Business Support Manager

  • Sector: 制药
  • Contact: Gwen Hong
  • Client: Monroe Consulting Group
  • Location: Malaysia
  • Salary: Negotiable
  • Expiry Date: 22 May 2024
  • Job Ref: BBBH441151_1715042582
  • Contact Email:

Executive recruitment company Monroe Consulting Group Malaysia is recruiting on behalf of a fast-growing medical device company who provides innovative solutions in the regenerative and orthopaedic industry. As business growth and expansion continues, our respected client is seeking a Business Support Manager to lead business support and logistics operations with a strong focus on inventory and stock management. The opportunity is based in Kuala Lumpur, Malaysia.

Job Responsibilities:

As a manager, you will collaborate with cross-functional teams to identify problems, develop solutions, and enhance processes to streamline our supply chain operations.

Inventory and Warehouse Management

  • Manage and optimize consignment stock allocation.
  • Monitor inventory levels, liaise with the Finance Department for purchasing, and oversee monthly stock counts and inventory reconciliation with the Finance Department.
  • Handle the annual ISO similar audit on inventory and stock management.
  • Identify opportunities for automation and system enhancement in inventory and stock management processes.

Process Improvement and Problem-Solving

  • Identify process bottlenecks, suggest solutions for process improvements, and implement solutions in a timely manner.
  • Collaborate with diverse teams across departments to identify problems related to inventory, stock management, and logistics, and find effective solutions.
  • Lead projects for automation and system enhancement in inventory and stock management processes.

Team Leadership and Performance Management

  • Lead and supervise the business support team using a performance management system and leadership approach to ensure work efficiency and team competency.
  • Conduct monthly performance reviews for the business support team.

Coordination and Reporting

  • Coordinate for E-Perolehan (EP) and ensure team's competency in handling EP.
  • Maintain detailed records, generate reports, and develop presentations for management.
  • Manage office and facilities management tasks.

Office and Facilities Management

  • Manage office and facilities management tasks.
  • Liaising with external IT consultant for office IT related matter.
  • Involve in other assigned ad-hoc projects and perform any other duties as may be required from time to time.

Job Requirement:

  • Bachelor's degree in Business Administration, Supply Chain Management, or related field.
  • Minimum of 2 years of team management experience.
  • Understanding of distribution and logistics principles.
  • Interest in innovative technologies, with focus on automation software.
  • Proven experience in inventory management, stock control, and logistics operations.
  • Strong leadership skills with the ability to motivate and develop teams.
  • Excellent analytical and problem-solving abilities.
  • Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.
  • Prior experience in project management and process improvement initiatives is a plus.