Why work for us?

Monroe Consulting Group has 6 offices across Asia in China, Malaysia, Indonesia, Philippines, and Thailand, providing the opportunity for you to grow within our global Network. We work with you, aligning your wants and needs to develop your recruitment career path. Monroe is passionate about providing a fun and rewarding work culture where opportunities is equal for all. Additionally, we offer an established internal training programme to certify that you are constantly upskilling and developing within your position.

With Monroe Consulting Group, you have the opportunity to work with the next wave of exciting and innovative businesses, from fortune 500 companies to start-ups within various industries such as banking and finance, health care, consumer goods, AI and many more. Our specialist teams are collaborative, supportive, and fun to work with and you will be working alongside some of the best head-hunters and top performers in today’s marketplace.

Culture

We celebrate in style and host fun team activities and events to provide a workplace where you can have a laugh, collaborate, celebrate group and individual successes.

Rewarding Dinners and Holiday

We believe in recognising & rewarding the hard work of our teams. We have quarterly dinners in 5 stars restaurants for top performers, and an annual trip aboard for over-target employees.

Doing something that matters

Our slogan #doingsomethingthatmatters embodies our company purpose in making a difference in our candidate and client’s life by connecting them to better opportunities

Become part of the Empresaria Family

Monroe Consulting Group is a part of the Empresaria family. Empresaria Group is a global specialist staffing group operating from 19 countries across 6 diversified sectors. Through our internal communication community, we can connect with all our brands on initiatives, training, leadership programmes and are able to build relationships with a diverse network. Empresaria’s worldwide presence opens an assortment of opportunities from advancements to moving between brands and traveling around the world. Empresaria's large scale allows the group to invest in the most innovative technology and software, providing all brands within the group a competitive advantage.

Latest roles.

Student Recruitment Sr. Supervisor

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a prestigious business school and research institution. Our highly respected client is seeking a Student Recruitment Sr. Supervisor who has a minimum of two to three years of experience. This is an onsite work set up based in Makati City, Philippines. Job Summary: The Student Recruitment Coordinator oversees the recruitment for degree programs through counselling, phone calls, in-person appointments, and recruitment events. Working closely with and under the guidance of the Recruitment and Admissions Manager, the Student Recruitment Coordinator helps devise and execute strategies to ensure that the school meets the set targets for each degree program intake. Job Responsibilities: Plans, develops, and coordinates marketing and recruitment activities events for assigned program. Leads and executes conversion from prospect to applicants. Serves as the primary contacts for all recruitment related activities and opportunities for assigned program. Achieve enrollment targets by pro- active and consistent follow through and counselling of prospective students and partners. Tracks and maintains all contacts and prepares/presents reports as needed. Leases with internal collaborators to spearhead and ensure the efficiency of the admissions process, including the Finance Services Group, CRM, ICT, website administrator, et al. Job Requirements: Education: Bachelor's degree in business or marketing management, Education Management, or other relevant field. Minimum Experience: 2 to 3 years of relevant experience Business Understanding: Functional areas of General Administration, Marketing, Finance and Sales Must be confident, presentable and have excellent communication skills.

Makati City
Internal
Negotiable

Customer Support Manager

Executive recruitment company Monroe Consulting Group Malaysia's Professional Division is recruiting on behalf of a leading translation service provider, highly recognised in Singapore for their excellence and reliability. They are now expanding their business into Kuala Lumpur, looking for a dynamic and driven Mid-Level Manager to lead their new venture and establish their services in this exciting market. In this role, you will oversee customer operations. Job Responsibilities: Overseeing customer service operations, managing customer-facing translation projects, collaborating with notarization and legalisation firms, and coordinating with the back-end team in Singapore. Lead and manage customer service operations to ensure high-quality service delivery. Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly and professionally. Oversee the end-to-end translation process, ensuring timely and accurate project delivery. Build and maintain strong relationships with clients, understanding their translation needs and providing tailored solutions. Coordinate with the back-end team in Singapore to manage translation projects efficiently. Establish and maintain partnerships with local notarization and legalization firms. Manage the process of document notarization and legalization as required by clients Assist in developing and implementing strategies to grow the business in the Malaysian market. Monitor market trends and competitor activities to adjust strategies accordingly. Recruit, train, and mentor a local team to deliver exceptional service and support to clients. Job Requirements: Bachelor's degree in Business Administration, Linguistics, or a related field. Minimum of 3-5 years of experience in a mid-level management role, in translation services or a related industry. Strong understanding of customer service principles and project management. Experience working with notarization and legalization firms is highly desirable. Excellent communication and interpersonal skills. Ability to work independently and manage multiple tasks effectively. Strong leadership skills with a proven track record of managing and developing teams.