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Service Engineer (Data Centre)

Executive recruitment company Monroe Consulting Group's Industrial division is recruiting on behalf of a leading data center solutions provider. Job Summary: The Services Engineer (Power) will be responsible for on-site installation, commissioning, preventive maintenance, and troubleshooting of data center power systems, particularly UPS, PDU, and Busway installations. The role ensures operational reliability and performance of deployed power solutions. Job Responsibilities: Installation & Commissioning - Install, test, and commission UPS systems, PDUs, Busway, and associated electrical systems at customer sites. Maintenance & Troubleshooting - Conduct preventive maintenance and troubleshoot system faults to ensure uptime and performance. Support service calls and emergency interventions for power system failures or alarms. Project Support - Assist project teams during implementation, ensuring all electrical work aligns with design and compliance standards. Documentation & Training - Maintain detailed service records, reports, and customer feedback. Provide training and handover support to customers post-installation. Coordination - Coordinate with vendors and internal teams for spare parts, upgrades, and technical support. Key Requirements: Diploma or Bachelor's Degree in Electrical or Power Engineering 3+ years hands-on experience - In installation and maintenance of UPS systems, PDUs, or electrical distribution systems. Familiarity with major UPS brands - Is a strong advantage. Ability to read and interpret electrical drawings and schematics Strong understanding of safety and compliance standards - E.g., IEC, local electrical codes. Willingness to travel and perform fieldwork - At customer locations. Good problem-solving skills and a customer-service mindset

Malaysia
Permanent
Negotiable

Application Engineer (Data Centre)

The Application Engineer will be responsible for supporting the sales and project teams by developing tailored technical solutions for customers. The role focuses on product selection, technical proposals, and system integration across Data Center infrastructure components such as UPS systems,Busway, PDUs, Racks, Containment Systems and Cable Management. Key Responsibilities: · Work closely with the sales team to understand client requirements and propose appropriate Data Center infrastructure solutions. · Provide detailed technical support and product recommendations during the pre-sales process. · Prepare technical documentation, system architecture diagrams, BOQ (Bill of Quantity), and proposals. · Customize solutions involving UPS, PDU, Track Busway, Racks, Containment Systems, and cable management according to project requirements. · Collaborate with vendors and internal teams to ensure compatibility and integration of offered products. · Conduct customer presentations, product demos, and technical workshops. · Stay updated on industry trends, standards, and emerging technologies related to data center infrastructure. Requirements: · Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field. · 3+ years experience in data center or electrical infrastructure design, preferably in a pre-sales or technical solution role. · Strong knowledge of power systems (UPS, Busway, PDU), Cooling concepts, containment solutions, and rack/cable management. · Proficiency in AutoCAD, Visio, or similar design tools is a plus. · Excellent communication and presentation skills. · Ability to work independently and manage multiple projects simultaneously.