Professional Services Executive Search | Monroe Consulting Group

Community Engagement Lead

About the Role We are seeking a passionate and strategic Community Engagement Lead to strengthen community-level protection initiatives and support efforts that help vulnerable groups access justice and legal remedies. This role will guide program strategies, build partnerships, equip local organizations, and develop best practices that improve community legal empowerment across multiple regions. Key Responsibilities Lead the development and implementation of community engagement strategies within protection programs. Design and support interventions that strengthen community groups and leaders working to prevent exploitation. Create tools, training materials, and knowledge products for staff and partner organizations. Ensure all activities follow organizational safeguarding and ethical standards. Build and maintain partnerships with NGOs, coalitions, community networks, and government stakeholders. Support communications efforts by preparing key messages, briefs, and content related to community engagement work. Coach and mentor staff and partners, strengthening local capacity and promoting sustainable community initiatives. Contribute to monitoring, evaluation, and research to measure program outcomes and improve strategies. Supervise designated team members and provide guidance to community engagement focal points. Qualifications Bachelor's or Master's degree in a relevant field. Minimum 5 years' experience supporting community access to justice or legal remedies. Proven experience forming or developing community-based groups or coalitions. Experience with issues related to human rights and trafficking or forced labor is an advantage. Strong communication skills written and verbal. Fluency in English and the Bahasa Indonesia language. Demonstrated ability to train, mentor, and support teams and partners. Cross-cultural experience; prior work in Southeast Asia preferred. High integrity, strong interpersonal skills, and a results-driven mindset. What We're Looking For A leader who is collaborative, culturally sensitive, passionate about justice, and skilled at building trust with communities and partners. Someone who can connect strategy with on-the-ground realities and drive meaningful, sustainable change.

Indonesia
Permanent
Negotiable

Survivor Community Lead

About the Role We are seeking a Survivor Leadership Lead to strengthen survivor-led advocacy and empowerment across the region. You will guide strategy, support survivor networks, build capacity across teams and partners, and ensure trauma-informed and ethical approaches to survivor engagement. Key Responsibilities Lead development and implementation of survivor leadership strategies. Support formation and strengthening of survivor networks. Build capacity of teams, partners, and survivor leaders through training and mentoring. Develop tools, guidelines, and safe engagement processes for survivor participation. Coordinate with partners, governments, and regional survivor initiatives. Represent the organization in meetings, workshops, and coalitions. Ensure documentation, learning, and integration of trauma-informed best practices. Qualifications Bachelor's or Master's degree in social work or related field. 7-10 years' experience supporting survivors of violence or trauma-informed programs. Experience developing survivor networks or community leadership structures. Strong facilitation, coaching, and communication skills. Fluency in English and Bahasa Indonesia. Cross-cultural experience preferred. What We're Looking For A compassionate, strategic leader who is: Skilled in trauma-informed survivor engagement. Experienced in empowering and mentoring diverse survivor leaders. Collaborative and effective at building networks and partnerships. Adaptive, analytical, and committed to safe, ethical survivor leadership. Values-driven, with strong integrity and communication skills.

Indonesia
Permanent
Negotiable

Program Manager - EAST

About the Role We are looking for a Provincial Coordinator for East Indonesia Area to support provincial-level anti-trafficking and worker-protection initiatives. In this role, you will coordinate implementing partners, strengthen local government collaboration, and drive community-level access-to-justice efforts. You will serve as a key liaison between the organization and local stakeholders. Key Responsibilities Coordinate implementing partners to ensure high-quality delivery of protection programs. Build and maintain strong relationships with provincial and district government agencies, law enforcement, and service providers. Represent the organization in provincial meetings, consultations, and multi-stakeholder forums. Analyze local socio-political and cultural dynamics to anticipate risks and inform program strategy. Support the alignment of project activities with established protection models and standards. Strengthen the capacity of partners and government stakeholders through training, mentoring, and technical guidance. Facilitate meetings, workshops, field visits, and coordination activities across partners and local actors. Ensure compliance with organizational policies, donor requirements, and reporting standards. Maintain accurate documentation, progress reports, and data for monitoring and evaluation. Contribute to local-level advocacy efforts that promote access to justice and improved protection responses. Qualifications Bachelor's degree in social sciences, development studies, law, or a related field (Master's degree is a plus). 7-10 years of experience in project coordination or management. Proven experience working with local communities, NGOs, government institutions, or international organizations. Strong communication skills in English and Bahasa Indonesia (written and spoken). Proficiency in Microsoft Office applications. Strong coordination, government-relations, and stakeholder-engagement skills. Excellent project management, organizational, and time-management abilities. Good analytical and problem-solving skills; able to identify risks and propose solutions. Experience in training, mentoring, and building capacity of partners or local actors. High integrity, strong interpersonal skills, and ability to work in diverse cultural contexts. Ability to travel regularly within the assigned province. What We're Looking For We're looking for a skilled coordinator and relationship-builder who can navigate provincial government systems, understand local political and cultural contexts, engage diverse stakeholders, and ensure smooth delivery of complex projects. You are comfortable working with communities, authorities, and partner organizations, and you excel at translating strategy into practical action on the ground.

