专业服务

为专业服务行业提供高管搜寻和猎头招聘服务

Monroe Consulting Group 是一家在亚洲快速增长的经济体中提供猎头服务的领先供应商。亚太地区不断扩大的专业服务行业，使这一领域的企业处于令人兴奋和充满挑战的时期。随着专业服务行业的持续增长，获取最佳人才的竞争将变得更加困难。

Monroe 的专业服务部提供劳动力解决方案，支持正在努力寻找最佳候选人的跨国和国内专业服务企业。我们的猎头方法擅长物色被动候选人，采用独特的 12 步招聘流程，旨在识别、招聘和获取难以找到的高管级别人才。我们的专家团队采用积极主动的招聘方法，其结果远远好于传统的招聘者。

Monroe Consulting Group 的专业服务部是训练有素、以客户服务为中心的猎头。专注于特定行业的高管招聘顾问对专业服务行业以及其专业子行业有透彻的了解。

专业服务部负责不断发展的银行和金融，咨询、BPO 和共享服务，保险和法律，媒体和广告，物业和房地产部门。我们的顾问对市场有详尽的理解，并根据行业内趋势的不断变化更新知识。

Monroe Consulting Group 努力提供超越市场期望的猎头服务。我们的专业服务部将从每一个新的角色需求开始，利用当前的数据分析来确定招聘趋势和模式，从而开展有针对性和富有成效的招聘活动。就战略达成一致后，我们的猎头顾问就会开始物色，在社交关系中获得人才推荐，并进行搜寻，为岗位寻找合适的人选。

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Chief Brand, Marketing and Communications Officer

Executive recruitment company Monroe Consulting Group's Professional Division is partnering with a leading financial institution that is making its mark in the investment realm. Our esteemed client is seeking an experienced professional to be their Chief Brand, Marketing and Communications Officer. This position holds strategic responsibility for leading the organization's brand direction and overseeing its marketing and communications aspects. Job Responsibilities Design and implement comprehensive, multi-channel marketing and campaign strategies to enhance visibility, engagement, and conversion, in partnership with business units. Lead digital transformation in marketing, including SEO/SEM, social media, and marketing automation. Continuously monitor and analyze market dynamics, industry trends, and competitor activities to provide strategic insights and ensure the company's branding and marketing strategies remain proactive, competitive, and align with the latest market demands and innovations. Develop and execute comprehensive communication strategies for internal and external stakeholders, including media relations, investor relations, and crisis management. Cultivate and maintain positive relationships with media, stakeholders, and the broader community to strengthen the organization's reputation and visibility. Define and steer the strategic direction for customer experience and service operations, ensuring alignment with company's objective and customer expectations. Lead, inspire, and direct a team of professionals, fostering an environment of creativity, innovation, and continuous improvement. Job Requirements: Bachelor's or Master's degree in Marketing, Communications, Business, or related field. 15+ years experience in brand, marketing, and corporate communications, ideally in financial services, asset management, banking or fintech. Proven track record in building strong brands and delivering measurable marketing results. Expertise in market data analysis and research, including gaining insights into customer behavior, evaluating competitor strategies, to make informed decisions. Experience in digital transformation, brand repositioning, and strategic innovation is highly desirable. Experience leading Customer Experience or Service Excellence Initiatives. Strong crisis management and media-handling skills. Strong understanding of Malaysia's financial market and regulatory environment. Experience in regional markets is an added benefit.

Malaysia
Permanent
Negotiable

Senior Application Support (Java L3)

