encounters and determine effective approaches to overcome challenges and maximize opportunities
  • Improve training techniques when needed to meet the unique demands of certain accounts and the market at large
  • Stay updated with current market trends and the changing demands of the sales environment
  • Take on other tasks or projects as may be delegated by management


Job requirements: 

  • Bachelor's Degree in Marketing, Communication Arts, Business Administration/Management, Psychology or any other related field of study
  • At least 5 years of relevant work experience in Sales Trainer capacity
  • Has background on training methodologies and development programs in BPO, advertising and marketing industry that specialize on digital products and services
  • Proficiency on web, mobile technology including computers, software applications, e-learning platform and other IT solutions is an advantage
  • Knowledge of management principles and familiarity with product, service and market trends, especially in regards to technology and digital publishing (eBooks/eReading)
  • Fluent in English with excellent oral, written and presentation skills
  • Exhibits patience in educating, training and coaching individual members
  • Experience with Salesforce, CRM system, Zendesk Suite (Support, Guide, Chat, and Voice) and other contact channels, are an advantage
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