Monroe Consulting Indonesia
Starting as a consultant with Monroe in 2012, Tina has served as division head for both Technology and Industrial divisions before taking the role of Deputy Managing Director in 2019 and then promoted to Managing Director in January 2022. An MBA Graduate from NTUST Taiwan, her focus on delivering exceptional service to both clients and candidates has seen Monroe Consulting Indonesia achieve significantly under her leadership. Her life motto is to do it with passion or nothing at all.
Executive Search Indonesia Testimonials
Monroe is our partner for our recruitment requirements in Indonesia. They have been very active in finding suitable candidates for us and are always online whenever I need them. They make sure to provide interview notes with every resume and are knowledgeable of our requirements. What I like is they are very different from the other Executive Search companies by giving me a weekly report to help me track the progress of my recruitment process.
If you are looking for fully vetted talent that meets your company’s needs, look no further. Monroe Consulting Indonesia goes above and beyond to find a candidate than a client needs. I had the pleasure of working with Monroe Indonesia to find a candidate and their professionalism shone through from the beginning till the end. I will absolutely hire Monroe Indonesia again in the future if/when the need arises
Monroe's RPO team is really helpful and insightful. They can support us with a lot of targeted CVs and provide some updates related to what happens in the related industry/market. The consultants relieve some parts of our recruiters’ loads by making sure the recruitment process can be done smoothly. Their contribution to win the candidates during the negotiation process are also good. We can close almost 75% of offered candidates without any major issues/ renegotiation needed.
GoTo Financial, part of GoTo Group
Sales Segment (Enterprise)
Monroe Consulting Group is currently assisting a client in looking for a top enterprise sales professional based in Indonesia's office. Our client is a hyper growing telecommunications infrastructure company, under a global private equity fund. Job Responsibilities: Driving the sales and sales development activities in the country for all LTV products and services for all existing and prospective customer accounts Strategize and lead all sales related activities like Account Acquisition, Account management, Relationship management, and revenue and sales quota achievement. Prospect and source new customer accounts in Indonesia. Job Requirements: At least 15 years of total experience Extensive account management and sales experience Strong existing business relationships experience with a rolodex of contacts at senior level. Experience and knowledge of fiber networks, cloud connectivity and content delivery networks.
Accounting Department Head (Insurance)
Monroe Consulting Group is recruiting on behalf of Notable General Insurance Company. Our respected client is seeking an Accounting Manager, the job is based in Indonesia. Responsibilities Work with external providers to manage all accounting operations including cash flow, billing, A/R, A/P, GL and cost accounting. Support month-end and year-end close process for IFRS17 Ensure quality control over financial transactions and financial reporting Work with external providers to manage and comply with local, state, and federal government reporting requirements and tax filings Coordinating activities of external auditors Assessing current accounting operations, offering recommendations for improvement and implementing new processes. Managing the submission and consolidation of all financial data necessary for an accurate accounting of consolidated business results, including preparing and publishing on a timely basis, the monthly group consolidated financial statements. Research technical accounting issues for compliance Additional duties as necessary Requirements Proven working experience as Accounting Manager or senior level in Accounting function. 6+ years combined experience, with current or fairly recent employment in Insurance / Financial Services industry. Must have experience handling IFRS 17 project. Thorough knowledge of accounting principles and procedures. Experience with creating financial statements. Experience with general ledger functions and the month-end/year end close process Excellent accounting software user and administration skills. English Fluency is mandatory. Willing to work in Karawaci area.
