为信息技术行业提供高端人才搜寻和猎头招聘服务

在亚洲快速增长的经济体中，英飞睿盟是一家领先的招聘服务供应商。我们拥有一支专业的专家团队，专注于为不同行业寻找人才。通过按行业和子行业定义我们的部门，我们可以明确客户的需求，并在市场上找到表现最好的专业人士，这使得英飞睿盟成为世界上许多领先公司的首选猎头招聘合作伙伴。多年来，亚洲的信息技术市场出现了巨大发展，为了更好地支持这个竞争激烈的行业，英飞睿盟的招聘顾问团队掌握了丰富的行业知识，能够在市场条件和趋势的变化中游刃有余。

信息技术部门包括不断发展的人工智能、大数据、云服务和新兴技术、数字和电子商务、软件和IT咨询以及基础设施和电信行业。作为一家领先的猎头机构，英飞睿盟认为我们的高级招聘顾问必须与最新的行业发展情况保持同步，确保他们能一直提供信息技术领域最好的招聘服务。对该行业的深入了解意味着我们的顾问在信息技术行业内寻找、招聘和管理高端人才的能力方面首屈一指。

英飞睿盟致力于提供超出市场期望的招聘服务。与以数据库为重点的招聘机构服务相比，我们的信息技术部门利用数据分析来确定每个新职位的招聘趋势和模式，从而进行有重点、有成效的招聘活动。一旦与雇主公司在战略方面达成一致，我们的招聘顾问就会开始搜寻人才、利用人脉网络进行推荐，并进行全面搜索，以找到适合职位的人选。

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最新角色.

Business IT Manager

Executive recruitment company Monroe Consulting Group Malaysia's Technology Division is partnering with a technology organisation specialising in data and analytics. Our client is seeking for a Business IT Manager to lead the full spectrum of internal technology functions - spanning enterprise systems, integrations, IT infrastructure, end-user experience, and data governance. This is not a traditional IT Manager role. It's a strategic position for someone who understands how internal systems power the business - from quote-to-cash workflows to analytics, procurement, support, and decision-making. The ideal candidate will bring both structure and agility to how we scale systems, secure operations, and enable teams to work smarter. You will oversee a lean IT function while collaborating with stakeholders across Sales, Finance, Operations, HR, and R&D. Responsibilities Business Systems Leadership Own the roadmap, configuration, and performance of core platforms: Salesforce (CRM), Netsuite (ERP), Zendesk/Freshservice (Service Management), Data Warehouse and Mulesoft (Integration). Design scalable workflows and integrations across business functions (e.g. sales operations, finance automation, support ticketing). Lead system selection, implementation, and change management for evolving business needs. Establish standards for data integrity, access control, and governance across platforms. IT Infrastructure & End-User Enablement Oversee device lifecycle management, endpoint security, office network reliability, and remote connectivity standards. Define SLAs and processes for helpdesk operations (Level 1-3), with a focus on speed, transparency, and employee satisfaction. Support hybrid and distributed teams by enabling secure, high-quality digital work environments. Guide IT asset procurement and vendor coordination under central policy guidelines. Governance, Compliance & Vendor Oversight Implement and monitor controls for identity management, licensing compliance, and security best practices Implement a Business Recovery Framework Coordinate with Finance, Legal, and functional leads to ensure systems align with audit, privacy, and regulatory needs. Manage contracts, renewals, and performance of IT and SaaS vendors across all supported platforms. Web & Internal Tooling Support Collaborate with Marketing and Product teams to support the company website's architecture, uptime, and integration with internal systems (e.g. CRM form capture, product data updates). Evaluate internal tooling requests and ensure secure, scalable adoption of productivity solutions. Requirements Bachelor's degree in Information Systems, Computer Science, or a related field. Minimum 5 years of experience overseeing both IT infrastructure and business systems. Hands-on familiarity with Salesforce, Netsuite, Mulesoft, and service desk platforms (e.g. Zendesk or Freshservice). Proven ability to translate business needs into structured, scalable system designs. Strong project management and stakeholder communication skills. A strategic mindset with a deep appreciation for clean processes, secure data flows, and user experience. Prior experience leading a small IT team or managing cross-functional tech initiatives is a plus.

