Technical Service Engineer

Bangkok, Bangkok, Thailand
THB 80,000

Executive recruitment company, Monroe Consulting Group Thailand is recruiting on behalf of a highly respected packaging company in Thailand. Our multinational client is seeking a professional with 5-10 years’ technical service experience in aseptic packaging for the job of Technical Service Engineer. The job is based in Bangkok, Thailand

The Technical Service Engineer will work on service projects for the application of aseptic package material production and continued technical service, as well as providing support for customers in Thailand.

Job responsibilities:

  • Provide service and technical support in the sales of the Aseptic Package material production on customer machines and compile machine
  • Be knowledgeable about customer machines that are the focus of company products
  • Understand the application of the company's products on these machines
  • Contact appropriate business unit product technical sources and service sources to obtain information on product characteristics and service
  • Support customers as required for job site service, troubleshooting and problem analysis, AOAC, PM, BM
  • Give technical information or basic training to customer’s staff
  • Gather data about aseptic plant in the region, develop market feedback report
  • Other temporary tasks assigned by team leader 

Job requirements:

  • An engineering or technical degree (mechanical or similar relevant area) or equivalent engineering-based knowledge
  • 5 – 10 years’ technical service and support experience in Aseptic filling machines.
  • 5 years' minimum of practical experience in production line maintenance with good hands-on skills.
  • Good communication skills - customer oriented, can work under pressure and solve issues independently
  • Technical skills and willingness to assume personal responsibility
  • Service oriented character with the empathy to understand the needs of the customers
  • English literacy (possess excellent verbal and written communication skills).
  • Proficiency in using Microsoft Windows and Microsoft Office
  • Willing and able to travel extensively for up to 60% of the time
  • This is a home-based role.
  • Able to operate independently and with a team.
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