Indonesia
Permanent
Negotiable

Program Manager - WEST

About the Role We are looking for a Provincial Coordinator for West Indonesia Area to support provincial-level anti-trafficking and worker-protection initiatives. In this role, you will coordinate implementing partners, strengthen local government collaboration, and drive community-level access-to-justice efforts. You will serve as a key liaison between the organization and local stakeholders. Key Responsibilities Coordinate implementing partners to ensure high-quality delivery of protection programs. Build and maintain strong relationships with provincial and district government agencies, law enforcement, and service providers. Represent the organization in provincial meetings, consultations, and multi-stakeholder forums. Analyze local socio-political and cultural dynamics to anticipate risks and inform program strategy. Support the alignment of project activities with established protection models and standards. Strengthen the capacity of partners and government stakeholders through training, mentoring, and technical guidance. Facilitate meetings, workshops, field visits, and coordination activities across partners and local actors. Ensure compliance with organizational policies, donor requirements, and reporting standards. Maintain accurate documentation, progress reports, and data for monitoring and evaluation. Contribute to local-level advocacy efforts that promote access to justice and improved protection responses. Qualifications Bachelor's degree in social sciences, development studies, law, or a related field (Master's degree is a plus). 7-10 years of experience in project coordination or management. Proven experience working with local communities, NGOs, government institutions, or international organizations. Strong communication skills in English and Bahasa Indonesia (written and spoken). Proficiency in Microsoft Office applications. Strong coordination, government-relations, and stakeholder-engagement skills. Excellent project management, organizational, and time-management abilities. Good analytical and problem-solving skills; able to identify risks and propose solutions. Experience in training, mentoring, and building capacity of partners or local actors. High integrity, strong interpersonal skills, and ability to work in diverse cultural contexts. Ability to travel regularly within the assigned province. What We're Looking For We're looking for a skilled coordinator and relationship-builder who can navigate provincial government systems, understand local political and cultural contexts, engage diverse stakeholders, and ensure smooth delivery of complex projects. You are comfortable working with communities, authorities, and partner organizations, and you excel at translating strategy into practical action on the ground.

Indonesia
Permanent
Negotiable

Casework Coordinator

About the Role We're looking for a Casework Coordinator where you will coordinate and monitor legal casework from aftermath to resolution, working closely with justice actors, service providers, and implementing partners. You'll track proceedings involving convicted individuals, ensure survivors receive timely, trauma-informed support, and guide survivors to relevant services via the organization's platforms. This role combines case management, legal coordination, stakeholder liaison, and survivor support. Key Responsibilities Coordinate casework related to legal proceedings, including follow-up on actions involving convicted individuals. Monitor legal processes (police, prosecutions, courts) step-by-step and ensure timely interventions or referrals as needed. Act as primary liaison between survivors, legal teams, prosecutors, courts, and partner service providers. Maintain accurate, confidential case records, progress logs, and case files on organizational systems. Develop and implement case plans with safety and protection measures; conduct risk assessments and review them regularly. Guide survivors to and through the NGO's digital/platform services (referrals, reporting, appointment scheduling, information resources). Coordinate multi-stakeholder case meetings and prepare case briefs, status updates, and handover documents. Ensure all casework follows safeguarding, confidentiality, informed consent, and trauma-informed standards. Contribute to lessons learned, reporting, and improvements in case management processes and digital tools. Qualifications Bachelor's degree in social work, law, psychology, or related field. 3-7 years' experience in case management, legal support, or victim services, experience with criminal justice processes preferred. Familiarity with court procedures, prosecutions, and post-conviction processes. Strong knowledge of trauma-informed practice, safeguarding, and confidentiality. Experience using case management databases and guiding clients through digital platforms. Excellent communication and stakeholder-coordination skills; ability to prepare clear case briefs and reports. Bahasa Indonesia and English fluency both written & verbal. Willingness to travel within assigned regions as needed. What We're Looking For A calm, organized professional who puts survivors first and can manage complex legal caseflows. You are: Detail-oriented & reliable: Meticulous about documentation and deadlines. Trauma-informed & empathetic: Able to build trust while maintaining professional boundaries. Good with systems: Comfortable using case databases and guiding survivors through digital tools. Collaborative: Skilled at coordinating across justice actors, NGOs, and service providers. Problem-solving: Able to anticipate risks and propose practical, survivor-centred solutions. Values-driven: Committed to ethical standards, confidentiality, and survivor empowerment.

