Award winning Executive recruitment company, Monroe Consulting Group is recruiting on behalf of a MNC food retail company expanding into the Asian market. The company offers a blend of taste, quality, and lifestyle. Our client is seeking a candidate with strong leadership skills, team development skills, multi-store operational skills, and sales-driven experience within food and beverage operations.
This role plays a pivotal part in leading the team in delivering excellence and upholding exceptional standards for customers, particularly in managing store operations, leading staff, planning P&L and aligning with marketing team. Ideal candidate should have ability to drive retail success through strategic leadership to achieve set targets
Job Responsibilities
Develop and execute strategic plans to achieve business objectives, drive revenue growth, and expand market presence in Thailand.
Conduct comprehensive market research to identify locations for the branches.
Set clear goals and performance expectations for team members, ensuring their alignment with the organization's overall objectives.
Develop and execute marketing initiatives and maintain a consistent brand image in all communications.
Oversee adherence to operational standards, quality, service, and cleanliness.
Collaborate with the global headquarters to implement standardized processes and systems while tailoring them to suit the local market.
Implement systems to ensure 100% customer satisfaction and address complaints effectively.
Continuously improve customer experience
Job Requirements
Proven experience in a managerial role within the retail industry, preferably in a food retail or new business launch environment.
Strong leadership and people management skills.
In-depth knowledge of site acquisition and store operations, including pre-opening, driving store performance, P&L analysis, and compliance with regulations.
Exceptional organizational and planning skills to ensure smooth daily operations
Thai national with good communication in English.
Flexibility to work in a fast-paced environment.
