Key Responsibilities
- Business Partnership: Collaborate closely with local business units to understand operational challenges and implement fraud mitigation strategies that align with business objectives.
- Monitoring & Detection: Develop and oversee fraud management policies and systems to monitor transactions and user activities, identifying and responding to suspicious behaviors promptly.
- Investigation & Response: Lead thorough investigations into suspected fraud cases, coordinating with internal teams and external stakeholders as necessary.
- Law Enforcement Collaboration: Serve as the primary liaison with Philippine law enforcement agencies, like Philippine National Police (PNP) to facilitate the reporting, investigation, and prosecution of fraudulent activities affecting our platform.
- Team Leadership: Build and manage a high-performing fraud risk operations team, providing mentorship and fostering a culture of vigilance and integrity.
- Regulatory Compliance: Ensure all fraud risk management practices comply with Philippine laws and regulations, including AML and KYC requirements.
- Reporting & Analysis: Generate detailed reports on fraud trends, incidents, and mitigation efforts for senior management and regulatory bodies.
- Cross-Functional Collaboration: Work closely with product, engineering, customer support, and compliance teams to integrate fraud prevention measures across all operations.
Key Qualifications
- Education: Bachelor's degree in Finance, Business Administration, Criminal Justice, or a related field. Advanced degrees or certifications (e.g., CFE, CAMS) are a plus.
- Experience: Minimum of 5 years in fraud risk management, preferably within the crypto, fintech, or financial services sectors.
- Technical Proficiency: Familiarity with fraud detection tools and analytics platforms; experience with SQL or similar data analysis tools is advantageous.
- Regulatory Knowledge: Deep understanding of Philippine financial regulations related to fraud, AML, and KYC.
- Law Enforcement Liaison Experience: Proven experience collaborating with local law enforcement agencies on fraud investigations and prosecutions.
- Leadership Skills: Proven ability to lead and develop teams, manage cross-functional projects, and drive organizational change.
- Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly to various stakeholders.
