Key Responsibilities:
- A Deputy Head of Sort is responsible for ensuring efficient operations whilst achieving agreed budgetary and service levels. The role will hold a strategic role and deal with coordinating general management issues including the management of supervisors. Takes ownership of all Sort Warehouse KPIs, Sort Automation Performance; analyzes reports and data submitted by the Supervisors.
- Serves as a Champion for company's Sort Speed and supports all related initiatives including the Sort Automation performance.
- Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
- Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort.
- Ensures the sort (Automation and Manual) are running in accordance with established safety, quality and service standards. Ensures that cost and productivity goals are met.
- Oversees or ensures daily visual inspections of loads to ensure proper quality for customers and/or vendors.
- Determines the sort's strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans sort strategy based on projected volume, head count, and other special circumstances and factors.
- Directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area.
- Fosters a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary.
- Participates in the development of and responsible for administering company safety strategies and programs.
- Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.
- Ensures compliance with Company policy and federal, state and local regulations.
- Understands and administers all contractual agreements effectively, including vendor and Contracted Service Provider agreements, as necessary.
Qualifications:
- Bachelors Degree in Supply Chain, Industrial Engineer or related courses
- At least 3-5 yrs leadership experience in the production or logistics industry focused in Sort Operations
- Has proven experience managing a team for at least 24 months
- Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
- Proven ability to apply sound business judgement to establish and accomplish goals.
- Customer service skills necessary to effectively and professionally respond to requests and issues.
- Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
- Ability to read, interpret and draw conclusions from numerical data and written information.
- Software skills, including use of Microsoft Office software and web-based applications.
- Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications
