Technical Service Engineer

  • Sector: 健康
  • Contact: Julia Gonsalvez
  • Client: Monroe Consulting Group
  • Location: Selangor
  • Salary: Negotiable
  • Expiry Date: 14 April 2024
  • Job Ref: BBBH437772_1707877607
  • Contact Email:

Executive recruitment company Monroe Consulting Group Malaysia is recruiting on behalf of a leading provider of medical devices and life science equipment across Asia. Our distinguished client is looking for an experienced Technical Service Engineer to deliver support to provide on-site support, maintenance, and troubleshooting for medical equipment and systems both locally and regionally.

Job Responsibilities:

  • Offer on-site technical support post-sales to designated clients, addressing troubleshooting needs and ensuring optimal system performance.
  • Execute on-site installations, validations, and provide customer training on equipment/systems.
  • Identify and resolve hardware and software issues with equipment.
  • Conduct preventive maintenance and calibration tasks for equipment.
  • Develop and execute service plans and contracts as necessary to present to customers.
  • Stay abreast of industry trends, technological advancements, and new developments.
  • Ensure efficient and effective completion of assigned tasks, prioritizing customer support.
  • Collaborate with interdisciplinary teams to enhance product development and bolster customer satisfaction.
  • Provide assistance to the company with miscellaneous tasks as needed.


  • Bachelor's Degree in Chemistry, Chemical Engineering, or related field.
  • Experienced in operating Liquid Chromatography, Gas Chromatography, and advanced analysis equipment like failure analysis tools.
  • Possesses understanding of 3-MCPD and MOSH (Mineral Oil Saturated Hydrocarbons) / MOAH (Mineral Oil Aromatic Carbons).
  • Communication skills, both verbal and written, are articulate, courteous, and punctual.
  • Ability to travel domestically and to ASEAN nations.