Indonesia
Permanent
Negotiable

Internal Audit Head

Executive search firm Monroe Consulting Group is recruiting on behalf of a conglomerate company specializing in various sectors. Our respective client is looking for an Internal Audit Head who will ensure the effectiveness of internal controls, risk management, and governance processes across the organization. This role provides strategic direction, oversees audit planning and execution, and ensures compliance with regulatory requirements and industry standards. This role will be reporting to the SVP with onsite work set-up and is located in Pasig City. Tasks and Responsibilities: Strategic Financial Leadership: Develop and execute a comprehensive, risk-based annual audit plan aligned with organizational goals. Lead and mentor the internal audit team, ensuring professional development and high performance. Provide strategic insights to senior management regarding emerging risks and control improvements. Audit Planning & Execution: Oversee end-to-end internal audit activities, including planning, fieldwork, reporting, and follow-ups. Review audit reports to ensure accuracy, clarity, timeliness, and alignment with audit standards. Ensure corrective action recommendations are practical and add value to the organization. Governance, Risk & Compliance: Evaluate the effectiveness of internal controls, risk management processes, and governance frameworks. Ensure compliance with regulatory requirements, company policies, and industry best practices. Liaise with regulators, external auditors, and key stakeholders to support compliance and audit initiatives. Advisory & Stakeholder Engagement: Collaborate with business units to promote a strong culture of risk awareness and internal control. Provide recommendations on process improvements, operational efficiency, and risk mitigation. Report significant audit findings, risk assessments, and control issues to the Audit Committee and executive leadership. Job Requirements: Bachelor's degree in Accounting, Finance, Business Administration, or related field. CPA, CIA, or other relevant certifications strongly preferred. Minimum of 10+ years of experience in internal audit, risk management, or external audit, with at least 5 years in a leadership role. Strong knowledge of internal auditing standards, risk assessment methodologies, and corporate governance principles. Experience in highly regulated industries (banking, finance, insurance, etc.) is an advantage

Pasig
Permanent
Negotiable

General Manager (Wellness Center), Bangkok, Thailand

Monroe Consulting Group is recruiting on behalf of a premier, newly established wellness center in Bangkok, specializing in advanced, minimally invasive laser procedures across vascular, proctology, colorectal, and women's health. We are exclusively retained to appoint a highly accomplished and results-driven operational leader to serve as their GM for the clinic. This is a pivotal, hands-on leadership role responsible for establishing operational excellence and driving commercial success from the ground up. The GM will hold overall accountability for the clinic's performance, profitability, and prestige. Key responsibilities include: Job Responsibilities Strategic Operations Leadership: Oversee and optimize all facets of the clinic's day-to-day operations, ensuring seamless execution, clinical quality, and efficient resource management. Team Leadership & Culture: Coordinate, mentor, and lead a multi-disciplinary team of clinical and administrative staff, fostering a high-performance culture defined by patient-centricity and professionalism. Patient Experience Enhancement: Champion the patient journey, implementing world-class standards and protocols to maximize patient satisfaction, comfort, and positive outcomes in a sophisticated clinical setting. Commercial & Marketing Strategy: Define and execute robust marketing and sales strategies to promote the clinic's specialized services and treatments, drive patient acquisition, and secure market share within the competitive Bangkok wellness landscape. Regulatory & Quality Assurance: Ensure absolute adherence to all Thai healthcare regulatory standards, licensing requirements, and clinical governance protocols, maintaining the clinic's position as a trusted and compliant provider. Job Requirements A seasoned professional with a progressive management experience, ideally within the premium healthcare, specialist clinic, or medical tourism sector. Demonstrated success in managing a multi-specialty clinical or day surgery center. Proven ability to lead teams, manage budgets, and achieve operational KPIs. Exceptional commercial acumen with a track record of implementing effective marketing strategies. Deep understanding of clinical governance, quality assurance, and regulatory compliance. Excellent English communication is a must. Speaking Chinese (Mandarin) or Japanese is a distinct advantage, as the clinic seeks to significantly expand its international client base from North Asia and the wider Asian market.

Thailand
Permanent
THB100000 - THB200000 per month

Payment Operations Team lead

Executive recruitment company Monroe Consulting Group's Financial Services (BSFI) division is recruiting on behalf of a leading fintech organization. We are seeking an experienced Payment Operations Manager to lead and develop our Payment Operations team while ensuring the highest standards of accuracy, compliance, and operational efficiency in payment processing. Job Responsibilities: Team Leadership & Development - Lead, coach, and develop the Payment Operations team to align with business objectives and deliver high-quality outcomes. Conduct ongoing training to keep the team informed about evolving industry standards and regulatory updates. Provide regular coaching and constructive feedback to support team members' growth and skill development. Payment Processing Management - Manage day-to-day payment processing to ensure transactions are accurate, timely, and fully compliant with applicable regulations. Handle complex payment issues and escalations, ensuring swift resolution and maintaining excellent service standards. Process Optimization - Identify opportunities to streamline workflows, enhance system functionality, and reduce transactional errors. Cross-Functional Collaboration - Partner with IT, Finance, and cross-functional teams to support the integration and rollout of new or upgraded payment solutions. Performance Monitoring & Reporting - Monitor and analyze team KPIs, using data insights to drive performance improvements. Compile and deliver comprehensive performance reports to senior leadership, outlining progress, key metrics, and areas for enhancement. Key Requirements: Over 5 years of experience in payment/fintech operations - With experience in a leadership role. Strong knowledge of payment processing systems - Process improvements and optimisation. Exceptional analytical and problem-solving skills - With a keen attention to detail. Proficient in using Microsoft Office - And familiarity with data analysis tools.

Malaysia
Permanent
Negotiable

Analytics & Insights Senior Associate

Monroe Consulting Group Philippines, an executive recruitment firm, is recruiting on behalf of a leading global operations center that supports one of the world's most innovative technology companies. Job Summary Our respected client is seeking an Analytics & Insights Senior Associate in the CX Lab that will be responsible splitting between the two arms of the Lab: Wave Survey Research and Scaled Qualitative Research. Your work will be instrumental in shaping the satisfaction of advertisers and developing future versions of Google's advertising products and customer experience programs The role is based in BGC, Taguig City, with a Hybrid setup (3 days onsite per week) and a night shift schedule. Key Job Responsibilities: Perform descriptive and statistical analysis (e.g., z-tests, ANOVA, etc.) on large quantitative survey datasets using Python, including reviewing weighted data for accuracy and consistency. Assist in deck and report creation, including data analysis in Python, data entry, formatting, editing, and reviewing content for accuracy, consistency, completeness and quality. Give insight to dashboard SME when there is a new table to add in the task assigned. Assist with survey programming in Qualtrics, including programming surveys to align with survey documents created by research leads. Programmed surveys must align with content and quality standards. Perform survey testing in Qualtrics, documenting any quality issues and testing for resolution. Perform with review of translations delivered by localization vendors, logging any quality issues and reviewing fixes. Key Job Qualifications: Bachelor's degree in business, marketing, social science, or other related field. Knowledge in a primary research type role with statistical analysis (inferential statistics, including confidence intervals, t-tests, z-tests, ANOVA, correlations, etc.) Proven analytical and data analysis skills, preferably in a market research setting (e.g., descriptive statistics and inferential statistics, experience creating charts, understanding of data visualizations, and appropriate applications for each, etc.) 1+ year experience working with SQL and Python for statistical analysis and/or data pipeline management. 1+ year experience with SQL or any other similar database management software systems. Experience with programming market research online surveys using Qualtrics or any other survey platform. Excellent organizational and data visualization skills, and the capability to handle multiple projects and multiple stakeholders. Ability to work under pressure with little or no supervision. Ability to identify process and efficiency improvements. Ability to use SQL and Python when modifying scripts, create script from scratch and performing data clean up.

City of Taguig
Permanent
Negotiable

Backend Java Developer

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a leading company that provides managed services backed by its own scalable technology platforms with a focus on network and digital transformation. Our client is currently seeking a Backend Java Developer for a 6-month project-based engagement. This role offers a permanent night shift schedule and is fully remote. Job Summary: This role is ideal for a developer with deep expertise in designing, building, and maintaining secure, scalable backend systems using Java, Kotlin, and the Spring ecosystem. You will play a critical role in shaping microservices architectures, managing data persistence, and implementing enterprise-grade identity solutions. In addition to strong backend development skills, the ideal candidate will have solid experience with PostgreSQL, Docker, Kubernetes, and Keycloak for SSO and identity management. Familiarity with DevOps workflows, CI/CD pipelines, and Terraform is a plus, supporting seamless deployment and infrastructure automation. Key Job Responsibilities: Design and develop scalable microservices using Java, Kotlin, and Spring Boot. Build and secure RESTful APIs, leveraging Spring Security for authentication and authorization. Integrate and manage enterprise identity using Keycloak and Single Sign-On (SSO). Design, optimize, and maintain complex PostgreSQL database schemas. Containerize and orchestrate services using Docker and Kubernetes in cloud or hybrid environments. Write unit, integration, and end-to-end tests to ensure code quality and reliability. Collaborate closely with front-end developers, DevOps engineers, and other backend developers in a cross-functional agile team. Ensure data privacy, compliance, and secure handling of sensitive information across services. Support production systems, participate in on-call rotations, and assist with incident response and root cause analysis. Contribute to the implementation and maintenance of CI/CD pipelines and infrastructure automation (experience with TerraScript is a plus). Maintain documentation for APIs, system architecture, and service-level dependencies. Monitor and enhance application performance, scalability, and availability in production environments. Key Job Qualifications: Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field. Master's degree or relevant certifications (e.g., Spring, Kubernetes, DevOps, or Keycloak) are a strong advantage. 5+ years of hands-on experience in Java backend development for enterprise applications. Strong proficiency in Kotlin and Java for building high-performance backend services. Expert knowledge of the Spring Framework, especially Spring Boot, Spring Security, and Spring Data. In-depth experience with PostgreSQL, including performance tuning, schema design, and stored procedures. Strong experience in Docker and Kubernetes for containerization and orchestration. Proven expertise in Keycloak for identity management and SSO implementation in enterprise environments. Experience with automated testing, CI/CD pipelines, and best practices in DevOps. Solid understanding of microservices architecture, RESTful APIs, and secure API development. Strong analytical thinking and problem-solving attitude Strong communication skills and adaptability

Manila
Permanent
Negotiable

Sr. Systems Developer (Data Engineer)

Executive Monroe Consulting Group is recruiting on behalf of a global life sciences and clinical research company. Our client is looking for a Sr. Systems Developer (Data Engineer). In this role, you will play a crucial part in performing the systems analysis, building, development, testing, and support of highly complex technical information system components. This job is based in Libis, Quezon City/Pasig City and has a Hybrid (2-3 days onsite) work set-up and night shift schedule (8:00 PM - 5:00 PM PST). Key Job Responsibilities: Ensure weekly EHR data updates for existing Vestrum panel physicians. Integrate new panel members from existing EMR systems. Lead the data integrations, ETL process, and database operations based per collaborators requirement. Maintain and improve existing integrations while adding new EMR integrations Continue to improve automated quality assurance functions to validate incoming data and ensure data is loaded into the warehouse accurately. Normalize various EMR data into Data Warehouse and analytical database. Maintain mapping tables for use by analysts (physicians, drugs, dosage forms and strengths, etc.) Link and transform patient activity data into standardized outputs. Implement requirements for backup and recovery, ensuring successful nightly recoverable backups of all databases. Maintain data base documentation describing data elements. Develop new data architecture and processes to improve performance using AWS analytical services. Proficiency in Python & Pyspark. Ensure database security and compliance with HIPAA, GDPR. Manage operations including distribution of weekly and monthly reports. Communicate and maintain strong relations with collaborators. Key Job Qualifications: Bachelor's degree or equivalent experience and relevant formal academic/vocational qualification. Previous roles showcasing the proficiencies necessary to fulfil the job responsibilities (similar to 5+ years') or an equivalent blend of education, training, & experience. SQL Server to AWS migration using analytical services. Client-focused approach with strong interpersonal and communication skills. Ability to multitask and prioritize with attention to detail. Strong logical, analytical thinking, and problem-solving capabilities. Proficiency in web development and scripting languages like Python and Shell. Proficiency in SQL and relational database schema. Expertise in relational database platforms: Oracle, SQL Server, MySQL, PostgreSQL. Familiarity with server environments (Windows, Linux/Unix), Apache, IIS. Familiarity with data governance, security, and compliance standards. Experience with validated systems and the clinical industry (preferred). Project management and leadership experience. Must Have Skills: Health care or Electronic Medical records, Clinical trial data domain experience. Expert level SQL expertise. Python programming and Databricks (Preferable). Experience building Cloud BI solutions using AWS. Proficiency in SQL server database technologies including SSIS and SSRS. Experience with Data architecture, scalable data processing framework. Data Modelling and database building experience. Proficient in SQL and relational database advancement. Strong problem-solving and analytical skills. Excellent documentation and communication abilities. Performance tuning and query optimization. Leadership and mentoring capabilities. Jira, GitHub experience. Agile methodology experience. Good to Have Skills: Experience with MySQL and PostgreSQL. Scripting and automation skills (e.g., Python, Shell) Familiarity with Apache, IIS, and server environments. Validated system experience. Clinical industry knowledge. Awareness of emerging database technologies. Familiarity with Tableau or Power BI is helpful. Familiarity with Databricks or Snowflake. Experience in machine learning, NLP processing, and LLM is an advantage. Familiarity with AWS cloud is beneficial.

