Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a shared service of integrated suppliers of offshore operations, well services technology, and engineering solutions in more than 20 countries. Our reputable client is looking for a Sr. HR Systems Administrator who has in-depth knowledge and expertise in the management and administration of HRIS, ERP, and LMS systems. This is an onsite mid-shift work arrangement; the office is located in Makati.
Key responsibilities include:
- Support in the relevant scope deliveries together with the Team Lead to ensure quality and compliance in accordance with company's requirements and objectives.
- Ensures appropriate communication and feedback with team colleagues through regular collaboration.
- Monitors and reviews progress and accuracy of work, direct efforts towards achieving agreed performance metrics, and provides technical guidance on complex issues.
- Support on follow-up in accordance with the work delivery and output, following the policies and processes of the company.
- Responsible in submission and coordination of status report(s) and/or other required report by the immediate supervisor/management.
- Work closely with Business Partners/Leaders to ensure messages and deliveries are accurate and effective.
- Daily administration and maintenance of HR System - Cornerstone, such as but not limited to:
- Access administration
- Basic data set up and updates
- Support Helpdesk Manila in escalated cases
- Escalate cases to Cornerstone support and follow up on these
- Perform quality assurance on master data
- Update master data in accordance with IFS
- Test and assess quarterly updates in Cornerstone
- Test and assess any deliveries in case of hotfixes of extraordinary deliveries
- Stay updated on all modules available in Cornerstone
- Acquire knowledge about all modules available in Cornerstone and assess the need for these in collaboration with your leader
- Participate in sessions set up by Cornerstone
- Stay updated on all system updates quarterly
- Create guidelines for Helpdesk in Manila and ensure they are always updated on support issues in Cornerstone
- Assist in developing and maintaining training programs
- Support implementation of any new modules in Cornerstone
- Advisory in terms of system knowledge
- Basic data set up
- Access management
- Testing
- Configuration
- General system preparations
- Support in the integration of Cornerstone to other HR Systems (i.e IFS).
- Support in system structure, training and competence processes and systems execution related to other HR Systems
- Lead the training of new hire, job shadowing of colleagues/teammates related to technical aspect
- Lead the training of new hire, job shadowing of colleagues/teammates related to technical aspect
- Assist in new hire training and understanding of new member within the team.
- Perform other related tasks that may be required from time to time.
Key requirements include:
- Bachelor's degree in Industrial Psychology, HRIS Administration/IT any related field
- At least 5 (five) years of experience with IT systems at the administrator level, in HRIS - ERP systems
- Has experience working in a multicultural environment, experience in shared services environment is an advantage
- Has vast knowledge and in-depth experience in administrating, managing, understanding, and executing of ATS, ERP, LMS systems and tools, database functionality maintenance and reporting tools
- Has willingness and ability to proactively collaborate and communicate with the team and stakeholders
- Has the ability to work independently, but sees the importance of achieving results through teamwork and collaboration
- Has the ability to take initiative and has sound judgment, problem-solving and analytical skills within the scope, procedures and guidelines.
- Structured, accurate, systematic, service-oriented, task focused and committed to deliver within deadlines
- Result-oriented mindset, has innovative and process improvement mindset and skills and has the ability to be creative in challenging situations
- Proficient oral and written communication skills in English with expertise in international and cross-cultural communications and business relations
- Motivated to facilitate and contribute to the company's growth
- Willing to work on mid-shift schedule, and/or holidays, when business requires
