Monroe Consulting Group is partnering with a fast-growing global HR technology provider to hire an Engagement Manager based in Jakarta, Indonesia. The company is a leader in next-generation Human Capital Management (HCM) solutions, working with enterprises across industries to transform their HR processes through digital platforms.
This role will be responsible for end-to-end implementation of enterprise HCM solutions (Core HR, Payroll, Time & Attendance, Performance, etc.), ensuring seamless project delivery from discovery to post-go-live support. The Engagement Manager will collaborate closely with client stakeholders, HR and IT teams, as well as internal technical teams to drive successful deployments.
Key Responsibilities
- Lead the full project lifecycle: scope definition, planning, configuration, UAT, deployment, and hypercare.
- Conduct workshops with client stakeholders to capture business requirements and translate into system design.
- Manage project governance: weekly cadence calls, stakeholder meetings, and risk/issue management.
- Oversee integrations, data migration, and reporting with technical teams.
- Deliver client training, manage change adoption, and ensure smooth go-live.
- Maintain project documentation, track metrics, and control deliverables.
Requirements
- 8-12 years of experience in HRMS / SaaS enterprise implementation, with strong exposure to HR processes (Core HR, Payroll, Performance, Leave, Attendance).
- 4+ years in implementing HCM solutions.
- Bachelor's degree in Business, IT, or related field; MBA is a plus.
- Certifications (PMP, PRINCE2, Agile, Workday/Oracle) highly preferred.
- Strong stakeholder management, governance, and project delivery skills.
- Proficient with project management tools (JIRA, Zoho, MS Project) and Excel/SQL.