Manila
Permanent
Negotiable

Sr. IT Manager

Our client, a major multinational player in aviation services, is seeking a Senior IT Manager to establish, lead, and scale the national IT function while aligning operations with global standards. This is a strategic leadership role with high visibility and impact-ideal for a proven IT professional who thrives in multinational environments, drives innovation, and knows how to manage technology at the core of operational excellence. Key Responsibilities In this role, you will: Build & Lead the Indonesia IT Function: Establish the national IT team, structure, and processes while integrating with global IT practices. Plan and Execute IT Strategy: Develop and implement IT roadmaps, budgets, policies, and operational standards aligned with group goals. Drive Infrastructure & System Consolidation: Centralize systems, data centers, and support functions to achieve efficiency and cost optimization. Ensure Global Standardization: Promote and implement global IT solutions while ensuring they address local business requirements. Data Security & Business Continuity: Oversee cybersecurity, system security, backup procedures, and manage disaster recovery planning in compliance with ISO 27001. Project & Performance Oversight: Monitor major IT initiatives, track utilization, and continuously improve operational performance. Innovate & Stay Ahead: Keep up with emerging technologies and continuously seek solutions for improvement. People Leadership: Recruit, develop, mentor, and manage the IT team-setting performance expectations and building capability. Requirements Education & Background Bachelor's degree in Engineering (or relevant discipline) Minimum 7 years of IT leadership experience Experience working in multinational environments and managing cross-cultural teams Strong experience in aviation, ground handling, or air cargo industries (mandatory) Skills & Competencies Strong analytical and problem-solving capability Excellent communication and stakeholder management skills Proven people leadership and performance management experience Strong operational awareness with high attention to detail Why This Role? Strategic leadership position with regional/global exposure Opportunity to build a national IT function from the ground up Work with a globally recognized aviation group with strong growth plans

Indonesia
Permanent
Negotiable

Technical Account Manager (SaaS)

Executive recruitment company Monroe Consulting Group is recruiting on behalf of a Multinational Saas (Logistic) company looking for a Technical Account Manager position, preferably from a SaaS and Logistics company background. The job is based in Jakarta, Indonesia. Job Description Lead the end-to-end deployment of solutions for retail clients, ensuring projects are delivered on time and meet quality standards. Develop detailed implementation plans covering milestones, timelines, and resource allocation. Collaborate closely with cross-functional teams to ensure alignment with business objectives. Oversee software rollouts across multiple client locations, providing hands-on support, troubleshooting, and technical guidance during each phase of deployment. Work with internal teams, external vendors, and client stakeholders to manage communication and coordination throughout the deployment lifecycle, ensuring smooth execution. Conduct comprehensive end-user training sessions and offer continuous post-deployment support to ensure effective solution adoption. Promptly address technical or operational issues as they arise. Perform thorough testing to validate system functionality, performance, and stability. Identify and resolve any issues discovered during rollout to maintain delivery standards. Demonstrate excellent verbal and written communication skills in English, effectively conveying technical information to both technical and non-technical audiences. Maintain accurate and detailed documentation of all deployment activities, challenges, and resolutions, while providing regular progress updates to leadership. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in software implementation and project management, preferably in retail or supply chain environments. Solid understanding of retail operations and supply chain processes. Excellent command of English with strong interpersonal and client-facing communication skills. Willingness to travel frequently as part of project delivery. Ability to work independently as well as collaboratively in a fast-paced environment. Strong analytical and problem-solving abilities, with adaptability to evolving requirements.

Jakarta
Permanent
Negotiable

Head of Operations

Monroe Consulting Group is seeking a Head of Operation on behalf of our esteemed client, a Visa Application Center. Key Responsibilities Oversee end-to-end operations, ensuring high service quality, operational efficiency, and compliance with company standards. Develop and implement operational strategies, SOPs, and performance frameworks to support business growth. Lead and mentor operations teams, ensuring optimal staffing, capability development, and performance management. Monitor daily workflows and resolve operational bottlenecks to maintain smooth business continuity. Analyze operational metrics, identify improvement opportunities, and implement data-driven process enhancements. Ensure compliance with all internal policies, regulatory requirements, and quality standards. Collaborate with cross-functional teams including Finance, HR, Technology, and Customer Experience to improve operations and support business initiatives. Drive continuous improvement projects to elevate productivity, cost efficiency, and customer satisfaction. Manage vendor relationships, contracts, and service-level agreements to ensure reliable and effective external support. Prepare and present operational reports, insights, and forecasts to senior leadership. Champion operational excellence, risk management, and a culture of accountability across the organization. Requirements Bachelor's degree in Business, Operations Management, Engineering, or related field; Master's degree is an advantage. Minimum 8-10 years of experience in operations management, with at least 4 years in a leadership or department-head role. Proven experience managing large teams and driving operational strategy in a fast-paced environment. Strong understanding of process optimization, quality control, and performance measurement frameworks. Demonstrated ability to build and scale operational systems, SOPs, and cross-functional workflows. Excellent leadership, communication, and stakeholder management skills. Analytical mindset with strong problem-solving abilities and proficiency in operational metrics and reporting. Experience in managing vendors, contracts, and external service partners. High level of integrity, detail-orientation, and commitment to operational excellence. Ability to thrive in dynamic environments and lead transformation or improvement initiatives.