Executive recruitment company Monroe Consulting Group Malaysia's Technology Division is recruiting on behalf of a client, a renowned financial institution that provides corporate and end-user banking services across the region. They are currently expanding their Innovation Hub to support the delivery of technology projects and increasing project demand. They are looking for a Senior Application Support (L3) to work on but not limited to development projects, quarterly change requests, and L3 production fixes. Job Summary You will be involved extensively and be responsible for the end-to-end software development lifecycle and support for all work transitioned from Group companies. With a primary role as a senior member of the L3 support team, you will mainly be responsible for day-to-day application stability & improvement activities around code fixes within the PRO domain area and coaching/mentoring junior members of the team where required. Main focus will be on the customer entitlement workflow and payments data repository. Key Responsibilities - You will be involved extensively and be responsible for the end-to-end software development lifecycle and support for all work transitioned from Group companies (which could be projects, quarterly change requests, L3 production fixes). - This includes analysis and design to development, implementation, testing and support. - You will be expected to work with various stakeholders (including business analysts) to understand/define functional and non-functional requirements and provide technical solutions for the domain area of Payments, Real-Time Data Services and Open Banking APIs (PRO). - Main focus will be on the customer entitlement workflow and payments data repository. - With a primary role as a senior member of the L3 support team, you will mainly be responsible for day-to-day application stability & improvement activities around code fixes within the PRO domain area and coaching/mentoring junior members of the team where required. - You will also partner closely with the group domain team to plan and manage transitioned deliverables of project delivery/change requests. - Act as point of contact for technical resolutions while managing the incident, problem, and knowledge management processes for the applications in scope. - Where required, coordinate with 3rd party product vendors and/or integration partners for application fixes, delivery and deployment of code fixes to meet the required quality, stability, performance & capacity. - Provide timely updates and report to management. - Work with stakeholders to manage and prioritize the overall book of work against the team's capacity. - Contribute to continuous improvement initiatives relating to methods, tools, people, architecture, project management and governance. Key Requirements The ideal candidate should have broad experience in operating large-scale and complex solutions. Strong communication skills to communicate with various stakeholders (both working level and management) across business and technical teams. Prior experience in a highly secured environment (eg: financial services) with good understanding on security and audits, encryption, 2FA or multi-factor authentication (MFA). Experience in application development and operations of complex integrated application solutions (online and batch integrations): Mandatory tech stack - hands on knowledge: RHEL (or other equivalent Linux distributions), Modern Java microservice-based application development stack (Spring Boot, ORM Framework like MyBatis), Experience with database management systems (preferably Oracle), Shell Scripting Experience in JBoss application server will be an added advantage. Experience in Apache web server will be an added advantage. Experience in implementation of file conversion (eg: text to XML and vice-versa). Experience in Agile and DevOps practices will be an added advantage. Domain knowledge in corporate banking application and payments platform will be an added advantage. Client Entitlement Workflow (CEW) & Payment Data Repository (PDR).

Malaysia
Permanent
Negotiable

Financial Assistant

Executive recruitment company Monroe Consulting Group is recruiting on behalf of an esteemed professional services firm that focuses on solvency management an insolvency administration. Our respected client is seeking for a highly motivated and professional individual for the role "Financial Assistant". Job summary The ideal candidate will be responsible for supporting Accountants with day-to-day operational tasks and deliverables, while developing an understanding of relevant legislation and regulations relating to insolvency. Key job responsibilities include: File Management Save and organize incoming correspondence (emails, letters, Proofs of Debt, proxies) on file, linking and summarizing in relevant file notes where appropriate. Issue and file outgoing correspondence (e.g. advices, reports), linking to relevant file notes. Conduct various searches (e.g. company extracts, PPSR, land titles). Draft and lodge statutory forms and advertisements. Assist with attending sites to inspect or collect assets and books/records. Help review, list, and organize company records. Prepare documents for creditor meetings and follow up on attendance, proxies, voting slips, and Proofs of Debt. Realise assets, including: Debt collection Managing cash at bank Liaising with agents to sell plant, equipment, furniture, and stock. Assist with employee matters such as: Preparing and issuing entitlements letters Responding to FEG-related queries Preparing and issuing payment summaries. Assist with dividend procedures: Adjudicating Proofs of Debt Preparing adjudication notices Issuing and tracking dividend cheques. Extract reports from accounting software (e.g. MYOB, QuickBooks, Xero). Conduct investigations (e.g. solvency analysis, preference reviews, book reviews). Attend to stakeholder enquiries (creditors, employees, ATO, etc.). Follow up on outstanding stakeholder documents or information via phone and email. Prepare and maintain creditor lists; import and update in Workbench. Process and record Proofs of Debt in Workbench. Record receipts and raise payments in Workbench. Assist with file finalisation: Close administration bank accounts Cancel GST registration Draft and lodge final statutory forms. Coordinate destruction of records. Financial Performance Accurately record all chargeable and non-chargeable tasks in timesheets. Technical Knowledge Apply relevant insolvency legislation effectively. Demonstrate proficiency in systems such as Workbench, MYOB, Quicken, and Xero. Operational Excellence Ensure draft correspondence is accurate and error-free. Maintain file structure and documentation to firm standards in Workbench. Follow firm checklists and meet deadlines as required by client files. Save and link all incoming correspondence promptly, with clear next steps noted. Draft file notes clearly, outlining positions taken and reasoning. Stakeholder Management Communicate professionally and courteously in meetings and on the phone. Keep stakeholders updated on pending matters where appropriate. Understand stakeholder needs and provide accurate, timely responses. Respond to all queries within applicable statutory timeframes. Key Job requirements include: * Must have a minimum qualification of bachelor's degree in accounting or equivalent. * Generally with two to five years' accounting experience. Able to demonstrate a very sound knowledge and application of general accounting and administrative principles.

