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Monroe Consulting Group 是一家在亚洲快速增长的经济体中提供猎头服务的领先供应商。亚太地区不断扩大的专业服务行业，使这一领域的企业处于令人兴奋和充满挑战的时期。随着专业服务行业的持续增长，获取最佳人才的竞争将变得更加困难。

Monroe 的专业服务部提供劳动力解决方案，支持正在努力寻找最佳候选人的跨国和国内专业服务企业。我们的猎头方法擅长物色被动候选人，采用独特的 12 步招聘流程，旨在识别、招聘和获取难以找到的高管级别人才。我们的专家团队采用积极主动的招聘方法，其结果远远好于传统的招聘者。

Monroe Consulting Group 的专业服务部是训练有素、以客户服务为中心的猎头。专注于特定行业的高管招聘顾问对专业服务行业以及其专业子行业有透彻的了解。

专业服务部负责不断发展的银行和金融，咨询、BPO 和共享服务，保险和法律，媒体和广告，物业和房地产部门。我们的顾问对市场有详尽的理解，并根据行业内趋势的不断变化更新知识。

Monroe Consulting Group 努力提供超越市场期望的猎头服务。我们的专业服务部将从每一个新的角色需求开始，利用当前的数据分析来确定招聘趋势和模式，从而开展有针对性和富有成效的招聘活动。就战略达成一致后，我们的猎头顾问就会开始物色，在社交关系中获得人才推荐，并进行搜寻，为岗位寻找合适的人选。

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Senior Finance Associate (Blockchain)

Executive recruitment company Monroe Consulting Group Malaysia's Finance & Accounting Division is recruiting on behalf of a cutting-edge Web3 company pioneering the future of autonomous AI commerce. Our client is an innovator at the intersection of AI and the Metaverse, building a decentralized ecosystem. Our esteemed client is seeking a Finance Senior Associate with at least 3-5 years of relevant experience. This position is based in Bangsar, Kuala Lumpur. Job Summary The Finance Senior Associate will be responsible for internal financial operations, ensuring timely and accurate reporting, regulatory compliance, and contributing to cross-functional finance initiatives. The ideal candidate will work closely with external accountants and tax advisors while maintaining financial discipline within the organization. This role is suited for a detail-oriented and proactive professional looking to grow in a fast-paced Web3 environment. Job Description: * Coordinate with external accounting and tax providers, ensuring compliance with financial reporting and statutory requirements. * Review financial deliverables such as general ledgers, financial statements, and tax computations for accuracy and regulatory alignment. * Prepare monthly internal management reports and operational metrics for senior leadership. * Support cash flow tracking, including both fiat and cryptocurrency assets. * Maintain financial records and liaise with auditors and tax authorities as necessary. * Assist in budgeting processes and support internal cost control across teams. * Liaise with banking institutions on payments and account matters. * Monitor and ensure compliance with Malaysian tax obligations (SST, corporate tax, withholding tax). * Contribute to continuous improvement in finance processes and systems. * Provide support for strategic finance and cross-functional projects as needed. Key job requirements include: * Degree in Accounting, Finance, or a related field. * 3-5 years of experience in finance, accounting, or audit. * Experience in Big Four firms or tech/startup environments is an advantage. * Knowledge of Malaysian tax and accounting regulations. * Proficient in Microsoft Excel (pivot tables, lookups). * Excellent attention to detail and ability to manage tasks independently. * Strong communication skills in English. * Interest or experience in the Web3 or crypto industry is a plus.