Indonesia
Permanent
Negotiable

School Principal

Monroe Consulting Group is seeking a School Principal for one of its notable education institution: Job Description: Assist the School Director in managing daily operations of the Kindergarten (KB) and Preschool (TKTK) programs Oversee curriculum development, teacher management, administrative functions, and school event coordination Create a caring and encouraging atmosphere for students, educators, and staff members Champion ongoing development and educational excellence throughout the school community Maintain compliance with institutional policies and academic standards Requirements: At least 5 years in a Vice Principal, Principal, or comparable leadership position within early childhood education settings Solid knowledge of early years and elementary curriculum alongside age-appropriate pedagogical approaches Background in international curriculum frameworks is preferred Outstanding abilities in communication, relationship-building, and team leadership Proven capability to partner effectively with educators, staff, management, and parents in building an engaging and supportive school culture Undergraduate degree in Education or a relevant discipline Fluency in both Mandarin and English is required Background in multilingual or diverse educational settings is highly valued Proven track record in managing administrative duties and supporting operational functions effectively Dedication to creating a nurturing and inclusive atmosphere for early learners Experience in applying global education standards or developing personalizedpersonalized student learning pathways

Indonesia
Permanent
Negotiable

Food Technologist Manager (Savory)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading multinational flavor & fragrances house company for the role of Food Technologist Manager - Savory. The key job responsibilities includes : Support the application team in all day-to-day application activities. Collaborate with internal and external partners to explore new savory application opportunities. Work closely with Marketing and Sales to develop and execute customer programs, including application work and sensory evaluation. Partner with flavor chemists to address portfolio gaps and drive innovation. Assist with sensory studies and manage the flavor library and sample shipments. Prioritize projects and meet deadlines while maintaining lab resources, cleanliness, documentation, and equipment needs. Uphold strict confidentiality of lab results and records. Support flavor chemists in testing flavor stability, performance, and usage levels. Develop and validate new methods and technologies for savory applications. Understand manufacturing processes, troubleshoot application issues, and share relevant insights with other departments. Job Requirements : 8+ years of food applications work, having experience in savory is a must Good communication skills (written and verbal) - articulate and good listener Desire and ability to lead projects of application & presentation, and detail oriented Good computer skills (Office, Word, Excel and PowerPoint) Passionate and creative about food and culinary science

Indonesia
Permanent
Negotiable

Marketing Manager

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a renowned serviced office provider. This company is looking for a Marketing Manager who has track record in a similar demand-generation/marketing leadership role, preferably within flexible workspace, real estate, hospitality, tech-enabled services, or B2B SaaS. This position requires onsite work in Makati City. Role Overview The Marketing Manager will own and drive demand-generation initiatives for CEO SUITE across all 12 cities. You will design and execute integrated marketing strategies that attract, engage, and convert target customers, enhance brand affinity, and support rapid network expansion. This role requires a hands-on marketer with a proven track record in demand generation, SEO, digital marketing, and social media, capable of working across multiple markets with local market flair and global brand alignment. Key Responsibilities Develop and execute an ambitious, data-driven demand-generation strategy to grow inquiries, tours, and sales across all operating cities. Plan and manage multi-channel campaigns (SEO, PPC, social media, email, content, events, partnerships) to maximize lead generation and pipeline. Lead SEO strategy to improve organic visibility, rankings for target keywords, and sustainable traffic growth across all markets. Manage and optimize paid media campaigns (search, social, display) with a focus on ROI, CAC, and LTV. Oversee social media strategy and execution to build brand awareness, engagement, and demand among target segments (enterprise, SMB, startups, and enterprise customers). Develop and localize marketing calendars for 12 cities, ensuring consistent global branding while respecting local nuances. Collaborate with Sales, Community, Partnerships, Product, and Operations to align messaging, offers, and conversion paths. Own marketing analytics, dashboards, and reporting; provide actionable insights to improve performance. Manage external agencies and vendors; ensure high-quality creative assets, content, and campaigns. Lead events and demand-generation activities (roadshows, webinars, partner events) to drive qualified leads. Establish and optimize lifecycle marketing programs (nurture campaigns, retargeting, onboarding touchpoints) to improve conversion rates. Develop and maintain ROI-focused attribution models to measure impact across channels and cities. Monitor market trends, competitor activity, and local regulatory considerations to inform strategy. Develop a strategy to integrate AI. Key Requirements Bachelor's degree in Marketing, Business, Communications, or a related field. Master's degree is a plus. Proven track record in a similar demand-generation/marketing leadership role, preferably within flexible workspace, real estate, hospitality, tech-enabled services, or B2B SaaS. Demonstrated success in SEO strategy and execution that led to measurable increases in organic traffic and qualified leads Proven ability to drive measurable growth in organic traffic and qualified leads through both strategic and hands-on SEO execution. Strong technical SEO capability, including independent implementation of multi-market and multi-location elements such as hreflang, language targeting, site architecture, localized content, and local SEO optimization. Strong digital marketing expertise including paid media (PPC, social, programmatic), email marketing, content marketing, and conversion rate optimization. Proficiency in social media marketing across major platforms (LinkedIn, Facebook, Instagram, YouTube, X/Twitter, etc.) with experience in enterprise and SME audience targeting. Excellent data analytics skills; ability to build and interpret dashboards, run A/B tests, and optimize campaigns based on insights. Exceptional written and verbal communication in English; additional language skills relevant to Asia-Pacific markets are a bonus. Strong project management and cross-functional collaboration abilities; capable of leading initiatives across multiple cities with autonomy. Experience in budgeting, forecasting, and vendor management. Knowledge and experience on adopting and utilizing AI into marketing strategies.

