Customer Service Associate (Logistics/Sales)

  • Sector: 制造业和工业 4.0
  • Contact: Nathalie MaryVillasencio
  • Contact Email: nathalie.villasencio@monroeconsulting.com.ph
  • Start Date: ASAP
  • Location: Makati City
  • Salary: PHP23000 - PHP25000 per month
  • Expiry Date: 25 June 2022
  • Job Ref: BBBH370426_1653548501

Customer Service Associate (Logistics/IMPEX/Sales)


Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of the well-trusted trading industry. Our respected client is seeking an individual with experience in IMPEX transactions (shipments), sales, and inventory. The job is based in Makati City, Philippines with a rotational WFH arrangement.

Job Summary:

The role will be in-charge in import and export transactions (shipments), preparing and monitoring deliveries, and inventory reconciliation.

Key job responsibilities include:

  • Monitors all outgoing deliveries and incoming shipments by coordinating with warehouse personnel and service providers
  • Updates stock inventory report of each customer to guarantee the availability of stocks
  • Timely prepares delivery/outbound documents such as Sales Invoice, Delivery Order, Shipping instructions & sends to warehouse and customer
  • Prepares inbound documents such as goods received notes, supplier invoices, estimated costs, and billing to broker/ service provider.
  • Follows up the forecast from customers to ensure timely ordering of stocks
  • Processes insurance application of damaged goods
  • Updates stock monitoring of assigned end-user, and sends the data to Sales PIC
  • Follows up a delivery schedule with the customer to ensure that distribution of services is on time and of high quality
  • Updates the outstanding Sales Orders and Trading Contracts in SAP to ensure accuracy of records
  • Send monthly PO balance report to customer
  • Mail out the invoices to customers timely
  • Follow up with customers on their payment schedule
  • Performs other related work which may be assigned by the leader or manager from time to time
  • Do the stock inventory count and reconciliation


Job Requirements:

  • Bachelor's degree in Business Administration or Engineering Courses
  • At least 1- 2 years of sales experience related to sales, Impex, and logistics.
  • Proven skills in import and export transactions (shipments)
  • Good interpersonal skills and has above-average communication and efficient follow up skills
  • Highly organize and can apply time management
  • Very good working knowledge of business financial software and logistics
  • Can work under pressure and has an eagerness to learn new things


All applications will be treated in the strictest of confidence.