  • Malaysia
  • Permanent
  • Negotiable

Senior Finance Manager

Executive recruitment company Monroe Consulting Group Malaysia's Technology Division is partnering with a technology organisation specialising in data and analytics. Our client is seeking for a Senior Finance Manager to anchor the growing finance function in Kuala Lumpur. This role is central to managing both Shared Services and Corporate Accounting, providing end-to-end ownership of our regional and global financial operations. Key Responsibilities Lead End-to-End Financial Management Oversee full-spectrum accounting, financial reporting, and statutory compliance for all entities under your scope. Manage month-end and year-end closing processes, ensuring accuracy, timeliness, and audit readiness. Ensure adherence to accounting standards, internal controls, and global financial policies. Drive Operational Excellence Across Shared Services Lead a team responsible for AP, AR, payroll, and other shared services functions. Design and implement scalable processes, automation initiatives, and internal control improvements. Collaborate with cross-functional teams to streamline operations and optimize working capital. Partner with Leadership for Business Insight Own budgeting, forecasting, and variance analysis across global functions. Translate numbers into actionable insights to support decision-making by the CFO and business leaders. Serve as a key finance business partner, balancing control with agility in a dynamic, fast-paced environment. Governance, Compliance & Risk Management Maintain strong financial oversight and compliance standards across all entities. Manage external audits, tax reporting, and insurance matters. Oversee treasury operations, including cash flow forecasting and funding needs. Build & Develop the Team Lead, mentor, and grow a capable finance team within Malaysia. Foster a culture of accountability, continuous learning, and excellence. Create the foundation for future regional finance expansion as company scales globally. Key Requirements: 10+ years of progressive experience in accounting and finance, including leadership responsibilities. At least 3-5 years of proven experience managing both shared services and corporate finance functions. Strong understanding of IFRS, statutory reporting, tax compliance, and audit processes. Excellent analytical skills with the ability to communicate insights clearly and persuasively. Hands-on, adaptable, and comfortable navigating a fast-paced, high-growth environment. Proficiency in ERP systems and financial automation tools is a plus.

  • Malaysia
  • Permanent
  • Negotiable

Vendor Sourcing Specialist

Executive recruitment company Monroe Consulting Group Malaysia's Industrial Division is partnering with a technology-driven organization specializing in maintenance and repair service networks. Our client is seeking a Vendor Sourcing Specialist (VSS) to expand and strengthen its nationwide vendor network, ensuring high-quality service delivery through its proprietary platform. Job Summary The Vendor Sourcing Specialist plays a vital role in identifying, onboarding, and managing qualified vendors across multiple service categories. This position requires strong communication and negotiation skills to ensure vendor compliance, competitive pricing, and reliable service performance. The ideal candidate is proactive, detail-oriented, and capable of managing multiple sourcing priorities in a fast-paced, US-based business environment. Job Responsibilities: * Identify, interview, and qualify new vendors to support expanding service coverage * Establish and maintain strong, trust-based relationships with vendors through consistent communication and follow-up * Negotiate pricing, service terms, and contracts while ensuring profitability and quality standards * Ensure vendor compliance with insurance, documentation, and service requirements * Track and manage vendor information, performance data, and coverage areas using internal tools and Microsoft Excel * Collaborate with internal teams to resolve escalations and replace underperforming vendors when necessary * Support the onboarding of new vendor accounts and recurring seasonal services * Maintain accurate and up-to-date vendor records within the company's platform * Achieve daily sourcing metrics, including outbound calls, event logs, and vendor confirmations * Foster a professional and positive team environment * Perform ad-hoc projects and other duties as assigned Job Requirements: * Proficiency in Microsoft Excel, Word, and Outlook required * Excellent communication skills in English, both written and spoken * Prior experience in vendor management, procurement, or supplier sourcing preferred * Strong negotiation, problem-solving, and relationship-building abilities * Highly organized with attention to detail and accountability for deliverables * Ability to work independently and manage multiple priorities simultaneously * Comfortable making high-volume outbound vendor calls daily * Willingness to work US business hours (night shift) with flexibility during peak seasons * Minimum Diploma or equivalent qualification; Bachelor's degree preferred

  • Malaysia
  • Permanent
  • Negotiable

Trainer (US Client Support)

Executive recruitment company Monroe Consulting Group's Professional Services Division is recruiting on behalf of a leading multinational outsourcing provider supporting US-based clients. Job summary: The Trainer will be a key member of the Learning & Development function, reporting to the Training Manager. This role is responsible for delivering onboarding programs, conducting skills-based training, and supporting continuous learning initiatives for new and tenured customer support associates. The winning candidate will design learning modules, run assessments, provide coaching, and ensure teams are equipped with the communication skills, product knowledge, and service excellence required to meet US client standards. Job description: Deliver onboarding, process, product, and soft-skills training for new hires supporting US customers. Conduct refresher, upskilling, and transition training for existing support teams. Customize training materials to align with US culture, client requirements, SLAs, and communication style. Develop and enhance training content (manuals, presentations, e-learning modules, role plays, and simulations). Assess trainee performance through quizzes, mock calls, and live evaluations, certifying readiness for production. Provide coaching and feedback to address skill gaps and drive performance improvements. Collaborate with Operations, QA, and HR to identify training needs and support performance enhancement plans. Maintain training records, reports, and documentation in accordance with company standards and compliance requirements. Support knowledge base updates and contribute to continuous improvement of the training framework. Conduct virtual and in-person training sessions using LMS and digital training tools. Job Requirements: Bachelor's Degree in Communications, Education, Business, or any related field. Minimum 2-3 years of experience as a Trainer in a BPO/customer support environment, ideally with US client exposure. Strong facilitation and presentation skills with excellent command of spoken and written English. Experience using LMS platforms and virtual training tools (Zoom, MS Teams, etc.). Good understanding of customer support KPIs (AHT, CSAT, QA) and contact center environment. Analytical mindset with the ability to measure learning effectiveness and training ROI. Willing to work according to US shifts.

  • Malaysia
  • Permanent
  • Negotiable

IT Manager (Global)

Executive search firm, Monroe Consulting Group is recruiting on behalf of one of the leading multinational transportation, logistics, supply chain and storage company that is based from the UK. We are seeking an experienced and driven IT Manager (Global) to join our team in Kuala Lumpur. In this key role, you will be responsible for leading strategic IT projects, managing day-to-day business-as-usual (BAU) operations, and ensuring the smooth and secure delivery of IT services across the organisation. Job Description: Support the company's cloud-first strategy by managing cloud migration projects, optimising cloud resources, and reducing reliance on outdated on-premise systems. Collaborate with internal stakeholders and external IT partners to ensure secure, cost-effective, and high-performance cloud service delivery. Manage and where appropriate liaise with 3rd party IT specialist support services to maintain cloud-based system security, patches, updates, push technology (AutoMox) and a range of existing housekeeping and maintenance tools and applications. Responsible in implementing and maintaining structured procedures. Agile, efficient and adaptable approach to quickly respond to priority requirements and managing critical escalations. The candidate should understand the local culture work environment bringing an approachable and collaborative environment within this global organisation. Collaborate closely with management and stakeholders, demonstrating clear communication and responsiveness. Act as the primary IT point of contact for senior management, ensuring alignment of IT services with business goals. Assess current team capabilities to identify training needs and skill gaps, while planning for future requirements from third-party suppliers (considering region, language, working hours, and emerging technologies). Job Requirement: Degree or Masters in Computer Science or related IT major. Strong leadership and prioritisation skills to manage internal helpdesk resources, and external third party IT specialist support for ongoing cloud migration. Possessed experience in management of global IT, technical exposure of cloud platforms and related diverse infrastructure with strong understanding of regulatory compliance. Practical experience in cloud computing, scripting skills, security, network, and management skills to demonstrate expertise in designing, managing, and securing cloud-based solutions. Experience in managing external third-party suppliers, worked in tiered helpdesk support in multiple time zones with a small support team. Highly desirable skills: Cloud Project Management: Project management experience involving migration to the cloud and the decommissioning and disposal of on-premises equipment an advantage. Cloud Platform: Deep understanding and experience with major cloud providers such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Cloud Security & Compliance: Knowledge of best practices for data protection, encryption, identity and access management (IAM), and compliance regulations. Networking: Expertise in designing and managing cloud networking infrastructure, including virtual private clouds (VPCs). DevOps & Automation: Proficiency in scripting languages (like Python and PowerShell) and tools (like Kubernetes) for automating deployments and managing cloud infrastructure. Database Management: Skills in SQL, NoSQL, and managing databases within cloud environments. Tailoring server resources to actual requirements i.e., scaling up / down cores, memory, etc. subject to actual requirements. Experience and proven ability to effectively manage external third-party suppliers in different time zones providing tiered helpdesk. Infrastructure Management: Understanding of cloud infrastructure components, including storage, virtualization, and performance monitoring.