Makati City
Permanent
Negotiable

General Manager

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a Philippine-based conglomerate under SGS Holdings, Inc., with a diverse portfolio spanning agriculture, automotive, healthcare, IT, industrial distribution, real estate, and energy. We are seeking a highly driven and experienced General Manager with in-depth knowledge and proven track record in the Solar and Renewable Energy sector. This role is a full onsite position based in Quezon City, Philippines. Job Summary: The General Manager (GM) of Solar Generation Systems Corp. (SGSC) will oversee daily operations to ensure efficiency, profitability, and alignment with strategic objectives. The GM will work closely with the President and Department Heads to drive operational excellence, optimize all solar-related functions, and enhance customer satisfaction. Key Duties & Responsibilities: Develop and implement operational strategies and budgets to maximize efficiency and profitability. Oversee Sales, Engineering, Warehouse & Logistics, Compliance, Purchasing, Finance, HR, and Administration departments to ensure smooth operations. Collaborate with management to set performance goals and drive departmental achievement. Manage the full lifecycle of solar projects from initial sales to execution and maintenance. Monitor and manage project financial performance, including budgets, expenses, and profitability targets. Ensure compliance with industry regulations and internal policies. Foster a customer-centric culture to improve satisfaction and retention. Lead, mentor, and develop department heads and managers to enhance operational outcomes. Analyze market trends and adjust operational strategies accordingly. Build and maintain strong relationships with key stakeholders, including manufacturers, suppliers, regulators, and customers. Key Job Key Requirements: Bachelor's or Master's degree in Engineering, Business, or related field. Minimum 10 years' experience in Solar or Renewable Energy, with at least 5 years in a senior operational leadership role. Proven track record as a General Manager or senior leader in the solar/renewable energy sector. Successful handling of solar projects totaling 100 MW cumulative quota. Core Competencies: Financial Management: Budgeting, forecasting, and financial reporting to ensure profitability. Operational Efficiency: Streamlining operations and improving productivity. Market Analysis: Evaluating trends, customer preferences, and competitive landscape. Compliance Management: Ensuring adherence to industry regulations and company policies. Customer Relationship Management: Building and maintaining strong client relationships. Technical Competencies: Expertise in solar technologies: photovoltaics, inverters, mounting systems, and energy storage. Proficiency in system design and integration, including site assessment, load calculations, and grid integration (software: PVsyst, Helioscope, AutoCAD). Strong foundation in electrical and mechanical engineering principles. Data analysis and performance monitoring using tools like SCADA systems. Regulatory and compliance knowledge (NABCEP, ISO standards, local regulations). Troubleshooting and maintenance of solar installations. Awareness of emerging solar technologies and innovations. Leadership Competencies: Planning, Organizing, Leading, and Controlling: Efficiently manage resources and teams. Problem Solving & Decision Making: Address challenges with systematic and informed actions. People Management & Development: Coach and develop team members for long-term capability. Innovation: Drive creative solutions to improve efficiency and effectiveness. Strategic Management: Align organizational resources with long-term strategic goals. All applications will be treated with the strictest confidence. Qualified candidates are invited to submit their application

Quezon City
Permanent
Negotiable

Professional Services

Executive Search & Headhunting Recruitment Services for the Professional Services Industry