Award winning Executive recruitment company, Monroe Consulting Group is recruiting on behalf of a leading international insurance provider with a strong presence across Asia Pacific. The company is recognized for its innovative approach to risk management, and commitment to delivering exceptional claims services. They are seeking an experienced Claims Manager - Financial Lines to join their Bangkok office and support their regional operations.
We are seeking an experienced Claims Manager - Financial Lines to join the team in Bangkok. This position will oversee end-to-end claims management, from investigation and negotiation to resolution, ensuring best-in-class service standards. This role will also act as the technical referral point for claims across Asia, providing expertise, governance, and strategic direction on complex cases. The ideal candidate will have strong claims experience, legal knowledge, and the ability to manage high-stakes negotiations and litigation.
Job Responsibilities
Lead and manage claims investigations, negotiations, and settlements while upholding service-level agreements and KPIs.
Act as a regional referral point, providing technical expertise and support to claims teams across Asia.
Ensure compliance with governance frameworks, authority limits, and internal claims handling guidelines.
Oversee litigation management, including strategy setting and panel counsel coordination on contentious claims.
Build strong relationships with brokers, clients, and internal stakeholders to achieve timely and fair outcomes
Job Requirements
Relevant degree, preferably in Law or a related field.
Relevant years of experience handling Financial Lines claims within the insurance sector.
Proven expertise in managing litigation and contentious claims.
Strong negotiation skills and the ability to handle complex and high-pressure situations.
Excellent stakeholder management skills, with fluency in English and the ability to work independently