  • Malaysia
  • Permanent
  • Negotiable

Sales Director

Executive recruitment company Monroe Consulting Group's Technology Division is partnering with one of Asia's fastest-growing HR tech platforms, reimagining the future of work through a strong focus on employee experience, customer success, and continuous innovation. We are looking for an experienced professional for the position of Sales Director. The role entails supporting the SVP of APJ Expansion to drive growth & market share by selling company's industry-leading HR cloud offering to medium enterprises. This is a great opportunity for an entrepreneurial sales leader, starting as an individual contributor, you will be tasked to hunt new logos from the get go. Job descriptions Assist the SVP of APJ Expansion in developing and implementing industry-specific sales plans & strategies to target mid-market clients Actively prospect and generate a viable pipeline of opportunities through multiple channels Position company effectively to win with clients in pursuit of best-in-class HR technology Build strong relationships with clients so that they can propagate their company success with other prospects Keep abreast of the latest trends in the HR technology landscape to generate meaningful conversations and sales opportunities in the target market Be a leader at industry events/conferences by actively networking and evangelising the company value proposition Requirements: 10+ years experience in Sales, preferable SaaS Have experience doing direct selling as well as managing sales on partner ecosystem Comfortable with flexible work timings and travelling Excellent negotiation, communication, time management and organisational skills Industry agnostic- but preference will be given to people having exposure to working in cloud technology, IT/ITeS etc. Experience with enterprise sales is a plus Proven ability to understand client pain points and proposing solutions Proven ability to work and effectively communicate with C-level executives and line of business representatives Track record of driving results under minimal supervision. Experience building a vertical/new business is a plus

  • Malaysia
  • Permanent
  • Negotiable

Head of Enterprise Architect (Transformation - AI)