Head of Customer Experience (Telecommunication)
Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Telecommunication Company for the role of Head of Customer Experience with at least 10 years experience in the field. Primary Responsibilities: Formulate and execute a customer experience strategy that aligns with the company's business goals. Inspire and lead cross-functional teams to deliver outstanding customer experiences. Collaborate with internal teams, including engineering, sales, and marketing, to harmonize customer experience initiatives with overall business strategies. Cultivate and nurture strong relationships with ISPs, comprehending their needs and challenges. Serve as a point of contact for complex issues arising between our underlying network infrastructure and ISPs' interactions with end-user consumers. Facilitate communication and collaboration to promptly resolve issues. Develop and implement crisis management plans to minimize customer impact. Ensure a comprehensive approach to customer experience, considering the entire B2B2C journey from our infrastructure to the end-user. Deploy strategies to enhance service delivery and alleviate customer pain points. Leverage customer feedback, data analytics, and market research to identify areas for improvement. Translate insights into actionable plans to elevate the overall customer experience. Implement continuous improvement initiatives to optimize processes and systems related to customer experience. Foster innovation to stay ahead of industry trends and meet evolving customer expectations. Analyze and map the end-to-end customer journey to pinpoint pain points and opportunities for enhancement. Implement strategies to streamline and enhance the customer experience at each touchpoint. Key Skills/Experience: Bachelor's or Master's degree in Business, Marketing, or a related field. A minimum of 10 years of relevant experience in customer experience within the telecom services sector. Proven leadership experience focused on customer experience, preferably in the telecom industry. Strong understanding of telecommunications networks, particularly in the context of FTTX solutions. Exceptional interpersonal and communication skills with the ability to collaborate across various teams and external partners. Analytical mindset with the ability to derive insights from data to inform decision-making. Strategic thinker with the capability to translate customer needs into actionable plans. Previous experience in a B2B2C business model is highly desirable.
Head of Sales (Software)
Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of a leading Software Development Company in Indonesia. Our respected client is seeking a Head of Sales with suitable qualifications. Responsibilities: Network and establish strong ties with potential clients by actively scouting out and keeping up to date with new start up and project demand in the region. Operate as the lead point of contact for any and all matters specific to business development. Meet with potential customers to better understand their business needs and concerns, and then present our commercial proposal and solution. Responsible for following up with pre-sales leads by designing and proposing our solutions as well as providing technical documentation, framework, timeline, and commercial estimates. Develop and expand relationships and commercial partnerships with various relevant, value-added partners and channels. Achieve monthly targets of lead generation and demo appointments. Achieve assigned KPI in leads captured and revenue generated. Qualification and Competencies: Minimum of 5 years work experience in IT solution or tech company. Self-starter and possess a 'can-do' spirit to push forward towards our business goals and KPIs. Good interpersonal communication skills to capture our potential clients' attention and business needs, and later on articulate our recommended solution and commercial proposal while swiftly converting them. Have a good understanding of SDLC and prior experience in the tech industry Prior experience working at a tech company is a plus. Must have at least bachelor's degree; Business Administration, Business Management, Marketing, or any other related field. An equivalent of this requirement in working experience is also acceptable
Don't let the perfect candidate slip through your fingers - contact Monroe Consulting Indonesia today. Let us be your trusted partner in building a team that will drive your success.
Executive Recruitment Outlook in Indonesia
Monroe Consulting Group has been operating in Indonesia and across the emerging economies in Asia for more than 16 years, and we are committed to providing our clients and candidates key insights on the latest hiring trends in the Indonesian job market.
We expect increased demand in executive recruitment Indonesia in the first half of the 2020’s. This will be driven by Indonesia’s emergence from recession, and the overall expectations of companies to increase their headcount by up to 10% in 2021 to carry on year-on-year.
Employment recovery is gathering pace with the reopening of economic and social activities, and the future for Indonesia’s job market looks brighter for 2022 and beyond. Hiring across Indonesia has fluctuated since early 2020, as businesses started to put hiring on hold and reduce their workforce. After the pandemic’s blow to the job market in 2020, signs pointed to an improved outlook in 2021. LinkedIn reported that four in ten employers in Asia-Pacific are planning to increase headcount by 10% in 2021, with the average pay raise for the region being 4.6%.
Along with the appetite for growth in Indonesia’s companies comes the need to find the right executive talent to lead at a strategic and people-management level. Indonesia’s companies will face competition from rivals in Asia-Pacific to secure the right executive talent. Developing an executive search and selection plan alongside growth strategies will ensure the best chance of success in an increasingly competitive global market.
Recruitment Market Reports
We are on the pulse of the latest trends in Recruitment. Download our reports to learn more about our market insights in Indonesia.