Senior Project Manager (CRM)

  • Sector: 专业服务
  • Contact: Muhammad Bagus Almer
  • Client: Monroe Consulting Group
  • Location: Jakarta
  • Salary: Negotiable
  • Expiry Date: 16 September 2025
  • Job Ref: BBBH483619_1752796811
  • Contact Email: bagus.almer@monroeconsulting.com

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a global CRM company looking to onboard a highly experienced Senior Project Manager (Information Technology) to deliver high-level projects for their global clients. This job is based in Jakarta, Indonesia, and offers Hybrid working arrangement.

Key Responsibilities

  • Lead the end-to-end delivery of high-value and complex projects, ensuring timely and high-quality outcomes.
  • Manage multiple projects, teams, vendors, and dependencies effectively.
  • Plan, track, and control project scope, timeline, resources, and budget.
  • Identify risks and issues early, taking proactive measures and escalating when necessary.
  • Apply appropriate project methodologies (Agile, Waterfall, or hybrid) based on the project context.
  • Provide accurate project updates, reports, and milestone tracking to internal and client stakeholders.
  • Foster cross-functional collaboration and maintain strong client relationships.
  • Manage project financials including profitability, forecasts, and change requests.
  • Motivate, mentor, and guide team members to ensure high performance and engagement.
  • Ensure proper delegation of tasks, support team development, and encourage a culture of accountability.
  • Act as the primary point of contact for clients and senior leadership regarding project matters.
  • Drive continuous improvement and contribute to a high-performing project delivery culture.


Key Requirements

  • Minimum 10 years of experience in project management.
  • Proven success in delivering client-facing projects across different industries.
  • Strong grasp of SDLC and hands-on experience in both Agile and Waterfall methodologies.
  • Having experience in delivering projects for overseas clients
  • Able to quickly adapt to diverse environments and complex stakeholder landscapes.
  • Experienced in setting up and managing governance structures for new or ongoing projects.
  • Strong planning and organizational skills with the ability to manage multiple workstreams.
  • Competent in building complex project plans and managing interdependencies.
  • Solid track record of delivering projects on time, within scope, and budget.
  • Excellent communication, negotiation, and stakeholder engagement skills.
  • Holds certification or formal training in a recognized project management framework (e.g., PRINCE2 or equivalent).