Executive search firm Monroe Consulting Philippines is recruiting on behalf of a fully integrated scientific solutions group in Asia, with core businesses in Scientific & Medical products, Water & Environmental Management and Food & Nutraceutical Ingredients. Our client is looking for an Applications Specialist who will be responsible for end-to-end technical support and applications to both internal and external teams. Office is based in Pasig City.
Key Responsibilities:
- To provide on-site and remote application support to customers and colleagues via visits, calls, emails, and hands-on sessions.
- To take initiative to learn and understand new products and technologies aligned with current trends.
- To support sales personnel throughout the entire sales cycle, including:
Presales:
- To conduct product demonstrations and presentations.
- To engage in technical discussions and propose total solutions.
- To compile application and marketing materials.
- To coordinate teleconferences with users and principals.
After Sales:
- To conduct application and hands-on training (hardware and software).
- To troubleshoot and respond to user queries.
- To organize user meetings, workshops, and seminars to share product and technical updates.
- To resolve issues related to instruments, software, reagents, and experimental design.
- To lead scientific discussions, assess customer needs, and align solutions with product offerings.
- To ensure territory coverage and meet targets through education and engagement with users.
- To perform other duties as assigned.
Job Requirements:
- Degree in a science-related discipline.
- Minimum 1 year of relevant experience in a similar capacity.
- Pleasant personality with strong interpersonal and communication skills.
- Strong presentation and negotiation skills.
- Capable of preparing marketing analysis reports and driving product performance.
- Organized, methodical, and logical.
- Proven track record in achieving sales targets.
- Willingness to travel extensively.