Malaysia
Permanent
Negotiable

Technical Delivery Manager (SWIFT)

As a Technical Delivery Manager (TDM), you will be extensively involved and responsible for the end-to-end software development lifecycle and support for all work transitioned from Group. This includes projects, quarterly change requests, and L3 production fixes. You will anchor key engagements with various stakeholders, from analysis and design to development, implementation, release management, testing, and support for the domain area of PRO. Delivery Management: You will be responsible for the project technical delivery and quality assurance of the team's output, ensuring conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables. Support the Team: Build up the right capabilities and people, equip them with the skills, tools, and standard approaches to deliver functional excellence, and ensure they are deployed to value-creation opportunities - sometimes in long-term roles supporting the business, but more often to small, independent squads. Build Capabilities: Responsible for building a "capability" to support a value-creation line: hiring and developing talent; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform/Tribe Coaches. Deploy talented people to appropriate squads based on their expertise and demonstrated competence. Manage By Empowering: Manage external (vendors) and internal resources, evaluate, promote, coach, and develop your team without traditional direct oversight. Supervise day-to-day quality, velocity, productivity, resourcing, and vendor management in collaboration with team members and the Platform/Tribes/Squad business leads. Regular feedback from platform/tribe leaders, team members (Squad Leads), and other colleagues will inform your evaluations. Technical Solutions: Act as the point of contact for technical solutions for the applications in scope. Coordinate with 3rd party product vendors and/or integration partners for development and testing where required. Reporting and Stakeholder Management: Provide timely updates and report to management. Work with stakeholders to manage and prioritize the overall book of work against the team's capacity. Prior experience in implementing/operating large-scale and complex mission-critical solutions, especially in highly secured environments (e.g., financial services) with a good understanding of various payment functions (validation, processing) and corresponding technical solutions. Experience developing or working on Swift applications - Alliance Messaging Hub (AMH), Swift Alliance Gateway (SAG), or integration with Swift GBI and understanding of MX/MT messaging formats. Understanding of Agile and DevOps practices.

Malaysia
Permanent
Negotiable

Senior Manager / Manager, Shariah

Executive recruitment company Monroe Consulting Group Malaysia's Professional Division is recruiting on behalf of an established independent statutory body that upholds the stability of the financial system. Our esteemed client is seeking a Senior Manager / Manager, Shariah. Responsibilities: Reporting to the Head of Shariah and Sustainable Development Department and the candidate is required to: Provide independent support to Management by carrying out Shariah advisory and review function in ensuring Shariah compliance with respect to the intervention and failure resolution of Islamic members institutions (i.e. Islamic banks and takaful operators), as well as the administration of the Islamic Deposit Insurance System ('IDIS") and the Takaful Benefits Protection System ("TBPS"); Seek Shariah advice from the Shariah Advisory Council of Bank Negara Malaysia or other Shariah authorities on Shariah related matters for the intervention and failure resolution of Islamic member institutions as well as the administration of IDIS and TBPS, including preparing research for seeking the advice and performing Secretariat function to administer and manage the advice; Assist the Head of SSD in developing Shariah-related policies relating to the intervention and failure resolution of Islamic member institutions as well as the administration of IDIS and TBPS; Serve as a reference point on IDIS, TBPS and Islamic finance (including Shariah); and provide advice to other divisions in conducting research, discussing issues and developing policy recommendations related to the areas; and Conduct surveillance on Islamic finance-related developments (including Shariah) locally and globally, especially the developments that may have impacts to the intervention and failure resolution of Islamic member institutions as well as the administration of IDIS and TBPS. Requirement: Possess at least degree in Shariah (or any equivalent degree in this area) with specific study in Usul Fiqh and Fiqh Muamalat. Additional certification of other disciplines such as business, finance, accounting or economic will be an advantage; Have at least 10 years working experience in functions related to Shariah in Islamic finance industry or regulatory body, e.g., Shariah secretariat, Shariah research and advisory, Shariah review, Shariah audit or policy development; Well-versed with the Islamic finance industry developments locally and globally; Knowledge of the regulatory and legal framework of the Islamic financial services industry; Demonstrate technical competency and sound professional judgment; Strong research orientation with flair of writing; and Self-driven and inquisitive.