Executive recruitment company Monroe Consulting Group's Technology division is recruiting on behalf of a highly established company with a robust footprint in the consumer, logistics, and technology sectors. Job Summary: Our client is recognized for driving transformative initiatives, embracing innovation, and delivering long-term value to stakeholders. They are seeking a transformational Head of Architecture & Engineering to serve as the most senior technical leader driving their transition into a Digital/AI/Data-First services company. This pivotal leadership role will be instrumental in shaping the technological future of their services provided and will be accountable for building a scalable, intelligent, event-driven data platform that integrates AI into the core fabric of the business' operations. The ideal candidate will be blend of a strategic leader responsible for driving operational excellence in the current mission-critical and core systems at the same time architecting and delivering the next generation of digital platforms, leveraging cloud-native technologies, data analytics, and Artificial Intelligence (AI) to realize our digital ambition. Job Responsibilities: Enterprise Architecture (EA) & Digital Strategy - Define and govern the target state EA blueprint, specifically focusing on a composable business architecture where services are decoupled, autonomous, and API-driven. Define and champion the long-term technical roadmap, moving the business towards a modern, scalable, and resilient cloud-native microservices architecture. Lead the effort to integrate Generative AI and Machine Learning (ML) capabilities into core operations (e.g., predictive logistics, automated sorting, customer service bots, etc) to unlock new levels of efficiency, customer experience and revenue sources. Evaluate, recommend, and govern the adoption of new technologies, frameworks, and tools, ensuring alignment with business strategy and financial prudence. Actively mentor Solutions Architects, ensuring all solution designs are cloud-native, scalable, secure (DevSecOps), and utilize modern software patterns (e.g., Circuit Breakers, Saga Orchestration, etc) and best practises. Software Engineering Delivery Excellence - Instill a laser focus on software quality, such as TDD, BDD, formal code review practices, and comprehensive unit/integration/end-to-end testing, minimizing production defects and system downtime. Drive the adoption of Agile methodologies (Scrum/Kanban) and lean development principles across all projects to maximize speed and responsiveness. Ensure all software development adheres to stringent security standards and regulatory compliance (e.g., data privacy, financial regulations), integrating security practices early in the development lifecycle. Implement best-in-class DevOps practices, including Continuous Integration/Continuous Deployment (CI/CD), infrastructure-as-code, and automated monitoring, to achieve rapid, high-quality software delivery. Bring thought leadership and industry best practises into the team. Oversee the automation of the entire CI/CD lifecycle, driving toward a goal of zero-touch deployment and automated releases. Ensure teams utilize the most effective modern language stacks and database technologies appropriate for the high-volume nature of the logistics domain. Demand and manage a unified Observability Platform (using distributed tracing, comprehensive metrics, and structured logging) that provides engineering teams with the necessary insights to proactively debug and optimize production systems. Strategically plan and execute programs to reduce technical debt in legacy systems through progressive modernization and refactoring, balancing innovation with stability. AI & Data-First Engineering - Own the design, implementation, and governance of the end-to-end MLOps platform, ensuring automated, secure, and reproducible pipelines for model training, deployment, monitoring, and experimentation. Direct the technical integration of Generative AI and Predictive ML Models into mission-critical production systems. Guide the architectural shift towards a Data Mesh model, where data is treated as a product, owned by domain teams, and readily available as standardized, quality-assured data products for consumption across the Group. Architect cloud-native solutions for the storage, processing, and analysis of large volumes of unstructured data (e.g., images, sensor data) critical for advanced logistics and computer vision applications. Engineering Leadership & Talent Development - Be a magnetic force for top-tier engineering talent, specializing in building and upskilling teams in Cloud, AI, and Distributed Systems. Foster a culture of technical curiosity, transparency, and blameless post-mortems. Lead, mentor, and grow a high-performing software engineering team across various disciplines (Backend, Frontend, Data Engineering, QA, and DevOps). Cultivate a transparent, data-driven, and innovative engineering culture focused on quality, agility, and continuous improvement. Partner closely with the various Business Units and Digital teams (Product Management, Data Science, Operations & Security) to ensure technical solutions align with market needs and business objectives. Effectively manage the software engineering budget, resource allocation and vendor relationships to ensure efficient delivery. Key Requirements: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field - Or equivalent practical technical experience. Minimum of 12+ years of progressive experience - In software development and architecture, with at least 5 years in a senior leadership role (e.g., Chief Architect, Head of Engineering, VP of Technology, or similar). Experience in managing teams of 50+ engineers Demonstrated experience in a highly transactional, high-scale digital environment - E.g., E-commerce, Logistics, FinTech. Proven track record - In driving large-scale digital transformation or modernization projects in a highly transactional, high-scale digital environment preferably within the logistics, e-commerce, or financial services industries. Deep expertise in cloud computing platforms - AWS/Azure and experience migrating complex systems to the cloud. Expertise in designing and building scalable systems - Using modern stacks (e.g., Python, Go, Node.js, Java) and technologies (e.g., Kubernetes, Kafka, Serverless functions). Strong understanding & track record - Of Data Engineering pipelines, ML model deployment, and MLOps. Fluency in architectural patterns - Microservices, Event-Driven Architecture and best practices for system security and resilience.

