Key Account Manager (Cooling)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Mechanical Manufacturing Company for the role of Key Account Manager - Cooling for an experience at least 5 years.

Job Description :

  • Account Management
    • Manage and grow relationships with key customers in the cooling product sector.
    • Serve as the primary point of contact for all commercial and technical queries.
    • Ensure high levels of customer satisfaction and retention.
  • Sales & Business Development
    • Develop and execute account plans to achieve sales targets and KPIs.
    • Identify and pursue new business opportunities within existing and potential key accounts.
    • Prepare and present proposals, negotiate pricing, and close deals in alignment with company strategy.
  • Market Intelligence & Strategy
    • Monitor market trends, customer needs, and competitor activities in the cooling/HVAC segment.
    • Collaborate with product and marketing teams to align offerings with market demands.
    • Provide feedback and insights to support product development and innovation.
  • Cross-functional Collaboration
    • Work closely with engineering, supply chain, and after-sales teams to ensure seamless service delivery.
    • Coordinate with finance and legal departments for contracts, credit control, and compliance.


Job Requirements :

  • Education:
    Bachelor's degree in Mechanical Engineering, HVAC Technology, Business Administration, or related field.
    (MBA is a plus.)
  • Experience:
    • Minimum 5 years of experience in key account management, sales, or business development.
    • Prior experience in the cooling systems, refrigeration, or HVAC industry is highly preferred.
  • Skills:
    • Strong understanding of technical cooling products and solutions.
    • Excellent communication, negotiation, and interpersonal skills.
    • Analytical mindset with strong business acumen.
    • Proficiency in CRM tools and Microsoft Office Suite.
    • Ability to travel as needed.