Malaysia
Permanent
Negotiable

Senior Compliance Officer

Monroe Consulting Group is partnering up with a leading fintech company, looking for a Senior Compliance Officer. You will be part of the Business Compliance team and will play a vital role in ensuring that our client's operations, framework in the jurisdictions they operate in APAC, adhere to all applicable regulatory requirements are in alignment with their various service partners compliance requirements and that the practices adhere to their internal policies. Responsibilities: Assist with collating and completing the required Service Partners, Bank Partners Due Diligence/Onboarding/Risk Assessments requests, inspections & audits. Have a core focus on monitoring changes in the Regulatory landscape where the company operates, drafting responses to applicable regulatory consultation, identify and report on industry changes that may affect the business, as well as determining the required action to be undertaken. [including but not limited to required updates to applicable policies, and procedures] Assist with collating and submitting responses to regulatory, and industry draft consultation from the company's point of view. Prepare reports on compliance activities and present findings to senior management and relevant stakeholders. Advise, consult and assist the First line and key impacted business stakeholders with process, systems and operations developments and changes. Review and undertake deep dives and analysis of current processes and procedures and perform appropriate review and challenge to assist with the uplift and design of fit for purpose solutions. Assist the Head of Compliance with the necessary actions pertaining to Business Compliance deliverables on Company projects, priorities Requirements: Bachelor's degree in Law, Finance, Business Administration, or a related field is highly desirable Minimum 5 years of experience with demonstrated expertise in compliance within the financial services or fintech sectors in the APAC Region, preferably with experience dealing with Australia, Singapore, Philippines, Malaysia. Strong knowledge of relevant regulations including but not limited to Payment Services regulations and regulatory landscape in APAC, AML/CTF and data protection laws Proven track record of developing and implementing compliance programs. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to effectively engage with various stakeholders. Certification in compliance-related fields, such as CAMS, ICA, or similar, is highly desirable.

Malaysia
Permanent
Negotiable

VP, Risk & Control - Retail Operations

Executive recruitment firm Monroe Consulting Group's Professional Division is partnering with a leading financial institution known for its innovative drive. Our client is looking for a risk professional to look into rules and regulations relevant to the processing, working closely with the relevant stakeholders to implement and maintain a high standard of operations control and compliance, monitoring through independent reviews and provision of advice on risk matters. Additionally, you will also be involved in the preparation of periodic risk reporting. Responsibilities: * To lead the Risk and Controls team * To build a dynamic and proactive strategy in Risks and Controls to ensure robust controls * Plan, Review and Execute the business directions, goals and strategies for the teams * Supervise the team's daily operations and meet all set Goals * Provide guidance, analyse staff capabilities to identify skills gap and arrange for coaching/training to staff in their job performance on a regular basis, when required as part of on-going staff career development and improvement plans * Track key performance indicators and monitor staff performance against the key performance indicators * Monitor project milestones to ensure key deliverables and timelines are met * Perform periodic control tests to identify potential risk issues within the division (Example - KRCSA, AML CSA, Outsourcing Due Diligence) * Review and track the remediation plans for completion by the agreed due date * Ensure that any areas of non-compliance or improvements highlighted by the Auditors, Compliance, Risks Management and Regulators are followed up promptly and resolved quickly * Perform control review (e.g., Control Checklist review) * Ensure escalations are raised to the appropriate management levels on a timely basis, where required * Ensure Bank's policies, guidelines, controls and compliance requirements are up-to-date and strictly adhered to * Manage the Key Risk Indicators at the division level * Perform Control and Risk related training to staff * Prepare Business Report to Management * Ad hoc assignment, business management support and other related activities, as required Requirements: * Bachelor's degree * Minimum 7 years of experience preferably in financial institutions * Risk and control experience, and able to manage risks well in a large operations setting. Added experience in controls, running/ interfacing audits and in operational risk management * Strong knowledge of banking regulatory requirements and international practices/guidelines such as Sanctions, FATCA/CRS * Able to work effectively with all levels of staff and stakeholders * Strong analytical and problem-solving skills * Good communication and presentation skills * Motivated, driven, can work under pressure and able to complete task given within the given timeline * Have a strong organization belonging, team player and willing to share knowledge * Positive attitude, willingness to learn and motivated to find solutions to the problem * A self-starter, able to think-out-of-the-box, meticulous and possess a continuous improvement mindset * Good working knowledge in using Microsoft suite of products such as Powerpoint, Excel