  • Malaysia
  • Permanent
  • Negotiable

Senior M365 Engineer

Executive recruitment firm Monroe Consulting Group's Technology Division is partnering with a leading financial entity that provides broad range of consumer financial services across Malaysia. Our distinguished client is currently seeking a highly skilled Senior Microsoft 365 Engineer to oversees the design, implementation, governance, and optimization of Microsoft 365 services across the organisation. This role acts as a technical lead for cloud collaboration platforms and also manages or coordinates related IT projects. The position requires strong hands-on expertise, leadership capabilities, and the ability to drive cross-functional initiatives. Key Responsibilities 1. Architecture & Solution Design Lead the design of end-to-end Microsoft 365 solutions, covering Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID. Develop M365 architecture standards, governance frameworks, and best practices. Provide technical leadership for cloud adoption, identity modernization, hybrid identity, Zero Trust, and collaboration strategies. 2. Project Management & Delivery Lead medium-to-large M365 projects such as tenant migration, Teams rollout, email migration, SharePoint intranet revamp, and Intune implementation. Define project scope, timelines, resource planning, and deliverables. Coordinate with vendors, internal IT teams, and business stakeholders. Monitor project risks, issues, and dependencies, ensuring on-time and on-budget delivery. Prepare executive updates, project documentation, and change management plans. 3. Administration & Operations Leadership Oversee daily operations and health of the M365 environment, including licenses, configurations, security posture, and monitoring. Act as L3 escalation point for complex M365 issues. Ensure service reliability, performance tuning, and continuous improvements across all M365 workloads. Review and approve configuration changes to ensure compliance with governance policies. 4. Security, Compliance & Governance Implement advanced security baselines: MFA, Conditional Access, Identity Protection, Defender for O365, Insider Risk, and DLP. Lead governance initiatives for data lifecycle, retention, auditing, and regulatory compliance (e.g., financial industry guidelines). Work with cybersecurity teams to remediate vulnerabilities and improve Microsoft Secure Score. 5. Automation & Optimization Develop automation using PowerShell, Graph API, and Power Platform (Power Automate/PowerApps). Drive operational efficiencies by streamlining provisioning, reporting, and incident response processes. Evaluate new M365 features, run proof-of-concepts, and lead service improvements. 6. Leadership & Stakeholder Engagement Mentor junior engineers and provide technical guidance to the collaboration and security teams. Liaise with business teams to understand requirements and translate them into M365 capabilities. Conduct training, workshops, and adoption programs to maximize M365 usage. Required Skills & Experience 6-10 years of experience managing Microsoft 365 environments in medium-to-large enterprises. Strong expertise in Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID. Experience leading M365 migration or modernization projects end-to-end. Solid capabilities in project management (scope, schedule, risk, vendor coordination). Strong PowerShell automation skills; experience with Graph API is a plus. Deep understanding of M365 security and compliance features. Experience with Intune/Microsoft Endpoint Manager for endpoint security and compliance. Good understanding of networking, authentication, hybrid identity (Azure AD Connect), and DNS. Experience in regulated/secure environments (banking, finance, insurance, or government) is an advantage. Preferred Certifications MS-102: Microsoft 365 Administrator Expert (highly preferred) MS-700 (Teams), SC-300 (Identity), MD-102 (Endpoint), or AZ-104 (Azure Admin) PMP, PRINCE2, or basic project management certification is a plus

  • Malaysia
  • Permanent
  • Negotiable

Regional IT (Team Lead)

Executive recruitment firm Monroe Consulting Group's Technology Division is partnering with a leading System Integration (automation) company with a strong presence across Southeast Asia, EU & North America. Our distinguished client is currently seeking a Regional IT Team Leader, to lead and coordinate regional IT operations, ensuring reliable infrastructure, security, and end-user support. This role combines hands-on technical expertise with leadership responsibilities, driving operational excellence and aligning IT initiatives with business goals. Key Responsibilities End-User Support Deliver Tier 1-2 technical support and resolve hardware/software issues promptly. Train staff on IT tools and best practices. Computer systems and software setup, maintenance, and auditing. Maintain accurate documentation of issues and resolutions in ticketing system. Perform malware detection and remediation across regional devices. IT Administration Administer Active Directory and Microsoft 365 environments. Maintain internal documentation and assist with security event remediation. Prioritize tasks and coordinate with cross-functional IT teams. Other duties as assigned. Asset & Vendor Management Oversee IT asset lifecycle and ensure compliance with procurement policies. Manage vendor relationships and negotiate service agreements. Coordinate physical hardware setups including desk setups and AV equipment in conference rooms. Maintain office security systems (access control, alarms, cameras). Infrastructure & Security Maintain and optimize regional IT infrastructure and network performance. Implement security measures and assist with data center upgrades. Support infrastructure planning and execution for scalability and reliability. Communication & Training Foster clear communication with internal teams. Deliver IT security awareness training and ensure compliance with company policies. Leadership Lead small to medium IT projects and mentor junior staff. Job Requirement 7 - 10 years of IT experience, including exposure to leadership or project coordination. Solid understanding of networking concepts (wired/wireless, DNS, DHCP). Hands-on experience with laptops, servers, and network troubleshooting. Strong problem-solving, communication, and leadership skills. Knowledge of Active Directory/M365; VMware vSphere and Dell hardware a plus. Ability to manage multiple priorities and mentor team members. Strong English & Mandarin language skills (written and verbal) to communicate with regional office (eg. Taiwan) Physical & Work Requirements Healthy body to assist on lifting work in confined spaces, climb ladders (eg. server room). Full-time 5-day onsite work week Occasional travel to our other offices as needed. (eg.Singapore, Indonesia)

