Head of Technical (Certification)

  • Sector: 专业服务
  • Contact: Lubiana Mileva Alfitri
  • Contact Email: lubiana@monroeconsulting.com
  • Client: Monroe Consulting Group
  • Location: Jakarta
  • Salary: Negotiable
  • Expiry Date: 27 May 2022
  • Job Ref: BBBH373480_1651021951

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Certification Company for the role of Head of Technical to handle the ASEAN Region. As the company is continuously growing, our client is seeking a professional with strong experience in handling the technical side of things in certification background specifically to handle the ASEAN region.

Key job responsibilities:

  • Directly report to Regional Technical & Compliance Director.
  • Manage all technical & compliance aspects to ensure the regional business obtains and maintains Accreditation status.
  • Manage professional relationships with all relevant accreditation bodies or Scheme owners
  • Educate and train all assurance personnel about technical & accreditation.
  • Support the management team of the assigned region to identify, manage and mitigate technical & accreditation risks.
  • Establish and maintain appropriate relationships with the impartiality stakeholders in the assigned region, inviting stakeholders as GISN members for supporting the global impartiality stakeholders network process.
  • Adhere to global complaint and appeal process to work collaboratively with Global Compliant & Appeal Manager to ensure timely track, review, and resolve complaints and appeals related to the assigned region.
  • Review & approve the certification personnel competency code application before submitting it to the Global Registrar for updating in PointGlobal
  • Support Internal Technical Audit Head to establish and implement the yearly internal audit/oversight program for the assigned region.
  • Escalate and report technical & accreditation concerns to the Regional Technical & Compliance Director and Global Technical Director within 24 hours Support and coordinate management review
  • Lead & manage the assigned Regional Technical & Compliance team to perform their roles

Job Requirements :

  • Having a bachelor's degree from a related field with appropriate professional qualifications.
  • Proven leadership skills at the operational level.
  • Strong technical background, with knowledge of business processes.
  • Fluent English language skills both written and verbal essential.
  • Proven experience in a commercial/international environment.
  • Knowledge and experience in managing/leading business processes and accreditation matters.
  • With at least 10 years experience of working in Management Systems Certification and/or Product Certification business environment, and experience in managing accreditations.
  • Proven track record of managing the functional team.
  • Willing to travel on business.
  • Good influencing and leadership qualities - must have the ability to lead team and influence, other stakeholders, across all within the organization in the assigned cluster/country and the wider business.
  • An enthusiastic and committed team player.
  • Ability to build and maintain effective build relationships across a matrix organization utilizing all means of communication and engagement.
  • Be self-motivated, flexible, with excellent time management/planning, and problem-solving skills.
  • Ability to understand and focus on the delivery of the client experience and value proposition.