Campaign Manager - Remote

  • Sector: 专业服务
  • Contact: Louisse Nadine Dela Merced
  • Client: Monroe Consulting Group
  • Location: 宿霧省
  • Salary: Negotiable
  • Expiry Date: 29 June 2024
  • Job Ref: BBBH441357_1717073192
  • Contact Email:

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a leading demand generation agency that collaborates with remarkable brands, spanning from early-stage startups to large venture-backed organizations. They are currently in need of a Campaign Manager. This job is a full-time remote work with mid-shift schedule.

Key Responsibilities:

  • Optimize campaign performance
  • Test and leverage data for improvements
  • Project manage from start to finish the end to end delivery of campaigns
  • Build and maintain strong relationships with customers, acting as their trusted advisor and advocate
  • Proactively identify and resolve customer issues, ensuring that customers are able to achieve their desired outcomes
  • Drive customer adoption and growth by developing and implementing tailored success plans
  • Measure and report on customer success outcomes, identifying areas for improvement and working with customers to develop solutions
  • Collaborate with cross-functional teams to ensure that customers have access to the resources and support they need to be successful
  • Identify and capitalize on opportunities to upsell and cross-sell products and services
  • Stay up-to-date on customer feedback and market trends, and use this information to improve the customer experience

Key Requirements:

  • 3+ years of experience in customer success, preferably in a SaaS or technology company
  • Strong relationship-building and interpersonal skills
  • Experience with customer success management tools and processes
  • Excellent problem-solving and analytical skills
  • Commercially minded, with a focus on driving customer value
  • Background in marketing and demand generation is a plus
  • You went to a top university and graduated well