Award-winning executive recruitment firm, Monroe Consulting Group, is recruiting on behalf of a leading corporate banking institution-the Thailand branch of one of Asia's megabanks and a global financial powerhouse. With a strong presence in the corporate banking industry and a global network of over 100 offices across approximately 40 countries, the company benefits from robust financial infrastructure, solid capital strength, and deep international expertise.
This leadership position will be managing the full scope of back-office operations, including Remittance, Trade Finance Operations, and Treasury Operations. This role is critical in ensuring operational efficiency, regulatory compliance, and client service excellence. The ideal candidate will also have a proven track record in process improvement, digital transformation, or operational reengineering initiatives.
This is a career-defining opportunity for professionals with deep expertise in operations and a passion for process transformation, making this an ideal next step for candidates aiming to make a strategic impact in a growing and respected financial institution.
Job Responsibilities
Lead, mentor, and develop cross-functional teams across various operations departments.
Trade Finance Operations: handling LC issuance, bank guarantees, collections, and open account transactions.
Remittance & Deposit: both inbound and outbound fund transfers, SWIFT payments, and reconciliations.
Settlement Functions: ensuring accurate and timely settlement of financial transactions.
Treasury Operations: managing FX, money markets, fixed income instruments, derivatives, and structured notes.
Monitor and ensure full compliance with local regulations, group policies, and international banking standards.
Oversee account onboarding, SWIFT/payment systems, customer data management, and transaction screening (AML/sanctions).
Ensure robust business continuity frameworks and operational risk controls are in place.
Develop and implement effective operational strategies, SOPs, and workflows to support business expansion and improve service delivery.
Identify opportunities for process optimization, automation, and cost-efficiency across all operational units.
Lead key transformation initiatives to enhance scalability and performance of operational platforms.
Coordinate closely with senior management, regional offices, and internal departments to align operational goals with business objectives.
Lead the planning and execution of IT operations and project management, including budgeting, vendor engagement, and system implementation.
Align technology and operations strategies to improve scalability, reduce risk, and enhance customer satisfaction.
Foster a culture of accountability, continuous improvement, and service excellence.
Job Requirements
Experience in banking operations with strong exposure to remittance, trade finance, and treasury operations.
Proven experience leading mid-to-large operational teams in a corporate or investment banking environment.
Strong understanding of SWIFT systems, local payment systems, trade processing platforms, and treasury operation systems (e.g., Murex, Calypso).
Demonstrated success in leading process improvement, automation, or transformation projects.
Excellent stakeholder management, leadership, and problem-solving skills.
Proficient in English and Thai, both written and spoken.
