Executive recruitment firm Monroe Consulting Group is recruiting on behalf of a global technology leader with a strong presence in over 100 countries and a workforce of more than 150,000 employees worldwide. The company is dedicated to building a more sustainable world by earning trust in society through continuous innovation. They are looking for individuals who are passionate about leveraging technology to make a lasting, positive impact and who are ready to help transform how the world lives and works.
Job Summary:
Our client is currently looking for a Senior Technology Support Engineer who will be responsible for designing, implementing, and maintaining complex network infrastructures. Has expertise in networking technologies and CCIE certification will be crucial in ensuring the reliability, security, and performance of our network systems. The role holder is self-sufficient and has recognized specialist skills in supporting multiple products for multiple customers to maintain the availability and security of the service. The role holder also delivers medium complexity work packages as part of customer implementation projects and has the ability to understand complex situations and activities, also being able to communicate basic technical information to non-technical people. The job is located in Makati City, Philippines.
Key Job Responsibilities:
Globe ITS MA Activities:
- Quarterly Preventive Maintenance - ASR9001 Software Risk Analysis
- Quarterly Inventory Report - Network Audit Analysis
- Quarterly PM Report - Nexus Insights and Recommendations
- N5K Config Best Practices - ASR9K Insights and Recommendations
- PSIRT Assessment and Remediation -Syslog Remediation
Consolidated ITS Projects (Installation, Migration, Acceptance, Documentation)
- Globe ITS ACI Migration Phase 1
- Bayantel Tech Refresh Project
- Globe Critical Tech Refresh and Re-architecture
- Globe ITS ACI Migration Phase 2
Warranty/MA
- Remote/Onsite Troubleshooting
- Quarterly Preventive Maintenance
- Monthly Service Report
Key Job Qualifications:
- Active CCIE certification (required).
- Bachelor's degree in computer science, Information Technology, Engineering or a related field.
- Demonstrated experience in network engineering
- Proven experience in enterprise-level and Telco networks is an advantage.
- Strong knowledge of routing and switching protocols (e.g., BGP, OSPF, EIGRP).
- Experience with network security technologies (e.g., firewalls, ISE, VPNs, IDS/IPS).
- Knowledge of wired and wireless networking technologies.
- Proficiency in network monitoring and troubleshooting tools.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Flexibility to work independently, as part of a team (team player) or as a team leader.
Possessing experience in any of the following Skills is an advantage:
- Proven experience in Cisco Application Centric Infrastructure (ACI)
- Working experience with automation and scripting (e.g., Python, Ansible, JSON).
- Familiarity with cloud networking (e.g., AWS, Azure).