Malaysia
Permanent
Negotiable

VP, Risk & Control - Retail Operations

Executive recruitment firm Monroe Consulting Group's Professional Division is partnering with a leading financial institution known for its innovative drive. Our client is looking for a risk professional to look into rules and regulations relevant to the processing, working closely with the relevant stakeholders to implement and maintain a high standard of operations control and compliance, monitoring through independent reviews and provision of advice on risk matters. Additionally, you will also be involved in the preparation of periodic risk reporting. Responsibilities: * To lead the Risk and Controls team * To build a dynamic and proactive strategy in Risks and Controls to ensure robust controls * Plan, Review and Execute the business directions, goals and strategies for the teams * Supervise the team's daily operations and meet all set Goals * Provide guidance, analyse staff capabilities to identify skills gap and arrange for coaching/training to staff in their job performance on a regular basis, when required as part of on-going staff career development and improvement plans * Track key performance indicators and monitor staff performance against the key performance indicators * Monitor project milestones to ensure key deliverables and timelines are met * Perform periodic control tests to identify potential risk issues within the division (Example - KRCSA, AML CSA, Outsourcing Due Diligence) * Review and track the remediation plans for completion by the agreed due date * Ensure that any areas of non-compliance or improvements highlighted by the Auditors, Compliance, Risks Management and Regulators are followed up promptly and resolved quickly * Perform control review (e.g., Control Checklist review) * Ensure escalations are raised to the appropriate management levels on a timely basis, where required * Ensure Bank's policies, guidelines, controls and compliance requirements are up-to-date and strictly adhered to * Manage the Key Risk Indicators at the division level * Perform Control and Risk related training to staff * Prepare Business Report to Management * Ad hoc assignment, business management support and other related activities, as required Requirements: * Bachelor's degree * Minimum 7 years of experience preferably in financial institutions * Risk and control experience, and able to manage risks well in a large operations setting. Added experience in controls, running/ interfacing audits and in operational risk management * Strong knowledge of banking regulatory requirements and international practices/guidelines such as Sanctions, FATCA/CRS * Able to work effectively with all levels of staff and stakeholders * Strong analytical and problem-solving skills * Good communication and presentation skills * Motivated, driven, can work under pressure and able to complete task given within the given timeline * Have a strong organization belonging, team player and willing to share knowledge * Positive attitude, willingness to learn and motivated to find solutions to the problem * A self-starter, able to think-out-of-the-box, meticulous and possess a continuous improvement mindset * Good working knowledge in using Microsoft suite of products such as Powerpoint, Excel

Malaysia
Permanent
Negotiable

Account Manager (Telecommunication)

Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of a telecommunications company that partners with network operators to unlock the full potential of 5G through innovative smart routers and managed services. By providing an end-to-end, integrated ecosystem, they empower MNOs and MVNOs to enhance customer experiences, gain deep network insights, and drive sustainable growth. Job Summary: We are seeking a dynamic and highly organized Account Manager to serve as the primary point of contact for our biggest client in the Philippines. This individual will collaborate with multiple internal departments including Sales, Go-to-Market, Software Development, and Country Leadership to facilitate day-to-day meetings, align on strategic goals, and drive the introduction of new products and services. The ideal candidate will excel at building and maintaining relationships, managing complex projects, and effectively communicating updates and insights to all stakeholders. Key Responsibilities: Client Relationship Management: act as the main liaison for the client, ensuring their needs, concerns, and feedback are promptly addressed. Conduct regular check-ins and strategic planning sessions to maintain a high level of engagement and satisfaction. Cross-Functional Coordination: Coordinate meetings with Sales, Go-to-Market teams, Software Development, and the Country Head to align on priorities, timelines, and resources. Collaborate with internal stakeholders to understand product roadmaps, development milestones, and market positioning. Facilitate discussions around product improvements, feature requests, and new offerings. Strategic Planning & Execution: Work alongside the Country Head to develop and implement growth strategies for the account. Monitor key account metrics (e.g., revenue, project timelines, customer satisfaction) and report progress against targets. Project & Product Management Support: Support the software development team by clarifying client requirements, validating project scopes, and ensuring deliverables meet client expectations, and are prioritized accordingly. Key Qualifications and Skills: Proven experience in managing large or key accounts, ideally in the technology or software sector. Understanding of the Philippine market landscape, including cultural nuances, economic factors, and potential growth areas. Awareness of competitive offerings and trends in the local software or technology sector. Demonstrates accountability and leadership when managing deliverables and cross-department coordination. 3+ years of experience in Account management roles. Excellent communication and presentation abilities in English (additional language skills relevant to the region are a strong advantage).

