Senior Field Collection Manager

  • Sector: 信息技术
  • Contact: Sophie
  • Contact Email: nhu.tran@monroeconsulting.vn
  • Client: Monroe Consulting Group
  • Location: Ho Chi Minh City
  • Salary: Negotiable
  • Expiry Date: 01 September 2022
  • Job Ref: BBBH225172_1654225877

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a Fintech Company. As the business keeps developing, our client is seeking the Senior Field Collection Manager position. The job is based in Ho Chi Minh City, Vietnam.

Job Summary:

Senior Field Collection Manager works closely with the team in Indonesia and Singapore to build a variety of policies - processes and training sessions to improve the efficiency and the effectiveness of the existing business process.

Job Responsibilities:

  • Set-Up Field Collections Team, across Vietnam, starting with HCM & Hanoi.
  • Quick Hiring, Mentoring, Coaching of Field Collectors/Team leaders, as and when needed.
  • Training and Development of Field Collectors/Team Leaders
  • Monitor and track daily performance & productivity of Field Collectors/Team Leaders.
  • Ensure Monthly KPI/Targets for team (Field Collectors or Field Team Leaders) are achieved.
  • Strictly follow the SOP, as provided by Management.
  • Ensure Process and Procedures for Field Collections are followed, in compliance with regulations.
  • Ensure team Discipline and Keep the Field teams Highly Motivated.

Job Requirements:

  • Min 5 years of Experience in Field Collections at managerial level in Banking/Fintech.
  • Data Driven mindset. Quick Learner
  • Self-Driven & take initiatives
  • Good Communication in English.
  • Strong Leadership skills.
  • Enjoy working under pressure with strict timelines.
  • Passionate, highly energetic, confident personality.
  • Team player. Can work and interact with different departments.