Executive Search Firm Monroe Consulting Group is recruiting a Sales & Application Specialist on behalf of a multinational manufacturer of optical systems and optoelectronics. The role will do sales and deliver refractive in-service and surgical support for surgeons and surgical staff with the use of the refractive devices and its workflows. Working setup is field works, with base office in Alabang.
Key Responsibilities:
- Provide customers with product information, training, and application support for refractive devices and workflows.
- Conduct product demos, presentations, and in-services.
- Create new business by converting competitors' users and developing new refractive surgeons.
- Identify and build relationships with potential Key Opinion Leaders (KOLs) for local and regional symposiums.
- Develop and implement action plans to achieve the annual sales budget.
- Negotiate terms of agreements and close sales deals.
- Work towards achieving monthly sales targets and KPIs.
- Maintain and develop long-term relationships with new and existing customers.
- Groom and develop junior surgeons to become product users.
- Monitor and report on competitors' activities, new product launches, market shares, and pricing.
- Provide clinical and technical training and support to surgeons and staff in the Philippines.
- Participate in meetings and support surgeons and staff at trade shows.
- Collaborate with sales counterparts to provide continuous customer support.
- Support new surgeons in the Operating Theater (OT), build confidence in procedures, and increase procedure adoption.
- Engage with low-volume users to understand challenges and drive conversion rates and procedure adaptation.
- Plan and execute workshops/talks for continuous education on refractive devices and workflows.
- Act as a practice development consultant to refractive practices, assessing clinic workflows and identifying growth opportunities.
- Ensure the practice development program aligns with Southeast Asia guidelines and is implemented effectively.
- Assist customers in increasing consumables utilization and achieving business efficiency.
- Train practice staff on development topics like marketing, customer service, and performance improvement.
- Analyze digital marketing campaigns and provide recommendations to clinics for business growth.
- Identify trends, insights, and optimize clinic performance based on data.
- Provide training and foster good working relationships within practices.
- Guide and manage the execution of the practice development program in the country.
- Engage with newer doctors in the OT, providing application support and driving procedure conversion rates.
- Conduct market and competitor analysis on the refractive market in the Philippines.
Key Qualifications:
- Bachelor's degree in Nursing, Optometry, Business Administration, Marketing, or any related field
- At least 5 years of relevant experience in Application / Sales / Business Development / Clinical practice in the Surgical Ophthalmology equipment or Consumables products
- Experience with Ophthalmology Surgical equipment in Phacoemulsification system and IOLs highly desirable
- Excellent communication and negotiation skills
- Demonstrates initiative through problem-solving and system thinking
- High customer orientation with the ability to work independently with minimal supervision to follow through objectives
- Demonstrates flexibility in operational style to meet job and customer requirements
- Willingness to do field work and travel as necessary