  • Malaysia
  • Permanent
  • Negotiable

Manager, MERL and Data Management

Manager, MERL and Data Management Executive recruitment firm Monroe Consulting Group is partnering with a global faith-based organization dedicated to protecting people in poverty from violence and strengthening justice systems worldwide. Our client works alongside governments, civil society, and communities to combat human trafficking, forced labor, and other forms of exploitation. They are seeking a highly skilled, analytical, and mission-driven professional for the position of Manager, Monitoring, Evaluation, Research and Learning (MERL) and Data Management, based in Kuala Lumpur, Malaysia. Job summary The Manager, MERL and Data Management will provide strategic leadership for the organization's monitoring, evaluation, research, and learning systems to drive evidence-based decision-making and demonstrate program impact across organization. This role is responsible for designing, implementing, and strengthening MERL frameworks and data processes to ensure accurate capture, analysis, and application of program and external data for improved learning, evaluation, and program performance. The successful candidate will oversee data compilation, analysis, reporting, and quality assurance; coordinate research studies with regional teams; and work closely with partners to strengthen their data management capabilities. This position reports to the Senior Program Manager and may require domestic and regional travel. Key job responsibilities include: Research, Reporting, Documentation & Data Management Co-lead the development and periodic update of the program's monitoring and evaluation (M&E) plan, learning and use plan, and theory of change. Compile data for all program indicators, ensuring regular collection, verification, and secure storage of data from reliable sources. Conduct routine analysis of program data and provide insights for program reviews, reporting, and decision-making. Collect external data and stakeholder feedback to strengthen evidence for program design and strategic decisions. Support regional teams in conducting research studies related to the Malaysia program. Develop and deliver training sessions for staff and partners on M&E frameworks, research methods, and data tools. Serve as a liaison with regional and global teams on MERL initiatives, sharing learning and strengthening cross-office knowledge exchange. Adapt and contextualize tools in collaboration with Global and Regional Impact teams and partners. Train teams and NGO partners in maintaining high-quality data systems and MERL processes. Conduct regular data quality audits and collaborate with staff and partners to address issues and strengthen accuracy. Identify additional MERL needs and opportunities to improve volume, quality, and reliability of data. Support learning and evaluation projects with regional and global teams. Lead and support monitoring visits and reviews of partner projects. Ensure full MERL compliance with donor requirements and program grant obligations. Develop and champion a learning agenda to ensure data and research inform program design and advocacy. Create custom data collection tools to improve reporting quality. Conduct field visits to validate data completeness and reliability. Ensure data collection aligns with global protection domains and frameworks. Analyze data trends, identify gaps and opportunities, and make actionable recommendations. Prepare high-quality analytical reports and presentations for internal leadership, donors, and external stakeholders. Represent organization in external forums to share research findings and promote evidence-based practices. Knowledge Management, Training & Compliance Maintain strong understanding of Malaysia program activities by participating in internal meetings and program events. Conduct quarterly and annual program reviews and prepare reports for internal and external audiences. Ensure proper documentation and robust filing systems with complete supporting evidence. Support budgeting for MERL activities and monitor expenditure in line with stewardship principles. Integrate MERL insights into strategic planning processes and donor reporting. Provide capacity-building sessions to strengthen staff and partner skills in MERL tools and data integrity. Ensure strong data security, compliance, and documentation practices in line with organization's and national standards. General Tasks Participate in regular internal program and regional MERL team meetings. Attend external meetings and provide technical insights and analysis as required. Maintain confidentiality of sensitive and privileged information at all times. Perform other duties assigned by the Senior Program Manager. Ensure compliance with all policies, legal requirements, and best practices. Utilize IJM casework tracking systems and relevant MERL tools consistently and accurately. Supervisory Responsibilities Supervises one staff member supporting MERL activities and provides technical guidance and oversight. Key job requirements: Bachelor's degree in Management, Development Studies, Statistics, Economics, Development Economics, or related field; Master's degree preferred. Professional certification in MERL or data analytics is an added advantage. Minimum 4-6 years of MERL experience, including designing frameworks, evaluations, and managing data systems in complex programs. Proven experience in program monitoring, data management, and evaluation, including: Program design, management, or monitoring Data quality audits or assurance processes Qualitative and quantitative data analysis Strong ability to analyze trends and translate insights into actionable recommendations. Demonstrated experience in developing and customizing data collection tools for diverse stakeholders. Strong research and writing skills; excellent communication and presentation skills in English and Bahasa Malaysia. Excellent analytical and problem-solving abilities with high attention to detail. Proficiency in Microsoft Office, especially Excel; familiarity with case management systems. Skills in data visualization and dashboard tools (e.g., Power BI, Tableau). Expertise in qualitative and quantitative research methodologies. Strong understanding of human trafficking, forced labor, and relevant legal frameworks. Competencies Resilience and ability to work well under pressure and tight timelines. Strong organizational and leadership skills with exceptional attention to detail and follow-through. Excellent time management and ability to prioritize in demanding environments. Strategic thinker able to influence program and policy decisions through evidence and insights. Strong leadership presence and ability to represent organization in technical discussions. Self-motivated with ability to work independently and collaboratively. Excellent interpersonal, cross-cultural, and communication skills. Flexible, open to feedback, and committed to continuous learning. High integrity, professionalism, and alignment with mission and values. Demonstrated servant leadership qualities and strong commitment to theory of change.

