International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a Fintech Company. As the business keeps developing, our client is seeking the Senior Field Collection Manager position. The job is based in Ho Chi Minh City, Vietnam.
Job Summary:
Senior Field Collection Manager works closely with the team in Indonesia and Singapore to build a variety of policies - processes and training sessions to improve the efficiency and the effectiveness of the existing business process.
Job Responsibilities:
- Set-Up Field Collections Team, across Vietnam, starting with HCM & Hanoi.
- Quick Hiring, Mentoring, Coaching of Field Collectors/Team leaders, as and when needed.
- Training and Development of Field Collectors/Team Leaders
- Monitor and track daily performance & productivity of Field Collectors/Team Leaders.
- Ensure Monthly KPI/Targets for team (Field Collectors or Field Team Leaders) are achieved.
- Strictly follow the SOP, as provided by Management.
- Ensure Process and Procedures for Field Collections are followed, in compliance with regulations.
- Ensure team Discipline and Keep the Field teams Highly Motivated.
Job Requirements:
- Min 5 years of Experience in Field Collections at managerial level in Banking/Fintech.
- Data Driven mindset. Quick Learner
- Self-Driven & take initiatives
- Good Communication in English.
- Strong Leadership skills.
- Enjoy working under pressure with strict timelines.
- Passionate, highly energetic, confident personality.
- Team player. Can work and interact with different departments.