Senior Technical Account Manager

Makati, Metro Manila, Philippines
PHP 200,000
Financial Technology (Fintech)
Information Technology

Executive recruitment company Monroe Consulting Group is recruiting on behalf of a leading global financial technology solutions and payments provider. Our client is seeking an experienced Information Technology (IT) Professional specializing in banking and financial products for the job of Technical Account Manager. The job is based in Makati City, Metro Manila, Philippines.

Job Summary

The Technical Account Manager is expected to handle production related queries for various applications such as Switch, Web-CMS, EWIDT, SFTP, EJ pulling, Reconciliation, and be in complete coordination for ATM/BNA/Recycler addition/deletion/modification initiatives for the banking and financial industry. 

Key job responsibilities include:

  • Manage adhoc requests from bank – Business and Regulatory Projects.
  • Coordination with implementation, testing and production support teams for rectifying bug fixes.
  • Coordination in organizing testing support for any regulatory-mandated requests.
    • Ensure deliverables as per the SLA are met. 

Key job requirements include:

  • Exposure in any of the following:
    • Switch (Transaction Processing)
    • Web-CMS
    • EWIDT
    • SFTP
    • EJ pulling
    • Reconciliation
    • ATM/BNA/Recycler addition/deletion/modification
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