Makati City
Permanent
Negotiable

Payment Operations Manager

Monroe Consulting Group is partnering up with a leading fintech company, looking for a Payment Operations Manager, where you will be responsible for overseeing and continuously improving the company's payment processes to ensure seamless transaction execution and reduce discrepancies. You will lead a high-performing team, fostering a culture of excellence and accountability, while collaborating with internal departments and external partners to enhance operational efficiency and implement industry best practices. Key Responsibilities: Lead, coach, and develop the Payment Operations team to align with business objectives and deliver high-quality outcomes. Manage day-to-day payment processing to ensure transactions are accurate, timely, and fully compliant with applicable regulations. Identify opportunities to streamline workflows, enhance system functionality, and reduce transactional errors. Handle complex payment issues and escalations, ensuring swift resolution and maintaining excellent service standards. Partner with IT, Finance, and cross-functional teams to support the integration and rollout of new or upgraded payment solutions. Monitor and analyze team KPIs, using data insights to drive performance improvements. Conduct ongoing training to keep the team informed about evolving industry standards and regulatory updates. Provide regular coaching and constructive feedback to support team members' growth and skill development. Compile and deliver comprehensive performance reports to senior leadership, outlining progress, key metrics, and areas for enhancement. Requirements: Over 5 years of experience in payment/fintech operations, with experience in a leadership role. Strong knowledge of payment processing systems, process improvements and optimisation. Exceptional analytical and problem-solving skills, with a keen attention to detail. Proficient in using Microsoft Office and familiarity with data analysis tools.

Malaysia
Permanent
Negotiable

Chief Digital Officer

Executive recruitment company Monroe Consulting Group's Professional Division is recruiting on behalf of a well-established organization for the position of Chief Digital Officer. Key Responsibilities: Digital Strategy Development: Define and execute the organization's digital transformation roadmap. Align digital initiatives with overall business goals and objectives. Identify opportunities for innovation and growth through digital technologies. Technology Leadership Oversee the adoption of emerging technologies such as AI, IoT, blockchain, and cloud computing. Ensure the organization's IT infrastructure supports digital transformation efforts. Drive the integration of digital tools and platforms across the organization. Customer-Centric Innovation: Enhance customer experiences through digital channels (e.g., mobile apps, websites, e-commerce platforms). Leverage data analytics and customer insights to personalize offerings and improve engagement. Data-Driven Decision Making: Establish data governance frameworks and ensure data security and compliance. Use advanced analytics and AI to derive actionable insights for business growth. Cultural Transformation: Foster a digital-first mindset across the organization. Promote collaboration between IT, marketing, operations, and other departments. Lead change management initiatives to ensure smooth adoption of digital processes. Partnerships and Ecosystem Development: Build strategic partnerships with tech companies, startups, and other stakeholders. Explore opportunities for co-innovation and digital ecosystem development. Performance Measurement: Define KPIs to measure the success of digital initiatives. Continuously monitor and optimize digital strategies for maximum impact. Requirements Technical Expertise: Deep understanding of digital technologies, software development, and IT infrastructure. Strategic Thinking: Ability to align digital initiatives with long-term business goals. Leadership: Strong leadership skills to drive change and inspire teams. Customer Focus: A customer-centric approach to innovation and problem-solving. Data Literacy: Proficiency in data analytics, AI, and machine learning. Agility: Ability to adapt to rapidly changing technologies and market conditions. Communication: Excellent communication skills to articulate the vision and benefits of digital transformation to stakeholders. Impact of a Group CDO Revenue Growth: By enabling new digital revenue streams and improving operational efficiency. Competitive Advantage: By staying ahead of digital trends and leveraging cutting-edge technologies. Improved Customer Experience: Through personalized, seamless, and omnichannel interactions. Operational Efficiency: By automating processes and optimizing workflows. Innovation Culture: By fostering a culture of continuous learning and experimentation.