  • Malaysia
  • Permanent
  • Negotiable

Platform Engineer

Executive recruitment company Monroe Consulting Group's Technology Division is partnering with a leading software company that specializes in advanced security solutions. Our distinguished client is currently seeking a highly skilled Senior Platform Engineer to contribute to the development of their cutting-edge software products and collaboration with a team of engineers. You will be responsible for the R&D/platform management and site reliability of secure and scalable software solutions. You will play a crucial role in working closely with a team of engineers, ensuring best practices in platform engineering and system design. This position offers an exciting opportunity to work with the latest technologies in cybersecurity in both on premise and cloud computing. Key Responsibilities Design, implement, and maintain highly available Kubernetes clusters for mission-critical applications in both public cloud and on-premise infrastructure. Develop and enhance cloud-native platforms that support cybersecurity software products. Architect scalable, resilient, and secure containerized environments. Conduct performance tuning, resource optimization, and cost analysis across Kubernetes workloads. Troubleshoot cluster and container runtime issues; perform root cause analysis and implement long-term fixes. Collaborate with software engineers to containerize applications and ensure smooth CI/CD workflows. Implement monitoring, logging, and alerting solutions for proactive cluster health management. Mentor engineers on Kubernetes, DevOps practices, and cloud-native architecture. Requirements Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. Minimum 5-7 years of professional software development and/or DevOps engineering experience. Strong expertise with Kubernetes (production deployments, scaling, upgrades, troubleshooting). Experience with container technologies such as Docker and Containerd. Familiarity with cloud platforms (AWS, GCP, Azure) and Kubernetes distributions (Rancher, EKS, GKE, AKS, OpenShift). Hands-on experience with infrastructure as code (Terraform, Helm). Hands-on experience with Rancher on Proxmox for on-premise Kubernetes cluster. Knowledge of networking, service meshes (e.g., Istio, Calico), and Kubernetes security best practices. Experience with monitoring and logging tools (Prometheus, Grafana, ELK, OpenTelemetry). Strong problem-solving skills, with ability to optimize system reliability and performance. Excellent communication and teamwork skills. Prior experience in cybersecurity, observability, or large-scale distributed systems is a plus.

  • Malaysia
  • Permanent
  • Negotiable
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